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Hotel Milam, Michelin Key winner

4.0 star property
Tulum hotel with 2 bars/lounges and spa

Choose dates to view prices

La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
The current price is $280
$359 total
includes taxes & fees
Dec 6 - Dec 7

Why we love this property

Dive-in luxury
Pool perfection awaits with a swim-up bar and poolside bar at this hotel. The outdoor and private pool areas feature comfy loungers and umbrellas.
Spa escape destination
The full-service spa offers daily treatment options, from aromatherapy to body scrubs. Deep-tissue massages revitalize while the hot tub and mud bath await.
Delicious dining options
This hotel offers a restaurant and 2 bars for culinary pleasure. Continental breakfast and private picnics create memorable dining experiences.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Grand Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Private pool
Air conditioning
Pillow menu
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
4 bedrooms
Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Pillow menu
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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includes taxes & fees
Nov 17 - Nov 18
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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Gran Cenote - 15 min drive - 6.8 km
  • Tulum National Park - 17 min drive - 5.2 km
  • Tulum Mayan Ruins - 19 min drive - 8.1 km
  • Tulum Beach - 19 min drive - 6.6 km
  • Playa Paraiso - 21 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪El Agavero - ‬16 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪La Consentida - ‬14 min walk
  • ‪Vereda - ‬10 min walk
  • ‪Pepe The Best Taco! - ‬7 min walk

About this property

Hotel Milam, Michelin Key winner

At Hotel Milam, Michelin Key winner, you'll be within a 10-minute drive of Gran Cenote and Tulum National Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite garage
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 650 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?

Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Milam, Michelin Key winner?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hotel Milam, Michelin Key winner?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Milam, Michelin Key winner and nearby?

Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has 2 bars and private pools, as well as access to a nearby outdoor pool.

Are there restaurants at or near Hotel Milam, Michelin Key winner?

Yes, there's an onsite restaurant, MILAM.

Does Hotel Milam, Michelin Key winner have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Hotel Milam, Michelin Key winner like?

Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Reviews

Hotel Milam, Michelin Key winner Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • The private pool in the room was a unique and highly appreciated feature. (8 reviews)
  • The spa services, including massages, were highly praised for being deeply relaxing and incredibly thorough. (5 reviews)
  • The restaurant served fantastic meals with great drinks and friendly servers. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent hotel, great luxury vibes
Vanessa, 2-night trip

10/10 Exceptional

Serene and peaceful stay, would definitely recommend!
Sara, 5-night trip

10/10 Exceptional

Great scenery
King, 4-night trip

10/10 Exceptional

My husband and I went to relax and enjoy his birthday! The hotel was amazing!
Quianna, 3-night trip

10/10 Exceptional

Property look exactly like website. Staff were welcoming and helpful. Jay and Hy-me (please forgive me if the spelling is incorrect) were exceptional and took care of our needs. Great quiet couples getaway will definitely return.
Stephenie, 4-night trip

10/10 Exceptional

The staff at the concierge/front desk were absolutely amazing and helpful with every single thing we needed
Edan, 5-night trip

10/10 Exceptional

Genuinely fabulous. The grounds and room are top notch and maintained constantly to a high level. Staff are very attentive and speak English well. Food and drinks are high quality. Great bang for the buck!
Michael, 3-night trip

10/10 Exceptional

I loved everything about this property. I will be back again. Thank you to the whole staff
Burtany, 3-night trip

10/10 Exceptional

I love everything about hotel milam felt like a queen there ...the staff are awesome. Definitely going back.
pritti, 2-night trip

8/10 Very good

My husband and I had an incredible stay at Milan. The room was absolutely beautiful, the breakfast at the restaurant was delicious, (the espresso too!) and the bartender who made our signature drinks made a performance out of it. The staff was super friendly. Although the outdoor shower was a dream, the hot water ran out quick.
Candido, 1-night trip

10/10 Exceptional

July 2024

Loved the pool in the room. The service and staff were great!
Ebony, 2-night trip

10/10 Exceptional

A Gem

I can’t say enough great things about my 6 days at Hotel Milam. I stayed in one of the private residences with friends. It was the perfect combination of privacy and top notch attentiveness from the wonderful staff. The rooms and grounds were very clean. The food was wonderful. We rarely felt like leaving the hotel. The vibe is serene and not crowded. I wouldn’t suggest it if you are looking for a loud party scene. It is a bit off the beaten path so taxis are a must. If you are looking to relax, eat great food, enjoy the spa, and appreciate an attentive staff then you won’t regret staying here.
Mary, 6-night trip

