Conrad Tulum Riviera Maya, an All-Inclusive Experience

Property class: 5 and above
Luxury beachfront resort with spa, near Riviera Maya Golf Club

Choose dates to view prices

Conrad Tulum Riviera Maya, an All-Inclusive Experience offers a private beach where you can retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Riviera Maya Golf Club. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Maratea - Mediterranean, one of 8 restaurants, serves lunch and dinner. Other highlights at this luxurious resort include 3 beach bars, a free kid's club, and a poolside bar. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 3 beach bars
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • 24-hour fitness center
  • Free use of bicycles
  • Free beach cabanas
  • Beach umbrellas
  • Beach towels
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is $484
$662 total
includes taxes & fees
Oct 15 - Oct 16

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Partial Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Governors Suite)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Suite, 1 King Bed, Balcony (Governors Suite)

  • Ocean view
  • 145 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Roll-in Shower)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Mobility Accessible, Balcony (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Presidential Suite, 1 King Bed, Balcony

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Room, 2 Queen Beds, Balcony, Partial Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

A modern hotel room with a large bed, a TV, a wooden cabinet, and a dining area.

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Room, 2 Queen Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Family Suite, Multiple Beds

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View (Ceiba)

A balcony with a hot tub, wicker chairs, and a table overlooking a beach at sunset.

Room, 2 Queen Beds, Balcony, Ocean View (Ceiba)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View (Ceiba)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Ocean View (Ceiba)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Ceiba)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Suite, 1 King Bed, Balcony, Ocean View (Ceiba)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View (Ceiba)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Balcony, Partial Ocean View (Ceiba)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View (Ceiba)

A ceramic rabbit figurine on a wooden box with the text "CEIBA CLUB" on it.

Room, 2 Queen Beds, Balcony, Partial Ocean View (Ceiba)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Ceiba Tropical View)

A modern hotel room with a large bed, wooden furniture, a flat-screen TV, and artwork on the walls.

Suite, 1 King Bed, Balcony (Ceiba Tropical View)

  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774

What's nearby

  • Riviera Maya Golf Club - 2 min drive - 2.1 km
  • Aktun Chen - 2 min drive - 2.1 km
  • Akumal Beach - 7 min drive - 8.1 km
  • Xel-Há Park - 7 min drive - 8.2 km
  • Tulum Mayan Ruins - 18 min drive - 25.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive
  • Cancun Intl. Airport (CUN) - 75 min drive
  • Cozumel Intl. Airport (CZM) - 28.4 miles/45.7 km

Restaurants

  • ‪The Truck - ‬5 min drive
  • ‪Tikal Lobby Bar - ‬4 min drive
  • ‪Cozumel Restaurant - ‬4 min drive
  • ‪La Iguana Whirlpool Bar - ‬4 min drive
  • ‪Thali Restaurant - ‬4 min drive

About this property

Conrad Tulum Riviera Maya, an All-Inclusive Experience

  • Conrad Tulum Riviera Maya, an All-Inclusive Experience offers a private beach where you can retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Riviera Maya Golf Club. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Maratea - Mediterranean, one of 8 restaurants, serves lunch and dinner. Other highlights at this luxurious resort include 3 beach bars, a free kid's club, and a poolside bar. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive details

  • All-inclusive room rates at Conrad Tulum Riviera Maya, an All-Inclusive Experience are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Land activities

    • Bicycling
    • Volleyball
    • Kids club

Lessons/classes/games

    • Pilates
    • Yoga

At a glance

Hotel size

    • 349 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 3 beach bars
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Evening entertainment
  • Shopping
  • Pool table
  • Cooking classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (50000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 11 buildings/towers
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Visual fire alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private plunge pool
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Maratea - Mediterranean - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Autor - Mexican - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kengai - Asian - Overlooking the ocean, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ukai - Japanese - Overlooking the ocean, this sushi bar specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ultramar - This bar serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

Conrad Tulum Riviera Maya, an All-Inclusive Experience is listed in the 2022 Condé Nast Traveler Hot List.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 011-025-002793/2026

Frequently asked questions

Does Conrad Tulum Riviera Maya, an All-Inclusive Experience offer free cancellation for a full refund?

