At Hotel Riu Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 10-minute walk of Gaviota Azul Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Miramar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub, and a poolside bar. Fellow travelers love the pool and helpful staff.
At Hotel Riu Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 10-minute walk of Gaviota Azul Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Miramar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub, and a poolside bar. Fellow travelers love the pool and helpful staff.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Land activities
Volleyball
Lessons/classes/games
Water fitness
Entertainment
Onsite entertainment and activities
Onsite live performances
At a glance
Hotel size
569 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
6 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
What to do
On the beach
Beach volleyball
Snorkeling
Surfing/body boarding
Windsurfing
Shopping
Pool table
Golf lessons nearby
Parasailing nearby
Scuba diving nearby
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2003
ATM/banking
Garden
Television in common areas
Health club
Adjacent to a golf course
4 outdoor pools
Full-service spa
Nightclub
Hot tub
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Miramar - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 005-007-003665/2025
Also known as
All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property
Frequently asked questions
Does Hotel Riu Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Hotel Riu Cancun - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Cancun - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Cancun - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Hotel Riu Cancun - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like windsurfing, snorkeling, and surfing. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Cancun - Adults Only - All Inclusive also has 5 bars, a nightclub, and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Italian cuisine and poolside dining.
Does Hotel Riu Cancun - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Cancun - Adults Only - All Inclusive like?
Hotel Riu Cancun - Adults Only - All Inclusive is a short 7-minute walk from Cancun Convention Center and 8 minutes' walk from Gaviota Azul Beach. Travelers say that the property is in a great location.
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Reviews
Hotel Riu Cancun - Adults Only - All Inclusive Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The food was delicious and the staff provided excellent service at the various restaurants. (396 reviews)
The beach was clean, calm, and beautiful with clear water and a variety of activities. (178 reviews)
The pools were clean, fun, and offered a variety of activities and games, with swim-up bars and plenty of lounge chairs available. (164 reviews)
Great staff, nice cool rooms, good food selection, all at a great price. Will be staying there again.
Verified review
10/10 Exceptional
Jun 14, 2026
Great resort to stay at. The rooms were clean. We had a great time and plan to visit again!
Verified review
8/10 Very good
May 22, 2026
Excellent Resort. Friendly staff, clean property and the overall vibe is good.
Verified review
10/10 Exceptional
Jun 12, 2026
The room was great and the vibe at the property was awesome. Loved the RIU parties as well. The food and drinks were great too.
Verified review
10/10 Exceptional
May 27, 2026
Room was great , ocean view with a balcony ! Staff were all nice and attentive! Would stay here again !
Verified review
10/10 Exceptional
Jun 7, 2026
All was very very good people food activities very professional love it
Verified review
10/10 Exceptional
May 27, 2026
Great staff and great pools. The rooms may need a some renovation however.
Verified review
10/10 Exceptional
May 23, 2026
Great bartenders and all around staff
Verified review
8/10 Very good
Jun 11, 2026
Overall a great resort. Can use some structural upgrades (elevators for sure!, shower head broken at connection ports so heavy leaking etc), but the staff were amazing, entertainment available for all groups, easy access to sister resorts. Will def be my destination hotel anytime Im in Cancun!
Verified review
10/10 Exceptional
May 28, 2026
The staff went above and beyond to make sure i was good i would definitely stay there again
Verified review
8/10 Very good
Jul 24, 2026
Hotel Riu Cancun is a great choice for a fun all-inclusive vacation. It offers several restaurants, a good buffet, plenty of activities, and a quieter pool for those who want to relax.
The beach has calm water, although there are several piers and some sargassum. The staff is exceptionally friendly and attentive.
The rooms are comfortable, but I noticed a slight musty smell, and I think the hotel could benefit from some renovations.
Overall, I had a great stay. Riu is always a reliable choice.
Verified review
10/10 Exceptional
Apr 15, 2026
Room was clean and good selection of food to choose from .
Verified review
10/10 Exceptional
Jun 16, 2026
Clean rooms food is actually not bad
Verified review
8/10 Very good
Jun 8, 2026
Rooms were clean
Verified review
8/10 Very good
Jun 14, 2026
Rooms were clean, the staff was excellent, and the food was pretty good. The weather didn't do us any favors, and the beach/ocean water was pretty mid but that's not RIU's fault. We enjoyed our stay and will be recommending our friends to go.
Verified review
10/10 Exceptional
Jun 9, 2026
Everyone was so nice and helpful. The room was clean and comfortable. The view was the best, and the pool, the drinks, and the food. This was the best vacation I have ever had. Loved it and ready to go back.
Verified review
10/10 Exceptional
Jun 11, 2026
Great Entertainment
Verified review
8/10 Very good
Jun 1, 2026
It’s not enough show and things at night. The breakfast was outstanding!
Verified review
4/10 Fair
Jun 4, 2026
Loved the entertainment and the amazing staff the hotel had. On the down side the room was terrible, looked like their was mold on the skirt of the bed as well as on the walls of the room and bathroom.
Verified review
8/10 Very good
Apr 23, 2026
Food was good
Verified review
10/10 Exceptional
Apr 13, 2026
We loved our stay here. Hotel was very clean, staff friendly. All kinds of food and drinks. Shows were great too.
Verified review
10/10 Exceptional
Apr 18, 2026
Clean room,staff,breakfast,lunch and dinner 👍
Verified review
6/10 Good
Jun 6, 2026
Staff was very friendly, resort had good vibes and activities
Food was not great.. we ordered mcdonalds
Verified review
6/10 Good
Jun 9, 2026
Hotel looks outdated, elevators were not kept dim and broken, rooms also looked dated
Other than that hotel was nice a lot of bars pools were nice
Verified review
10/10 Exceptional
Jun 15, 2026
I had such a great time. Although the key fob to my room broke. It got fixed right away. If you want a place to party non-stop & also not be far from civilization, it was a great pick.