Hostal Hispalense

Bien ubicado.Atencion muy cordial.Muy limpio. Recomendado

Hola, muy bien ubicado, excelente servicio y atención, habitacion limpia y cómoda.

We did not stay BUT we paid for our rooms AND!!!! We booked two rooms for three nights through hotels.com, early 2019 - app. 8 months in advance of our proposed stay and tried to move our booking within a few hours of realizing we accidentally pressed the wrong numerical key for the month by emailing and phoning the Hostal and also Hotels.com. Neither would move this booking to the correct month - although 8 months out and PAID FOR! So, we treid again and contacted the Hostal direct with no luck, then Hotels.com and neither would help us move our booking the month as it was guaranteed. YES - PAID FOR! We were told to rebook the correct dates and to pay double accommodation fees. HOWEVER, on top of this AFTER PAYING the FULL accommodation rate for the two rooms for three nights Hotels.com will NOT award us our points as we did not SLEEP IN THE ROOM! We were recorded as a no-show, that is fine, however we PAID for the rooms and should still be entitled to our reward points. I have followed this up with hotels.com (An international multi-million dollar company) and I am completely frustrated with their lack of customer service for a measly $60 worth of reward points.

I had stayed in this Hostel about twenty years ago and I wanted to see how it was this time around. The location can't be better as it is just a few minutes walk to major attractions such as Plaza major, Palacio Real, and plaza Sol. You can get here by metro pretty easily. The rooms are very basic but the beds were comfortable enough and everything worked. The bathroom is very tight. If you are a big person you might have an issue. You can literally be on the toilet and use the sink at the same time. There was a small fridge in the room and we were able to obtain an iron upon request. WiFi worked but signal was very week in the room. Lock box cost is 1 Euro per use. Check-in was fast and easy as was check-out. On the downside, the maids were very LOUD. Two mornings in a row they were arguing and in no way trying to be quiet. The door was banged hard while one maid was vacuuming. The do not disturb sign is mostly a suggestion.There apparently was a leak somewhere in our bathroom as one of the staff had to enter our room to take a look. You will be at an advantage if you speak some Spanish as the staff doesn't speak English. Overall if you are looking for a comfortable place to sleep with a central location on a budget this is it.

Small hostel in a side street, which was surprisingly good. Through a nameless front door and two floors up; It's easy to miss the house sign. Room was small, but with a decent bathroom, and a shower with good hot water. Comfortable double bed and Wi fi, it was more than enough for me, a single traveller. Small balcony lets you view the street. Don't know if the air con worked as I was there in April. Considering the price, this is a good value budget hostel, and close to all the tourist city spots. The side street gives a quiet night. You must, if using the Metro, get off at 'Opera,' and the street is in front of you, a mistake I made to my regret, as this small side street is not well known.