Yes, Conrad Tulum Riviera Maya, an All-Inclusive Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

Yes, there are 3 outdoor pools.

Are pets allowed at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

Yes, there's free valet parking.

What are the check-in and check-out times at Conrad Tulum Riviera Maya, an All-Inclusive Experience?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Conrad Tulum Riviera Maya, an All-Inclusive Experience and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Conrad Tulum Riviera Maya, an All-Inclusive Experience also has 3 beach bars and a private beach, as well as private plunge pools and a 24-hour fitness center.

Are there restaurants at or near Conrad Tulum Riviera Maya, an All-Inclusive Experience?

Yes, there are 8 onsite restaurants, featuring alfresco dining, local and international cuisine, and ocean views.

Does Conrad Tulum Riviera Maya, an All-Inclusive Experience have any outdoor private spaces?

Yes, every room features a private plunge pool and a furnished balcony or patio.

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Reviews

Conrad Tulum Riviera Maya, an All-Inclusive Experience Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered a great selection of food with superb quality and attentive service. (33 reviews)
  • The spa is an architectural and wellness masterpiece with exceptional services and staff. (8 reviews)
  • The property features good selection of pools and beautiful poolside areas. (10 reviews)
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Reviews

Verified review

10/10 Exceptional

The Conrad Tulum was incredible. We were celebrating my birthday when we went, and they went above and beyond to make me feel so special. The rooms were huge. The pools were lovely. The spa was amazing and the staff was spectacular. We will definitely be back.
Verified review

10/10 Exceptional

The property was beautiful. What made my stay was the staff. From the moment we arrived the staff was extremely kind and thoughtful. Loved everything about the Conrad Tulum.
Verified review

10/10 Exceptional

Hotel, staff, and food were amazing! The hotel has the most attentive staff, and the restaurants have a true culinary experience. The only downside was the sargassum, which they worked to clean up every day. Great experience!!
Verified review

10/10 Exceptional

Fanastic Resort, excellent food - albeit expensive.
Verified review

10/10 Exceptional

The room was perfect, full wine bar and more.
Verified review

10/10 Exceptional

Best resort ever!!! Pure luxury. Staff excellent
Verified review

10/10 Exceptional

Excellent property, staff and services all the way around.
Verified review

10/10 Exceptional

Beautiful resort, service is unparalleled and great restaurants
Verified review

10/10 Exceptional

Spotless resort. Amazing staff.
Verified review

10/10 Exceptional

Great property and polite helpful staff. Very enjoyable and relaxing resort
Verified review

8/10 Very good

Clean room, beautiful location.
Verified review

10/10 Exceptional

Great place to relax and spend some days with the family
Verified review

10/10 Exceptional

Such an amazing resort with super friendly staff!
Verified review

8/10 Very good

The hotel was beautiful and clean. The staff was always very friendly. We found the food offerings to be pretty disappointing compared to other 4-5 star hotels we've stayed at. The TVs had limited channels and were not smart TVs. I’d say this was a lower end 4 star hotel.
Verified review

10/10 Exceptional

The hotel was beautiful, and the staff was amazing!!!
Verified review

10/10 Exceptional

This property is amazing and service is excellent!
Verified review

10/10 Exceptional

Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.
Verified review

10/10 Exceptional

The rooms were clean and spacious. Loved the pools and beachside access, along with the extracurricular activities presented. Beds were comfortable and staff attentive. Front desk staff could be a bit warmer, and not all were knowledgeable in addressing/resolving customer concerns.
Verified review

10/10 Exceptional

Can't wait to come back

It was perfect - and the staff was warm and wonderful
Verified review

10/10 Exceptional

Best service , beautiful jungle trail to room, beautiful pool
Verified review

10/10 Exceptional

Five-star luxury, excellent staff and service, all you need is on site
Verified review

10/10 Exceptional

Absolutely gorgeous property, wonderful staff and great food options. Treat yourself to this exceptional experience!!
Verified review

10/10 Exceptional

Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back!
Verified review

10/10 Exceptional

We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
Verified review

10/10 Exceptional

The staff was wonderful and friendly. A good mix of food options. And the resort was beautiful. The design of resort is perfect for pictures.