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Hotel Tulum City

2.5 star property
Hotel in the heart of Tulum

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Photo gallery for Hotel Tulum City

Terrace/patio
Lobby
Interior
Standard Room, 2 Queen Beds | 1 bedroom, desk, iron/ironing board, free WiFi
Property entrance
In the heart of Tulum, Hotel Tulum City offers a warm welcome with in-room WiFi and free self parking. Unwind on the sun-kissed terrace or explore nearby Mayan Ruins.

Reviews

2.0 out of 10

Popular amenities

  • Airport transfer
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Near the beach
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Communal living room
  • Microwave in a common area
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Lockers available

Feel at home (5)

  • Private bathroom
  • Terrace
  • Coffee/tea maker
  • Limited housekeeping
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Air conditioning
Renovated in 2019
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Renovated in 2019
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Renovated in 2019
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
Jul 13 - Jul 14
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About the neighborhood

Map
Av. Tulum, 6, Tulum, QROO, 77760

What's nearby

  • Gran Cenote - 6 min drive - 5.0 km
  • Tulum National Park - 6 min drive - 5.0 km
  • Tulum Mayan Ruins - 8 min drive - 4.6 km
  • Las Palmas Public Beach - 9 min drive - 6.4 km
  • Playa Paraiso - 10 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Cafeto - ‬1 min walk
  • ‪La Guarida - ‬2 min walk
  • ‪Las Hijas de la Tostadas - ‬1 min walk
  • ‪Cetli - ‬2 min walk
  • ‪La Gloria de Don Pepe - ‬2 min walk

About this property

Hotel Tulum City

Hotel Tulum City puts you within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. Free perks include WiFi and self parking. Also, Tulum Beach and Xel-Há Park are within a short drive.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 11 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 4 percent for credit card payments
    • The front desk is open daily from 9:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Shared microwave

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Terrace
  • Communal living room
  • Lockers available
  • Traditional architecture
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Weekly housekeeping
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash Breakage deposit: USD 30 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of USD 30 (subject to availability)
  • Credit card charges are subject to an extra charge of 4 percent

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum
HELP_OUTLINE

Frequently asked questions

Does Hotel Tulum City offer free cancellation for a full refund?

Yes, Hotel Tulum City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Tulum City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Tulum City?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Tulum City?

Yes, an airport shuttle is available. The charge is USD 140 per vehicle one-way.

What are the check-in and check-out times at Hotel Tulum City?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 30 (subject to availability).

What's the area around Hotel Tulum City like?

Hotel Tulum City is in Tulum City Center, a short 4-minute walk from Dos Aguas Park.

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Hotel Tulum City Reviews

Reviews

2.0

2.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Poor

1-night trip