A luxurious retreat awaits you at AVA Resort - The Newest All OceanFront - All Inclusive, with 18 holes of golf and a nightclub to keep the excitement going. Indulge in a rejuvenating spa treatment or enjoy free full breakfast at one of the 14 on-site restaurants. Connect with high-speed WiFi, take advantage of valet parking, and bask in the sun by one of six pools.
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
Riviera Cancun Golf Resort - 1 min drive - 0.4 km
Delfines Beach - 18 min drive - 10.9 km
Moon Palace Golf Club - 19 min drive - 14.4 km
La Isla Shopping Mall - 31 min drive - 18.6 km
Getting around
Cancun Intl. Airport (CUN) - 15 min drive
Tulum Intl. Airport (TQO) - 141 min drive
Restaurants
Digit Bar - 2 min walk
Lobby Bar - 19 min drive
Aroma Café - 4 min walk
Copal - 1 min walk
Grand Lobby Bar - 18 min drive
About this property
AVA Resort Cancun - All Inclusive
With access to onsite kayaking, AVA Resort Cancun - All Inclusive is a great choice for your beach stay in Cancun. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 14 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 swim-up bars, a nightclub, and a free kid's club.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Water activities
Kayaking
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Cooking
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
At a glance
DONE
Hotel size
1622 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free covered onsite valet parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
14 restaurants
4 bars/lounges
2 poolside bars
2 swim-up bars
2 coffee shops
24-hour room service
Traveling with children
Free children's club
Free water park access
Children's pool
Trampoline
Children's games
Paddleboard on site
What to do
On the beach
Fitness classes
Yoga classes
Kayaking
Evening entertainment
Paddleboard on site
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool umbrellas
Paddleboard on site
Facilities
2 buildings/towers
Built in 2024
ATM/banking
Garden
Terrace
Fitness center
Adjacent to a golf course
6 outdoor pools
Free water park
Shopping mall on site
Arcade/game room
Full-service spa
5 outdoor pickleball courts
Nightclub
Massage/treatment rooms
Uses some LED lighting
Banquet hall
Outdoor furniture
Accessibility
Area rugs in public areas
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
Tablet computer
65-inch LED TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Bathrobes
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Private outdoor hot tub
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free international and long-distance calls
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe
Access via exterior corridors
Uses some LED lighting
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Property Registration Number 005-007-004237/2025
Frequently asked questions
Does AVA Resort Cancun - All Inclusive offer free cancellation for a full refund?
Yes, AVA Resort Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AVA Resort Cancun - All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at AVA Resort Cancun - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at AVA Resort Cancun - All Inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at AVA Resort Cancun - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at AVA Resort Cancun - All Inclusive?
No, this property doesn't have a casino, but Dubai Palace Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at AVA Resort Cancun - All Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. AVA Resort Cancun - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a fitness center, spa services, and an arcade.
Are there restaurants at or near AVA Resort Cancun - All Inclusive?
Yes, there are 14 onsite restaurants.
Does AVA Resort Cancun - All Inclusive have rooms with private hot tubs?
Yes, each room has a private outdoor hot tub.
What's the area around AVA Resort Cancun - All Inclusive like?
AVA Resort Cancun - All Inclusive is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pools were clean, well-maintained, and offered various activities and water play options for all ages. (52 reviews)
The spa was highly praised for being amazing, spectacular, and one of the best experiences, offering relaxing massages and a serene atmosphere. (15 reviews)
The gym was well-equipped and had amazing equipment, with some guests even enjoying the free fitness classes. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 19, 2026
Staff are very friendly and helpful. Our room had an amazing view to the pool and ocean. We enjoyed all the amenities especially the kids club my son loved it.
Ghulam reza
Ghulam reza, 3-night trip
Verified
8/10 Very good
Feb 12, 2026
great place for family and kids. will visit again
Sunita
Sunita, 4-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Very clean resort, great service and good food
Shanise
Shanise, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
The staff was amazing and our room was cleaned daily. This resort has the most amazing restaurants and food!
Latoya
Latoya, 3-night trip
Verified
8/10 Very good
Apr 5, 2026
The rooms were clean and the staff were very friendly and helpful. We went during spring break so it was quite busy and hard to find a pool chair. Resos need to be booked before your stay and the app is not the greatest.
The pools were really nice and the kiddie pool has a lot of slides.
Lots of entertainment within the resort as well - shows, games, arcade, and bowling.
Safina
Safina, 6-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Beautiful, modern resort with spacious, clean rooms and amazing views. The food was tasty with good variety, the pools were fantastic, and the staff were friendly and helpful throughout our stay.
MANDEEP
MANDEEP, 4-night trip
Verified
10/10 Exceptional
Dec 8, 2025
We had a great stay at the Ava. Food and drinks were excellent.
Daniel
Daniel, 5-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Rooms were clean.Staff's customer service was friendly.
Terra Renee
Terra Renee, 5-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Great room, amazing views from every room. Great attentive staf
Bradley
Bradley, 7-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Great rooms . Great stay!
Great staff and hospitality!
Pratik
Pratik, 6-night trip
Verified
10/10 Exceptional
Jan 31, 2026
The entire resort is great and modern eco friendly, the rooms are very nice ,the only thing was missing was not enough hooks for towels in the bathroom, bed very comfortable, clean and great view !staff was very friendly and helpful! All restaurants have amazing food!overall entire stay was truly wonderful!
Agnes
Agnes, 7-night trip
Verified
8/10 Very good
Feb 10, 2026
Room. Breakfast buffet wasn’t good, not a lot of options. Restaurants we tried were very good. We had an overall great stay
chelsea
chelsea, 5-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Overall Great service,personnel was excellent,Great food.
Marvin
Marvin, 5-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Great room, staff was always helpful and very courteous, food was the best I have had an any all inclusive resort. All good things.
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Amazing. So clean. So much to do & the staff were all sooo nice! Can't wait to go back again.
Adele
Adele, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Staff was great. Management was awesome.
Elias
Elias, 5-night trip
Verified
8/10 Very good
Feb 6, 2026
Room was great, with an amazing view. I didn’t love the large building, everything indoor concept, it lacked the Caribbean vibe. Food was great, restaurants for dinner were good, didn’t really stand out, drinks were good and staff was nice
Joce
Joce, 4-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Excellent resort with amazing food/restaurant options. Family friendly environment with great options for kids including pools, fun activities. Beautiful view of Caribbean oceanfront. Very friendly staff, ighly recommend the stay here!
Sankarasubramanian
Sankarasubramanian, 4-night trip
Verified
10/10 Exceptional
Dec 29, 2025
AVA is a beautiful resort. Staff is amazing. The food is great with many different varities. We had an amazing time on our family getaway.
Miguel
Miguel, 6-night trip
Verified
10/10 Exceptional
Feb 11, 2026
The staff was very friendly and tried their best to meet your needs. Our personal assistant Israel took care of so many details for us from reservations to transportation. Everything is new and beautiful. Lots of options for food and entertainment. Very family oriented.
Lourine
Lourine, 5-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Super luxurious, a really big resort with the best pools and food!
Kayla Patricia
Kayla Patricia, 7-night trip
Verified
6/10 Good
Dec 27, 2025
The place is okay.
The staffs are friendly
Lory Jane
Lory Jane, 3-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Good staff and great svc
Rupen
Rupen, 4-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Beautiful resort with ocean view on all rooms. Amazing food and staff. Would definitely return.
Caroline
Caroline, 5-night trip
Verified
10/10 Exceptional
Jan 2, 2026
That stay was great with all included except transportation to airport and room service minor issues. We fully enjoyed with food options- a lot of varieties