Copal Tulum Hotel

Property class: 4.5
Luxury hotel with spa, near Playa Paraiso

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At Copal Tulum Hotel, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Copal Gastro Bar, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
The current price is $49
$62 total
includes taxes & fees
Nov 13 - Nov 14

Why we love this property

Work and wellness blend
Tackle tasks at the coworking space, then melt stress away with deep-tissue massages. A poolside bar awaits for post-work unwinding.
Culinary adventures
International and Chinese cuisines await at 2 garden-view restaurants. This hotel offers chef service, a cozy bar, and cooked-to-order breakfast.
Wellness escape
The full-service spa offers daily treatments in couples rooms and outdoor areas. A 24-hour gym and peaceful garden complete this rejuvenating haven.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double Room, 1 King Bed, Terrace

A modern bedroom with a large bed, bedside tables, a bench, and a desk with a lamp and plant.

Deluxe Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

A modern kitchen with a large island, dining area with wicker furniture, and a view of the outdoors.

Luxury Apartment, 1 Bedroom, Terrace, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

A modern outdoor pool area with a pergola, lounge chairs, and a view of the surrounding landscape.

Premium Double Room, 1 King Bed, Private Pool, Garden View

8.4 out of 10
Very good
(22 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

A modern living room with a sofa, coffee table, and a kitchen area with a refrigerator and microwave.

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

A modern living room with a stone wall, wooden furniture, a flat-screen TV, and a large window overlooking a lush garden.

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 108 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

A modern kitchen with a large island, dining area with wicker furniture, and a view of the outdoors.

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

A modern living room with a sofa, coffee table, and a view of a garden through large windows.

Luxury Apartment, 1 Bedroom, Private Pool

  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

A modern outdoor pool area with a pergola, lounge chairs, and a view of the surrounding landscape.

Premium Apartment, 1 Bedroom, Private Pool, Garden View

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 154 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

A modern dining area with a wooden table, wicker chairs, and a large pendant light.

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 165 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

A rectangular pool with a pebble border, surrounded by a bamboo fence, and a hammock hanging on the right.

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

  • Garden view
  • 215 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

A bedroom with a large bed, a view of the outdoors, and a balcony with a chair and plants.

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

  • Garden view
  • 214 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

A bedroom with a large bed, a bench, wicker chairs, a small table, and a view of greenery outside.

Luxury Apartment, 4 Bedrooms, Garden View

  • Garden view
  • 288 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

  • Garden view
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 13 min walk - 1.1 km
  • Jaguar Park - 19 min walk - 1.6 km
  • Hospital de Tulum - 19 min walk - 1.6 km
  • Hunab Lifestyle Center - 19 min walk - 1.6 km
  • Tulum Beach - 8 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun Intl. Airport (CUN) - 111 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coco Cafe - ‬13 min walk
  • ‪Jasmine - ‬13 min walk
  • ‪Nimeño Bakery - ‬5 min walk
  • ‪Xibak Tulum - ‬6 min walk
  • ‪Taqueria La 86 - ‬8 min walk

About this property

Copal Tulum Hotel

  • At Copal Tulum Hotel, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Copal Gastro Bar, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

At a glance

Hotel size

    • 85 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Copal Tulum Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant served fresh and flavorful food, with many guests praising its quality and delicious offerings. (100 reviews)
  • The pools were well-kept, temperature was cool and refreshing, and the rooftop and garden pools were a highlight of the stay. (65 reviews)
  • Breakfast at the property's restaurant was consistently praised for being delicious and a highlight of the stay. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Restaurant
Food
Location
Ambience
Private pool
Beach
Jungle
Amenities

Reviews

Verified review

10/10 Exceptional

The food was excellent, the staff were really helpful and friendly, overall a great stay
Verified review

10/10 Exceptional

The staff were incredibly helpful and always willing to help
Verified review

10/10 Exceptional

Best downtown stay. Amazing service, great amenities, safe location with best sushi in Mexico
Verified review

8/10 Very good

Great staff
Verified review

10/10 Exceptional

Nice spacious room. The private pool with the jets were a must. Great food on property as well as anything you need to make a celebration special. The floating breakfast and private chef service were top tier. Definitely going back.
Verified review

10/10 Exceptional

Great customer service
Verified review

10/10 Exceptional

Amazing staff 10/10
Verified review

10/10 Exceptional

Everything was great, great service, perfect location, would definitely stay again.
Verified review

10/10 Exceptional

My stay at the copal hotel was amazing from the scenery to the aesthetics to the amazing food to the beautiful pool and a lovely room. I really enjoyed my stay and I would recommend this to anybody coming to Tulum. This was a peaceful stay full of tranquility and relaxation. I truly needed this experience and I’m glad I got to experience it with Copel Tulum hotel. The staff was excellent they were super friendly, helpful, and attentive to my needs. They really made the place feel like Home and didn’t make us feel like outsiders. Everything about this hotel was just amazing and I would leave it 1000 stars if I could. Excellent excellent excellent!!!
Verified review

10/10 Exceptional

Everything in the room was amazing! Clean furniture and great amenities! 100% would recommendnn
Verified review

10/10 Exceptional

Great place clean relaxing beautiful!!! Great Value!!!
Verified review

10/10 Exceptional

Great rooms and staff was wonderful to deal with.
Verified review

10/10 Exceptional

Clean rooms, nice location
Verified review

10/10 Exceptional

Amazing little hotel located in Tulum. If you’re looking for somewhere to stay that meets all your needs and get you close to all the activities this is it.
Verified review

10/10 Exceptional

Beautiful hotel and the aesthetic was amazing! The service was great as well!
Verified review

10/10 Exceptional

The room and facilities was amazing! Both restaurants on site are amazing. We at breakfast everyday at the Gastro.
Verified review

10/10 Exceptional

I enjoyed having an infinity pool in my hotel room. The staff was very professional and nice.
Verified review

10/10 Exceptional

Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!
Verified review

10/10 Exceptional

Excellent staff, very nice rooms. Great ambience love it 💕 their food is awesome 😊👍 Highly recommend
Verified review

10/10 Exceptional

The room was clean and comfortable. The staff was so helpful and friendly. A very welcoming stay at Copal Tulum.
Verified review

10/10 Exceptional

Lovely, quiet, tranquil and spacious: a true jungle oasis in Tulum centro that is the definition of bang for your buck. Could not have been more pleased with my room with a private pool, and everything from the rooftop pool to the jungle restaurant was superb. Big bonus points from the very affordable bike hire service and excellent, quick room service.
Verified review

10/10 Exceptional

I had an amazing stay at this hotel! Everything was absolutely perfect from the moment I arrived. The staff was so welcoming, professional, and always ready to help with anything I needed. The room was spotless, comfortable, and very relaxing. The atmosphere of the hotel was peaceful and beautiful, and the service was truly top tier. I felt safe, cared for, and enjoyed every minute of my stay. I would definitely recommend this hotel to anyone looking for a wonderful experience. 10/10 — I will definitely be coming back! From Sheronie
Verified review

8/10 Very good

Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
Verified review

10/10 Exceptional

The property is beautiful and are stay was very pleasant.
Verified review

10/10 Exceptional

Staff was great and rooms were very nice!