Quintana Roo Hotels

"Amazing service especially with Lizbeth at the bar and mail fro kitchen"

"Room spotless,, excellent services Mario from Caprishos wax an excellent service, it was all quality service "

"I've stayed in Cancun many times and this was one of my favourite hotels. The hotel rooms were new and clean and very comfortable. We upgraded for an ocean view and it was beautiful. The food was amazing. The food was amazing, but what stood out the most was the staff. All staff members throughout the entire resort were very friendly and happy to be there working and wanted to make sure that all guest received good service. Every day we went to the pool and sat in the same section because we truly enjoyed Pedro. He made our trip. He was always willing to go above and beyond. If I were to give one critique, it's the beach itself. I loved the beach, but it was too small and I very much enjoy having beach chairs on the beach for at least one or two days of my vacation, but I was unable to do that. That wouldn't prevent me from returning to this resort because I found it excellent."

"We absolutely loved this place. So much to explore and see. They had a cool spell the week we were there so didn’t get to enjoy snorkeling but the exploration kept us busy. We will definitely be going back"

"Everything was a 1000/10 perfect"

"The room was very clean with an excellent view. The staff were very courteous and helpful. Wide variety of food to choose from. Beach was wonderful. Would not use Destination Services for transportation. Extremely poor staff, service and procedures."

"Stay was really good. Resort is really nice and easily accessible to beach , pool, kids zone and bar and restaurant. Food was good also and they have shows every night which we really enjoyed. Room service was great and rooms were always left neat and clean during room service. "

"Clean room, friendly staff and I loved the activities that was at the resort. It was a great time"

"The rooms were clean. Amenities was awesome., the pool entertainment was the best that I’ve seen"