10/10 Exceptional

The Milam experience was everything I thought it would be. From the staff to the amazing chefs. The Milam Hotel is by far one of the best hotels I've stayed at. My partner and I had a fabulous time. Special s/o to Lucia and Eugene for helping make our experience amazing. S/o to the all of milam staff I appreciate you all ❤️ can't wait to visit again.
Latoya, 3-night trip

10/10 Exceptional

My husband and I had the most wonderful experience at this resort location. From the very beginning of our booking to our departure, we were amazed with their professionalism and attention to detail. I was contacted prior to our arrival by the hotel concierge, Myra. She was excellent and she provided very valuable information about transportation from the hotel to suggestions of excursions and dining!! Everything was exceptionally gorgeous and relaxing!! The entire team was amazing!
Sonya, 3-night trip

10/10 Exceptional

N/A
Derrick, 4-night trip

10/10 Exceptional

Our experience was a very pleasant one from the very first minute we entered our villa with a private pool inside. That was the main reason we booked Milam, but it was even more amazing in person. The Samsara bar was our favorite hang out place for the variety of top-shell and mixology cocktails, some with local ingredients that we never tried anywhere else before, we recommend the mojitos with mezcal. The fact that the hotel is literally new gave it the extra tranquil and serene atmosphere that we expected.

10/10 Exceptional

It is nice calm hotel located in between all major festival event spots. Very clean. Good internet. Reception ladies are super kind and friendly. In the restaurant Miguel Cruz is an amazing waiter. Just be careful that in some villas hot water in shower is not very hot. We booked two villas - one was providing very nice hot water, and the other one (villa number 11) was kind of just warm (so we could take a shower only in of villas). I would recommend Milam management to promote employees like Miguel Cruz - very careful, attentive, very kind and responsibility minded.
6-night trip

6/10 Good

The hotel aesthetic definitely exceeded my expectations , hotel Milam is beautiful however the food at the restaurant was not tasty and also i recommend using transportation from the airport rather the hotel because to go there it was $45… when we asking for airport drop off when our stay was over the driver tried to charge us $190 . So be very mindful of transportation from them
Cassey, 3-night trip

10/10 Exceptional

One of the best hotels I’ve stayed in Tulum. Very clean and spacious. Staff is incredible and super accommodating. I will recommend place to friends and family
Susan, 1-night trip

10/10 Exceptional

Prachtig, luxueus hotel. We hadden een residentie met 4 kamers, dakterras met grote vuurkorf, eigen zwembadje. Bedden en badkamers prima, leefruimte heel mooi enkel de keuken was zeer basic van kookopties: 1 kom, 1 pan. Het restaurant is een aanrader (wel prijzig), de poolbar is een pareltje, het zwembad is super mooi, er is yoga... Het is er ook rustig. Je hebt wel een auto of taxi nodig om naar het centrum te gaan. Het personeel spreekt zeer beperkt Engels. Kortom, absolute aanrader, een echte parel!
Jan, 3-night trip

10/10 Exceptional

Excellent luxury experience. We loved to soend our honeymoon at Milam. We would definitely come back in the future
Lorenis, 4-night trip

10/10 Exceptional

Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .
Luis A, 4-night trip

10/10 Exceptional

.
Ryied, 6-night trip

10/10 Exceptional

Very nice and clean hotel.
Emery E, 2-night trip

10/10 Exceptional

Beautiful and Peaceful Stay at the Hotel Milam me and my wife had a wonderful experience at the hotel Milam in Mexico. Everyone was super friendly and welcoming. The place was very clean-housekeeping came every to tidy the room and make the bed. we'd come back to a fresh, comfortable space, and later someone would even stop by to ask if we wanted the bed adjusted for extra comfort. it's peaceful, quiet spot - perfect for a romantic gateway or just relaxing in calm environment with no noise or crowds. we highly recommend it if you looking to unwind. Just a couple of tips: bring mosquito spay if you plan to sit outside, and be aware that the road leading to the hotel isn't in the best condition. But once you're there, everything else is excellent!
Elie, 6-night trip