Alberta Hotels

"Hotel was very clean and nice , room was small but nice and clean and more than enough since we were out all day and were just there to sleep. Comfortable beds and good shower. Roof tops hot tubs were wonderful with beautiful views. The only complaint is that we went to lobby restaurant for breakfast and asked for a table for two, but were told by the hostess that they wouldn’t seat us without a reservation - even though there were about 15 empty tables. We found Farm & Fire restaurant two doors down the street and they had a great breakfast and friendly service. Highly suggest everyone go there instead . "

"This hotel is absolutely amazing. It’s brand new and everything is absolutely modern and clean. Staff will do whatever you need and they give you a nice fresh press, coffee or tea every morning. The restaurant was also amazing and we had the ribeye which was crazy good quality! There’s no Hot Tubs in Banff like that with a beautiful view. We highly recommend this hotel or its sister hotel, which is right next-door."

"Very bad "

"Like new building"

"Friendly staff with convenient location and clean room"

"Wonderful stay! The rooms were clean, the staff were friendly and the bed was comfortable. 10/10 would stay here again. "

"Good property always stay here when we have flights "

"Had a great stay. Staff friendly, room was clean, hot tub was awesome, spectacular views."

"⭐️ Very disappointing stay overall. The staff came across as dismissive and rude from the moment we arrived. We stood at the front counter waiting without even being acknowledged or greeted. Customer service was lacking throughout the stay. The room was also poorly prepared — there was no shampoo or basic bathroom amenities provided, and we had to go ask for them ourselves. The pool was out of order, which was frustrating, especially since nobody informed us ahead of time or during check-in. On top of that, the staff never explained where any of the hotel amenities were located, and we were never told about the $7 breakfast special either. Communication and hospitality were seriously lacking. Overall, the experience felt unwelcoming and disorganized. I would not stay here again."