Hotel Puerta América

Property class: 5 and above
Luxury hotel with 2 restaurants, near Bernabéu Stadium

Choose dates to view prices

Hotel Puerta América features a rooftop terrace and puts you just a 5-minute drive from Bernabéu Stadium and Paseo de la Castellana. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at The Observatory, which serves dinner and is one of 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Cartagena Station is 3 minutes and Prosperidad Station is 9 minutes.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The current price is $138
$151 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

A modern living room with red walls, a flat-screen TV, and black leather sofas.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite

A modern hotel room with a bed, a glass partition, and a view of a cityscape.

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Zaha Hadid Space Club

A modern bedroom with a curved bed, a flat-screen TV, and a large window.

Zaha Hadid Space Club

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A modern hotel room with a large bed, a vanity with two mirrors, and a dark accent wall.

Deluxe Room

9.0 out of 10
Wonderful
(67 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

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includes taxes & fees
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About the neighborhood

Map
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002

What's nearby

  • Torres Blancas - 3 min walk - 0.3 km
  • Plaza de Toros de Las Ventas - 18 min walk - 1.5 km
  • Calle de Alcalá - 20 min walk - 1.7 km
  • Paseo de la Castellana - 3 min drive - 1.8 km
  • Bernabéu Stadium - 4 min drive - 2.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
  • Nuevos Ministerios Station - 5 min drive
  • Madrid Recoletos Station - 6 min drive
  • Calanas Station - 8 min drive
  • Cartagena Station - 3 min walk
  • Prosperidad Station - 9 min walk
  • Avenida de America Station - 10 min walk

Restaurants

  • ‪Reblochón - ‬4 min walk
  • ‪Mega Fénix - ‬6 min walk
  • ‪La Taberna del Cardenal - ‬4 min walk
  • ‪The Thirty Three - ‬3 min walk
  • ‪Bar Quero - ‬13 min walk

About this property

Hotel Puerta América

  • Hotel Puerta América features a rooftop terrace and puts you just a 5-minute drive from Bernabéu Stadium and Paseo de la Castellana. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at The Observatory, which serves dinner and is one of 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Cartagena Station is 3 minutes and Prosperidad Station is 9 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 315 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (EUR 30.00 per day)
    • Onsite extended parking (EUR 30.00 per night)

Other information

    • Designated smoking areas

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Reviews

Hotel Puerta América Reviews

8.8

Excellent

9.2

Cleanliness

7.4

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, excellent, and plentiful with many options. (40 reviews)
  • The hotel is conveniently located near the airport with easy access to public transport and taxis. (8 reviews)
  • The pool area was a welcome feature, offering towel service and lifeguard, and was a nice place to relax. (9 reviews)
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Popular mentions

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Design
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Food
Bathroom
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Reviews

Verified review

10/10 Exceptional

Really cool room - the whole thing was one big circle. Close to the subway. Would stay again!
Verified review

10/10 Exceptional

A very clean hotel with different themes on each floor. Very interesting. A very cold pool which I believe they refrigerate because the air temperature is so high in August. It was refreshing. Very helpful staff. We enjoyed our stay and will stay again when visiting Madrid.
Verified review

10/10 Exceptional

Nice hotel, good location.
Verified review

10/10 Exceptional

The hotel staff was very friendly. Especially Sergio at the reception desk was helpful with recommendations. We had a maintenance issue and someone was sent right away to solve the problem. Unfortunately we could not enjoy the rooftop because of the heat is was closed but we did enjoy the pool area. A good place to relax! Its situated in a good location in a nice neighborhood, restaurants and shops and metro nearby. Highly recommend this hotel.
Verified review

8/10 Very good

Nice location, i would stay here again
Verified review

10/10 Exceptional

Very unique hotel. Every floor is influenced by a different architecture/style. Our room was spacious and very clean. We had two showers in the bathroom! A first for us. Hotel is perfect if you are going to Madrid for a concert at the Metropolitano stadium. It's on the same train line.
Verified review

10/10 Exceptional

This is a fantastic hotel. Great rooms, comfy beds and the decor on each floor is amazing. The staff are exceptionally friendly and helpful too. The observatory bar and resteraunt has great veiws over the city and the hotel is only 15mins from the siaport by taxi and has a metro station conveniently located 150m away. Will be staying again, its faultless.
Verified review

10/10 Exceptional

The hotel and location was perfect! Very clean room!
Verified review

10/10 Exceptional

Fantastic hotel, brilliant location, welcoming staff, amazing facilities and a great pool area!
Verified review

10/10 Exceptional

Very helpful staff and beautiful interior design. A unique stay in Madrid.
Verified review

10/10 Exceptional

Everything was perfect the rooms was so beautiful
Verified review

6/10 Good

The building’s architecture is absolutely amazing, and the staff here are great—very welcoming and helpful. However, the rooms themselves fell short. They feel incredibly basic for a hotel of this caliber. There is no coffee or tea maker inside the room, which was a disappointment. Space-wise, the room layout is not ideal. The design makes the room very narrow, leaving very little space for luggage. We only had one suitcase and two backpacks, and it already felt incredibly cramped. Because of the tight space, I would only recommend staying here for a maximum of two nights.
Verified review

10/10 Exceptional

Stayed here multiple times. Staff, location and amenities are great. Only negative, is the lighting controls in the bedroom are a nightmare.
Verified review

10/10 Exceptional

Great customer service, friendly staff, good amenities
Verified review

10/10 Exceptional

Everything about this hotel good nice and clean.
Verified review

10/10 Exceptional

A really unique hotel with designer rooms and ver friendly and helpful reception staff. A really comfy bed, great shower and very quiet.
Verified review

10/10 Exceptional

Good location, nice and unique property
Verified review

10/10 Exceptional

My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Verified review

10/10 Exceptional

Amazing staff and very welcoming.
Verified review

8/10 Very good

Great location, great staff. Food could have been better and gym equipment basic
Verified review

10/10 Exceptional

Staff was kind & helpful. Rooms were always kept clean & they would replace our towels, bed sheets, etc! Also it is very close to the metro station which is super convenient when exploring Madrid!
Verified review

8/10 Very good

Very friendly staff at the reception
Verified review

10/10 Exceptional

A fantastic hotel, well located and with Friendly & helpful staff. Highly recommend.
Verified review

10/10 Exceptional

The hotel is situated in a residential neighborhood with a Metro stop just 2 blocks away so it was very easy to get around. The staff is very professional and the rooms were well appointed.
Verified review

10/10 Exceptional

Thoroughly enjoyed staying at the hotel, room was super comfy and well laid out. Would have been nice to visit the top floor but it was closed during our stay. Short walk to metro station made it easy to get in to the centre.