Charltons Banff

Property class: 3
Mountain hotel with indoor pool, near Banff Centre for Arts and Creativity

Choose dates to view prices

Charltons Banff offers a great location, putting you within a 15-minute walk of Banff National Park Information Centre and Banff Centre for Arts and Creativity. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Other highlights include free bike rentals and a terrace. Fellow travelers say good things about the helpful staff and walkable location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Non-smoking
  • Electric vehicle charging point
$74
The current price is $99 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

A bedroom with a wooden ceiling, a TV on a wooden dresser, a bed with white bedding, and a lamp on the nightstand.

Loft Fireplace Suite

8.0 out of 10
Very good
(77 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Kitchenette Suite - Sleeps Four

A bedroom with a bed, bedside table, lamp, and a chair. There is a kitchen visible through an open doorway.

Kitchenette Suite - Sleeps Four

8.2 out of 10
Very good
(35 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a lamp, a coffee maker, and a window with curtains.

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a TV, a chair, and a view of the outdoors.

Deluxe Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

A neatly made bed with a white comforter and pillows, a wooden headboard, a small bedside table with a lamp, and a wall-mounted picture of a moose.

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a television, a dresser, and a mirror.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette (Kitchenette with Two Queen Beds)

A hotel room with a bed, bedside table, lamp, and a picture on the wall.

Suite, 2 Queen Beds, Kitchenette (Kitchenette with Two Queen Beds)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

A sign for Tunnel Mountain Resort with a stone wall and flower beds.
Tunnel Mountain Resort
Tunnel Mountain District
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 2,175 reviews
The price is $98
$110 total
includes taxes & fees
Dec 2 - Dec 3
Tunnel Mountain Resort
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Canada House Gallery - 16 min walk - 1.4 km
  • Central Park - 20 min walk - 1.7 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 16 min walk

Restaurants

  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪A&W Canada - ‬7 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪Indian Curry House - ‬12 min walk
  • ‪Yama Onigiri - ‬13 min walk

About this property

Charltons Banff

  • Charltons Banff offers a great location, putting you within a 15-minute walk of Banff National Park Information Centre and Banff Centre for Arts and Creativity. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Other highlights include free bike rentals and a terrace. Fellow travelers say good things about the helpful staff and walkable location.

At a glance

Hotel size

    • 65 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11 PM
    • Front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (CAD 15.70 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Charltons Banff Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa, hot tub, and steam room were well-maintained and clean, providing a great experience for relaxation after a long day. (37 reviews)
  • The hot tub was well-maintained and clean, providing a great experience for guests. (44 reviews)
  • Dining options are within walking distance and various restaurants are easily accessible. (22 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Service staff
Location
Bed
Hot Tub
Restaurant
Bathroom
Parking
View
Breakfast

Reviews

Verified review

10/10 Exceptional

Great location and the staff were very knowledgeable
Verified review

8/10 Very good

The rooms were clean and the staff were very friendly and helpful, however, it was a bit of a surprise to be told that the parking was not included. To double the surprise, parking was per day and not per night, which didn’t quite make sense to me. Thankfully, the staff gave us a choice of parking at the back without fees, which I really appreciate. All in all, the stay was great!
Verified review

2/10 Poor

The staff was very helpful went out there way to help you
Verified review

10/10 Exceptional

The location was excellent - we could easily walk around all of Banff from the hotel. There were several good restaurants nearby. Very useful to have (paid) parking onsite. The reception staff were very helpful.
Verified review

10/10 Exceptional

Great location, walking distance from the main town.
Verified review

10/10 Exceptional

Hotel is nicely locatedat the end of Main Street - close to restaurants and shops, but not in the busy area. Public transportation works well and front desk helpful in finding the schedules. Aarita was amazing with her knowledge, professionalism, and kindness. She helped us with transportation and various reservations for the area.. Would definitely stay here again and highly recommend to others.
Verified review

10/10 Exceptional

Very nice people and room is clean
Verified review

10/10 Exceptional

Reception staff were amazing
Verified review

8/10 Very good

Good hotel, excellent location
Verified review

10/10 Exceptional

We had a fabulous time and the staff were amazing!
Verified review

10/10 Exceptional

Hot tub and pool were great. Nice lication
Verified review

8/10 Very good

Rooms were dated but mostly clean. Hotel service was great. Staff even made us coffee for 6am when we were leaving, even though it generally isn’t served until 7. I liked being able to use the amenities in the other properties connected to the Charlton.
Verified review

10/10 Exceptional

Really nice place for a home base while visiting Banff. I loved the loft room with it's little fireplace. The water pressure is amazing, and it's really quiet at night. There's a pool and a hot tub if you're into that, and it's easy walking distance to downtown. Adrian at the front desk was super helpful and pleasant. I would definitely stay again.
Verified review

8/10 Very good

Staff very helpful and friendly, some rooms really dated for the price range.
Verified review

10/10 Exceptional

Great location. Quite and nice room.
Verified review

10/10 Exceptional

Love the bed size. Plenty of pillows. Nice and quiet. Not far from downtown parking available. Great stay. Definite recommend.
Verified review

10/10 Exceptional

Good area
Verified review

10/10 Exceptional

Really nice place and staff
Verified review

10/10 Exceptional

Housekeeping kept room cleaned changed sheets/towels everyday. Property was well maintained and staff was polite and helpful.
Verified review

10/10 Exceptional

Good location, not in the busy centre but still very walkable. Bus stop nearby if needed. Room great, good sofa and bed. Pool and hot tub great!
Verified review

8/10 Very good

Hotel was ok, clean and spacious. Within walking distance to Banff Ave. The pools were shut down however you are able to use their sister hotel pool. No food or coffee shop onsite like others in the area but short walk to find those amenities.
Verified review

10/10 Exceptional

Clean comfortable room, good location
Verified review

8/10 Very good

Good location. Easy parking. Nice room. Only complaint is that the front bedroom was not air conditioned
Verified review

10/10 Exceptional

Good experience
Verified review

10/10 Exceptional

The staff went above and beyond to help us! From checking in early, to assisting with tours, we could not have asked for more.