Otter Hotel

Property class: 4
Mountain Banff hotel with restaurant

Choose dates to view prices

At Otter Hotel, you'll be within a 10-minute drive of Banff National Park Information Centre and Upper Hot Springs. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Gondola and Mount Norquay Ski Resort are within a short drive.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 hot tubs
  • Fitness center
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is $250
$283 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Hotel Room 2 Queen Beds

A hotel room with two beds, wooden headboards, and a carpeted floor.

Hotel Room 2 Queen Beds

9.6 out of 10
Exceptional
(47 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a wooden headboard, a large window, and a view of greenery.

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(41 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, wooden paneling, and a bench with robes.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a power outlet.

Superior Room, 2 Queen Beds, Mountain View

9.0 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

A hotel room with a large bed, a television, a desk with a chair, and a view of mountains through a window.

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

A modern bedroom with a large bed, wooden headboard, and a built-in window offering a view of greenery.

Superior King Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

A modern hotel room with a large bed, a desk with two stools, and a view of a mountainous landscape through the windows.

Mountain View King Suite

9.0 out of 10
Wonderful
(22 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Accessible Room, King

A modern hotel room with a large bed, a desk with a chair, a television, and a window with a view of greenery outside.

Superior Accessible Room, King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Canada House Gallery - 5 min drive - 1.3 km
  • Central Park - 6 min drive - 1.7 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬18 min walk
  • ‪Indian Curry House - ‬18 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk

About this property

Otter Hotel

  • At Otter Hotel, you'll be within a 10-minute drive of Banff National Park Information Centre and Upper Hot Springs. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Gondola and Mount Norquay Ski Resort are within a short drive.

At a glance

Hotel size

    • 174 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • 2 hot tubs

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Otter Hotel Hotel

Otter Hotel Banff

Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Otter Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Otter Hotel and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.

Are there restaurants at or near Otter Hotel?

Yes, there's an onsite restaurant, Good Folk.

What's the area around Otter Hotel like?

Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

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Reviews

Otter Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tubs offered a relaxing experience with amazing views of the mountains. (351 reviews)
  • The hotel's hot tubs and spa area were a highlight, offering relaxing and stunning views of the mountains. (233 reviews)
  • The on-site restaurant served excellent food and drinks, with many guests praising its quality and delicious offerings. (210 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Nice hotel at the end of Banff Avenue . They give you a pass for roam transit to cover your stay which makes travel to the centre&other attractions easy if you don’t want to walk / drive . The centre and restaurants and very walkable. Would definitely recommend .
Verified review

10/10 Exceptional

Great stay! Clean, beautiful rooms and friendly staff
Verified review

10/10 Exceptional

It’s always great coming back for a second time! They are very nice and welcoming. The parking is easy, the location is great, and the views are beautiful. Definitely a place I’d come back to again!
Verified review

8/10 Very good

Great hotel, excellent staff. Convenient location opposite the bus stop; about 15min walk to downtown if you don't take the bus. Hot pool was excellent after a day of hiking. Breakfast was delicious. Overall an excellent stay with spacious and clean rooms, excellent tea and coffee, small signs of wear and tear in the bathroom. The only thing that could be better is sound-proofing in the rooms, could hear everything in the hallway, especially when hikers start really early.
Verified review

10/10 Exceptional

Loved our stay here! The vibe was so inviting, and the staff truly treated us like family with their warm smiles. The bedroom was super clean and comfortable, giving us the perfect spot to unwind after a long day. 10/10 recommend!
Verified review

8/10 Very good

This hotel offers a lot of cool amenities, and the location is good if you don’t wanna be smack in the middle of town. I did think the price was a little high and the staff was not overly attentive.
Verified review

10/10 Exceptional

Great location, close to the Roam bus stop, hot tub was awesome, restaurant served delicious meals. Would definitely stay here again!
Verified review

10/10 Exceptional

Even though it was tucked away it was a perfect location away from hustle and bustle. Spacious room, friendly staff and the pool break was amazibg. Restaurant had an amazing food!!! Definitely recommending to all!!!
Verified review

10/10 Exceptional

Great hot tub! Super nice property and rooms.
Verified review

10/10 Exceptional

Great location. Restaurant and Hot Tub area was great.
Verified review

10/10 Exceptional

It’s amazing location we have enjoyed the view of the mountains around . Will definitely stay again
Verified review

10/10 Exceptional

Beautiful hotel inside the park
Verified review

10/10 Exceptional

Everything about our stay was exceptional. Loved the food, hot tubs, and comfortable room
Verified review

10/10 Exceptional

A wonderful hotel in the heart of the town. Beautiful views from the rooftop pool and the restaurant in the hotel was great!
Verified review

10/10 Exceptional

Great location and nice room and lobby
Verified review

10/10 Exceptional

Front desk was very helpful checking in. The room was very comfortable and the gym was well equipped for a workout. The two hot pools were great after a long days hike on the mountains. Easy parking under the hotel in a safe garage. Provided bear spray for us on our trail hikes. Very clean rooms and nice restaurant. Highly recommended to anyone traveling to Banff Canada.
Verified review

10/10 Exceptional

Everything was perfect. The hotel was very clean, the staff was extremely friendly, and the pool had an amazing view. I would definitely stay here again.
Verified review

10/10 Exceptional

beautiful hotel, great amenities. really loved the room and the hot tub with mountain views.
Verified review

10/10 Exceptional

Great place to stay one of my favorites in Banff! Love the hot pools and that they stay open past 10pm
Verified review

10/10 Exceptional

This is a great property in Banff! Very clean and modern
Verified review

10/10 Exceptional

Great stay at this place. Clean rooms and friendly staff. Good Folk restaurant at the main floor has great food and wine selections, servers and Manager were great. Avail of their free bus pass if you’re not driving. Very convenient, bus stops right in front of the hotel.
Verified review

10/10 Exceptional

Room is beautiful. Hot tub is incredible, with views of the mountains.
Verified review

10/10 Exceptional

We had an amazing stay and enjoyed the outdoor hot tub!
Verified review

10/10 Exceptional

The room was pristine! Great staff and location, easy access to everything around (gondola, lake minnewanka, Louise and downtown)
Verified review

10/10 Exceptional

It’s an amazing property. Roof top pool is great with mountain views