Moose Hotel And Suites

Property class: 4
Mountain hotel in Banff with spa and indoor pool

Choose dates to view prices

When you stay at Moose Hotel And Suites, you'll be within a 10-minute drive of Banff National Park Information Centre and Upper Hot Springs. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or mani/pedis. Other highlights include 2 hot tubs, an indoor pool, and a bar/lounge. Fellow travelers say great things about the pool and helpful staff.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $239
$271 total
includes taxes & fees
Oct 12 - Oct 13

Why we love this property

Work and wellness blend
Located in the city center, this hotel offers a 24-hour business center and meeting space. Spa services, hot tubs, and a gym balance productivity.
Culinary excellence
This hotel's restaurant and bar create a food lover's paradise. Full breakfast available lets guests start the day with tasty morning indulgence.
Mountain spa sanctuary
This mountain hotel features a full-service spa with couples rooms and body treatments. Hot springs, saunas, and fitness options enhance wellness.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Hotel Room 2 Queen

A hotel room with two beds, a small desk, and a window with a view of the outside.

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(192 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

A modern living room with a sofa, a coffee table, a TV, and a fireplace.

Superior One Bedroom Suite 2 Queens

9.6 out of 10
Exceptional
(30 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

A modern living room with a fireplace, a dining area, and a kitchen.

Rooftop 1 Bedroom Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

A modern interior with a wooden dining table, cushioned chairs, a sofa, and a bed in the adjacent room.

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(18 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

A hotel room with a large bed, a desk with a television, and a seating area with a view of the outdoors.

Superior King Hotel Room

9.4 out of 10
Exceptional
(60 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

A hotel room with a large bed, wooden headboard, bedside tables, and a walk-in closet.

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(125 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Accessible Room, 2 Queens

A hotel room with two beds, a television, a desk, and a view of the outside.

Superior Accessible Room, 2 Queens

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Accessible Room, 2 Queens

A hotel room with two beds, a desk, and a view of the outside.

Superior Accessible Room, 2 Queens

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is $258
$292 total
includes taxes & fees
Oct 15 - Oct 16
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About the neighborhood

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 6 min walk - 0.6 km
  • Canada House Gallery - 8 min walk - 0.7 km
  • Central Park - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Indian Curry House - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Yama Onigiri - ‬5 min walk

About this property

Moose Hotel And Suites

  • When you stay at Moose Hotel And Suites, you'll be within a 10-minute drive of Banff National Park Information Centre and Upper Hot Springs. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or mani/pedis. Other highlights include 2 hot tubs, an indoor pool, and a bar/lounge. Fellow travelers say great things about the pool and helpful staff.

At a glance

Hotel size

    • 174 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Uses some LED lighting
  • Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Moose Hotel Banff

Moose Banff

Moose Hotel Suites

Moose Hotel And Suites Hotel

Moose Hotel And Suites Banff

Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?

Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moose Hotel And Suites?

Yes, there's an indoor pool.

Are pets allowed at Moose Hotel And Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Moose Hotel And Suites?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Moose Hotel And Suites and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Moose Hotel And Suites?

Yes, there's an onsite restaurant.

What's the area around Moose Hotel And Suites like?

Moose Hotel And Suites is in Downtown District, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

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Reviews

Moose Hotel And Suites Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop hot tubs were a highlight, offering a relaxing and enjoyable experience with great views. (389 reviews)
  • The rooftop hot tubs and sauna area were a great feature, providing a relaxing experience after a long day. (272 reviews)
  • The rooftop pool and hot tub area offered a relaxing experience with beautiful views of the mountains. (149 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Location
Service staff
Hot Tub
View
Restaurant
Amenities
Lobby
Bed
Mountain

Reviews

Verified review

10/10 Exceptional

Beautiful hotel, all the best amenities, and excellent customer service! Location, location, location!!
Verified review

10/10 Exceptional

The Moose is in the perfect location in Banff- walkable to pretty much everything with bus stops right outside. The hotel itself is gorgeous and the staff was fantastic.
Verified review

10/10 Exceptional

Nice suite room with fireplace. Staff was helpful and courteous. You can skip the restaurant.
Verified review

10/10 Exceptional

Beautiful place to stay. Great location in town.
Verified review

10/10 Exceptional

Great location in Banff. Staff very friendly and the room was a great layout for a family of four.
Verified review

10/10 Exceptional

Wonderful stay, the hot pools at the end of a long day were especially nice.
Verified review

10/10 Exceptional

perfect location, friendly staff and amazing views from the pool deck
Verified review

10/10 Exceptional

All was perfect! Great service, walking distance to shops & restaurants, beautiful hotel.
Verified review

10/10 Exceptional

Great property - suite was spacious and comfortable. Staff very friendly and location excellent.
Verified review

10/10 Exceptional

The staff was great and the hotel was wonderful! We would recommend it to others.
Verified review

10/10 Exceptional

Thoroughly enjoyed the location and on site complimentary parking. The heated jacuzzi pools on the upper deck were a big plus!
Verified review

10/10 Exceptional

Great family stay
Verified review

8/10 Very good

We had a nice two night stay- staff coped well with a power cut in the area
Verified review

10/10 Exceptional

Ideally, located very clean and specious room, friendly, and very cooperative staff with services next to none
Verified review

8/10 Very good

Good property in the heart of downtown,I would have loved a bit more upscaleness.I am primarily disappointed at the hotel restaurant which was quite a bit of a downer.Swimming pool,Hot tub and firepit area overlooking the mountains was amazing.
Verified review

10/10 Exceptional

It was within walking distance to anything around Banff! Staff was very helpful and our room was great.
Verified review

10/10 Exceptional

Perfect location, close to all the restaurants and shops. We enjoyed the outdoor hot tub/pool with the view of mountains. Friendly and helpful staff. Food in the restaurant was excellent.
Verified review

10/10 Exceptional

Our stay at Moose Lodge in Banff was great! The location is perfect, just a walk out the door to so many shops and restaurants and beautiful views. Free parking garage onsite was super nice. The staff were all very friendly and helpful. Rooms were nice, beds very comfortable. Nice walk in shower. Fresh towels and linen service daily. I would stay here again. It is pricey but we wanted to be right in downtown Banff and we knew we would have to pay a little more for that convenience and experience. We did ear dinner and breakfast in the hotel restaurant a couple of times and enjoyed a glass of wine at the bar most afternoons. Nice atmosphere.
Verified review

8/10 Very good

Rooms are very dates and felt like we were in a cheap motel. The bathroom was the only nice part of the room (except for awful water pressure). The carpet and floors were dirty The staff was very friendly and helpful. The rooftop hottubs and fire pit was the best part of the hotel. Parking was easy, washers and dryers available which was great (2 of each and $2 each)
Verified review

10/10 Exceptional

We had a great experience and will definitely be back! The hot tubs were perfect with a beautiful view! Very clean rooms and helpful staff!
Verified review

10/10 Exceptional

Stayed in one of the top floor suites…..very nice. Located near shopping and restaurants in Banff plus near bus service. Spa is worth a visit too.
Verified review

8/10 Very good

The location is very convenient. The hot tub is also nice
Verified review

10/10 Exceptional

Rooms were great, some have spectacular views, some look into the property. Rooftop hot tub and fireplace were fantastic. Location was perfect, a short walk to all shops and restaurants.
Verified review

10/10 Exceptional

Loved the suite with the fireplace. The rooms were nice and the rooftop hotub, fire pit and sauna were awesome with great views.
Verified review

10/10 Exceptional

Nice, quaint place close to downtown area. Very walkable and close to public transportation. Hot tub was nice, staff friendly and breakfast was good.