In the heart of Tulum, Hotel Tzalam Tulum offers a serene escape with lush gardens and attentive service. Stay connected with in-room WiFi and enjoy convenient perks like 24-hour front desk, luggage storage, and valet parking.
Tulum-Boca Paila Km5.5 parcela 1678, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77760
What's nearby
Tulum Beach - 1 min walk - 0.1 km
Ven a la Luz Sculpture - 15 min walk - 1.3 km
Tulum National Park - 6 min drive - 5.4 km
Tulum Mayan Ruins - 16 min drive - 11.4 km
Playa Paraiso - 22 min drive - 7.7 km
Getting around
Tulum Intl. Airport (TQO) - 63 min drive
Restaurants
Rosa Negra Tulum - 11 min walk
Hartwood - 11 min walk
La Taqueria - 6 min walk
Arca - 10 min walk
Wild - 11 min walk
About this property
Hotel Tzalam Tulum
Hotel Tzalam Tulum puts you just a 5-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. Guests will have free perks like WiFi, valet parking, and self parking. Also, Tulum National Park and Gran Cenote are within a short drive.
Languages
English, Spanish
At a glance
DONE
Hotel size
34 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
What to do
On the beach
Beach nearby
Services
24-hour front desk
Luggage storage
Facilities
Garden
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Single sofa bed
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Tzalam Tulum Hotel
Hotel Tzalam Tulum Tulum
Hotel Tzalam Tulum Hotel Tulum
Frequently asked questions
Does Hotel Tzalam Tulum offer free cancellation for a full refund?
Yes, Hotel Tzalam Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Tzalam Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Tzalam Tulum?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Tzalam Tulum?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Tzalam Tulum and nearby?
Hotel Tzalam Tulum has a garden.
What's the area around Hotel Tzalam Tulum like?
Hotel Tzalam Tulum is located near Tulum Beach in Zona Hotelera, a short 20-minute walk from Sian Ka'an Biosphere Reserve and 15 minutes' walk from Ven a la Luz Sculpture.
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Hotel Tzalam Tulum Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
5.4/10
Staff & service
4.0/10
Amenities
3.0/10
Property conditions & facilities
Reviews
8/10 Very good
Jan 16, 2020
Verified traveler
4-night trip
4/10 Fair
Jan 6, 2020
This property is not ready for occupancy as it is still under construction. The property is on the jungle side of the main road in Tulum & WAY back in the jungle. It is a 5 minute walk down a dirt road from the "hotel" to the main road. It is barely lit at night which made for scary walks at night, especially alone. We also had to carry/roll our suitcases down this dirt road upon checking out. The property and rooms also DO NOT have wifi as stated. The shower had no privacy as the windows were clearly visible to the outdoors - I had to shower in my bathing suit every day. No hairdryer in room as well, very dim lighting at night. Overall a very disappointing experience and will be requesting a refund as this property did not offer what was expected.