Moon Palace Cancun - All-Inclusive

Property class: 5 and above

Choose dates to view prices

At Moon Palace Cancun - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights include 3 swim-up bars, a golf course, and a marina. The pool and helpful staff get great marks from fellow travelers.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $350
$428 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Governor Suite

A modern living room with a sofa, coffee table, and dining area.

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Swim Up Suite

A hotel room with a bed, a desk, a TV, a bathroom with a bathtub, and a view of the pool area.

Swim Up Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite

A modern hotel room with a dining area, a seating area with a view of the ocean, and a balcony with a view of the sea.

Superior Two Bedroom Presidential Suite

  • Sea view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite - King Size Bed

A hotel room with a large bed, a bathroom with a bathtub, a desk with a lamp, and a view of the outside.

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Suite Golf Course View

A modern living room with a sofa, coffee table, and round dining table with chairs. A flat-screen TV is mounted on the wall.

Superior Two Bedroom Suite Golf Course View

  • Golf view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View

A hotel room with a bed, a desk, a chair, a TV, a bathtub, and a view of the outdoors.

Superior Deluxe Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

A hotel room with a bed, a desk, a chair, a TV, a bathtub, and a view of the outdoors.

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

A hotel room with a bed, a desk, a TV, a bathroom, and a view of the outdoors.

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three-Bedroom Villa with Golf Course View

A modern hotel room with a large bed, a desk, a television, and a view of greenery outside.

Three-Bedroom Villa with Golf Course View

  • Golf view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Superior Family Deluxe - Kids & Teens Stay Free

A bed with a white sheet, a wooden textured area, a yellow ball, white slippers with a crown, and blue bags with octopus designs.

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(14 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

A hotel room with two beds, a bathroom with a bathtub, a desk with a coffee maker, and a TV displaying the hotel name.

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(216 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

A hotel room with a bed, a desk, a TV, a bathroom, and a view of the outdoors.

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.4 out of 10
Good
(85 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

A hotel room with a large bed, a TV, a sofa, a small table with a bottle, and a view of a garden and pool.

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A swimming pool with a thatched roof structure, palm trees, and a bar area.
Moon Palace The Grand Cancun - All-inclusive
Cancun
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.6 out of 10, Excellent, 2,176 reviews
The price is $519
$632 total
includes taxes & fees
Oct 26 - Oct 27
Moon Palace The Grand Cancun - All-inclusive
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

  • Grand Outlet Riviera Maya - 9 min walk - 0.8 km
  • Xoximilco - 10 min walk - 0.9 km
  • Moon Palace Golf Club - 11 min walk - 1.0 km
  • Riviera Cancun Golf Resort - 11 min drive - 7.0 km
  • Delfines Beach - 20 min drive - 20.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive
  • Tulum Intl. Airport (TQO) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Digit Bar - ‬13 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Aroma Café - ‬14 min drive
  • ‪Boulangerie - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

  • At Moon Palace Cancun - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights include 3 swim-up bars, a golf course, and a marina. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking

Land activities

    • Fitness facilities
    • Miniature golf
    • Soccer
    • Volleyball
    • Kids club

Lessons/classes/games

    • Aerobics
    • Bartending
    • Dancing
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

Hotel size

    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
    • This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Moon Palace Cancun - All-Inclusive Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Amenities

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The food at the property was excellent with many options available and great service. (317 reviews)
  • The pools were clean, fantastic, and great, with many guests enjoying them and appreciating the poolside bars and amenities. (174 reviews)
  • The all-inclusive experience was excellent, offering a wide variety of food options, friendly staff, and numerous amenities. (51 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Family friendly
Children
Sunrise
Booking
Luxury

Reviews

Verified review

10/10 Exceptional

Good place to stay with kids
Verified review

8/10 Very good

The staff were amazing and very helpful
Verified review

10/10 Exceptional

Great place, family friendly
Verified review

10/10 Exceptional

My concierges, Ali and Viri, were very attentive and communicative. Room Service attendees were pleasant. Wait for meals was less than a minute to be seated. Pool was very clean. Wait Staff everywhere was very accommodating and FRIENDLY!! Wish i had more time to enjoy more Restaurants and Spa Amenities. hope to go back soon!
Verified review

10/10 Exceptional

Very clean and very nice staff our stay was excellent
Verified review

10/10 Exceptional

Family friendly, we had a great time
Verified review

10/10 Exceptional

Friendly stuff, clean room and excellent amenities!
Verified review

8/10 Very good

Family - friendly
Verified review

10/10 Exceptional

The best all inclusive resort I’ve ever been to!
Verified review

10/10 Exceptional

Everything was excellent! Pools were great and we liked the fact that we had access to two properties. The restaurants were delicious and everyone was very friendly and helpful. :-)
Verified review

10/10 Exceptional

Great food, arcade and pools kids activities were fun
Verified review

10/10 Exceptional

Excellent for the families with kids.
Verified review

10/10 Exceptional

Very nice staff, family friendly, lots of activities to do.
Verified review

10/10 Exceptional

First time we go to Moon Palace Sunrise in Cancun Mexico. we’re so happy with Moon. Everything very good
Verified review

10/10 Exceptional

Excellent service, beautiful property
Verified review

10/10 Exceptional

Looks every thing is great and service was awesome just wondering how they managed the property.
Verified review

10/10 Exceptional

I wanna go back again. Foods are good
Verified review

10/10 Exceptional

Perfect room really clean
Verified review

8/10 Very good

It was an amazing experience and very well maintained property. Definitely recommend for families . It was safe and very good food .
Verified review

10/10 Exceptional

Except the marketing for future visits, overall the place, food and staff are good.
Verified review

10/10 Exceptional

Great for young kids
Verified review

8/10 Very good

Staff was always helpful and very pleasant
Verified review

10/10 Exceptional

Just returned from our 5th stay at Moon Palace, and it continues to be one of our favorite family vacation spots. The staff, food, amenities, and overall atmosphere keep us coming back year after year. We always leave with great memories and can’t wait for our next visit.
Verified review

6/10 Good

Clean rooms
Verified review

10/10 Exceptional

This was our first trip to Cancun. The Moon Palace was a very nice resort and had everything we needed. Great food, lots of pools, an arcade that our children were at every evening. The staff was very friendly and helpful. We would definitely recommend