At Meliá Casa Maya Cancún, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Langosta Beach. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other features include a 24-hour fitness center, an outdoor tennis court, and a children's pool. Fellow travelers love the helpful staff and beach location.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
On the beach
4 restaurants and 3 bars/lounges
2 outdoor pools
Free water park
24-hour fitness center
Outdoor tennis court
Beach umbrellas
Beach sun loungers
Beach towels
Children's pool
Waterslide
Feel at home (6)
Babysitting services
Children's pool
Playground on site
Television
Garden
Terrace
The current price is $244
$244
$300 total
includes taxes & fees
Sep 11 - Sep 12
Why we love this property
Beach paradise awaits
Discover this all-inclusive property on a white sand beach. Play volleyball or simply lounge with complimentary towels, umbrellas, and chairs.
Poolside paradise
This all-inclusive hotel features 2 outdoor pools, a free water park, and a children's pool. Loungers, umbrellas, a waterslide, and a poolside bar await.
Dream-worthy comfort
Luxurious quarters beckon with plush bathrobes and down comforters for ultimate relaxation. Minibar treats await for midnight indulgences.
At Meliá Casa Maya Cancún, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Langosta Beach. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other features include a 24-hour fitness center, an outdoor tennis court, and a children's pool. Fellow travelers love the helpful staff and beach location.
All inclusive details
All-inclusive room rates at Meliá Casa Maya Cancún are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
260 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
4 restaurants
3 bars/lounges
Traveling with children
Free water park access
Children's pool
Playground
Babysitting services
Children's games
What to do
On the beach
Tennis
Beach volleyball
Shopping
Pool table
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Scuba diving nearby
Skydiving nearby
Ziplining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool umbrellas
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Communal living room
24-hour fitness center
2 outdoor pools
Free water park
Spa services
Outdoor pickleball court
Outdoor tennis court
Waterslide
Accessibility
Elevator
Elevator door width (inches): 71
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Pool access ramp on site
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body treatments.
Dining
Merkado - This restaurant specializes in local cuisine. Open daily.
Lobby Bar Boreal - Onsite lobby lounge. Open daily.
Cape Nao - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.
Casa Nostra - This restaurant specializes in Italian cuisine. Open daily.
The Grill - This restaurant serves lunch only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 005-007-000653/2025
Also known as
Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya
Frequently asked questions
Does Meliá Casa Maya Cancún offer free cancellation for a full refund?
Yes, Meliá Casa Maya Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Meliá Casa Maya Cancún?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Meliá Casa Maya Cancún?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Meliá Casa Maya Cancún?
Yes, there's free self parking.
What are the check-in and check-out times at Meliá Casa Maya Cancún?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless check-in and check-out are available.
Is there an onsite casino at Meliá Casa Maya Cancún?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are both nearby.
What is there to do at Meliá Casa Maya Cancún and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a waterslide. Meliá Casa Maya Cancún also has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near Meliá Casa Maya Cancún?
Yes, there are 4 onsite restaurants, featuring local cuisine and ocean views.
What's the area around Meliá Casa Maya Cancún like?
Meliá Casa Maya Cancún is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travelers give top marks for the property's prime location.
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