Escape to Papaya Playa Project, an upscale family-friendly hotel near Tulum Beach. Unwind at the beach bar, indulge in a detox wrap or Swedish massage at the spa, and enjoy continental breakfast with ocean views. With private beach cabanas and two outdoor pools with sun loungers nearby you can soak up some sun or engage in activities like beach volleyball.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
Pool
Bar
Free breakfast
Spa
24/7 front desk
Main amenities (12)
Daily housekeeping
On a private beach
Restaurant and bar/lounge
Full-service spa
2 outdoor pools
Nightclub
Free beach cabanas
Free beach club on site
Beach umbrellas
Beach towels
Beach bar
Room service
For families (6)
Children stay free
In-room childcare (surcharge)
Private bathroom
Garden
Terrace
Daily housekeeping
The current price is $333
$333
$422 total
includes taxes & fees
Sep 12 - Sep 13
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Room, Private Pool (Casita Jungle, Ground Pool)
Room, Private Pool (Casita Jungle, Ground Pool)
Highlights
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, Private Pool, Ocean View (Casita, Rooftop Pool)
Room, Private Pool, Ocean View (Casita, Rooftop Pool)
Highlights
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, Private Pool (Casita Jungle, Rooftop Pool)
Room, Private Pool (Casita Jungle, Rooftop Pool)
Highlights
Individually furnished
Individually decorated
Private pool
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Sleeps 2
1 King Bed
View all photos for Room (Casa Viento)
Room (Casa Viento)
Highlights
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Sleeps 10
4 King Beds and 1 Double Bed
View all photos for Room (Casa Palma)
Room (Casa Palma)
Highlights
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Sleeps 8
4 King Beds
View all photos for Loft, Private Pool, Ocean View
Loft, Private Pool, Ocean View
Highlights
Individually furnished
Individually decorated
Private pool
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Sleeps 2
1 King Bed
View all photos for Room, Ocean View (Casita)
Room, Ocean View (Casita)
Highlights
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room (Casa Coco)
Room (Casa Coco)
Highlights
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Sleeps 10
5 King Beds
View all photos for Room (Casa Arena)
Room (Casa Arena)
Highlights
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Sleeps 8
4 King Beds
View all photos for Room, Private Pool, Ocean View (Casita, Ground Pool)
Room, Private Pool, Ocean View (Casita, Ground Pool)
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
What's nearby
SFER IK - 2 min walk - 0.2 km
Tulum Beach - 18 min walk - 1.5 km
Las Palmas Public Beach - 5 min drive - 3.2 km
Playa Paraiso - 6 min drive - 3.9 km
Tulum Mayan Ruins - 11 min drive - 8.4 km
Getting around
Tulum Intl. Airport (TQO) - 56 min drive
Cancun Intl. Airport (CUN) - 104 min drive
Airport shuttle (surcharge)
Restaurants
Maya Tulum - 17 min walk
Kin Toh - 2 min walk
Papaya Playa Beach Club - 2 min walk
Mateos - 6 min walk
Potheads - 4 min walk
About this property
Papaya Playa Project, Tulum, a Member of Design Hotels
Placing you within a 10-minute walk of Tulum National Park, Papaya Playa Project, Tulum, a Member of Design Hotels offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and facials. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A nightclub, a beach bar, and a terrace are other features.
Languages
English, French, German, Italian, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
87 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Onsite extended parking
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–noon
Restaurant
Bar/lounge
Beach bar
Coffee shop
Room service (late night)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
On a private beach
Free beach club
Beach yoga
Beach volleyball
Evening entertainment
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkeling nearby
Scooter/moped rentals nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Bicycle rentals
Beach towels
Beach umbrellas
Pool loungers
Facilities
Garden
Terrace
2 outdoor pools
Full-service spa
Nightclub
Banquet hall
Outdoor furniture
Accessibility
Accessible airport shuttle
Upper floors accessible by stairs only
1 stairs to reach property
ROOM
Room amenities
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Composting
Recycling
STAR_OUTLINE
Special features
Spa
Spa Papaya Playa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project
Papaya Playa Project A Member of Design Hotels
Papaya Playa Project, Tulum, a Member of Design Hotels Hotel
Papaya Playa Project, Tulum, a Member of Design Hotels Tulum
HELP_OUTLINE
Frequently asked questions
Does Papaya Playa Project, Tulum, a Member of Design Hotels offer free cancellation for a full refund?
Yes, Papaya Playa Project, Tulum, a Member of Design Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Papaya Playa Project, Tulum, a Member of Design Hotels?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Papaya Playa Project, Tulum, a Member of Design Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Papaya Playa Project, Tulum, a Member of Design Hotels?
Yes, there's free self parking.
Is airport shuttle service offered by Papaya Playa Project, Tulum, a Member of Design Hotels?
Yes, an airport shuttle is available. The charge is USD 180 per vehicle one-way.
What are the check-in and check-out times at Papaya Playa Project, Tulum, a Member of Design Hotels?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Papaya Playa Project, Tulum, a Member of Design Hotels and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Papaya Playa Project, Tulum, a Member of Design Hotels also has a nightclub and a private beach, as well as spa services and a garden.
Are there restaurants at or near Papaya Playa Project, Tulum, a Member of Design Hotels?
Yes, there's an onsite restaurant that offers Mexican cuisine.
What's the area around Papaya Playa Project, Tulum, a Member of Design Hotels like?
Papaya Playa Project, Tulum, a Member of Design Hotels is a short 9-minute walk from Tulum National Park and 18 minutes' walk from Tulum Beach.
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Papaya Playa Project, Tulum, a Member of Design Hotels Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Food
Beach
Location
Drinks
View
Restaurant
Shower
Trip
Reviews
10/10 Excellent
May 23, 2025
Everything was good and beautiful in this place i love it
Henry
Henry, 12-night trip
2/10 Terrible
Jun 1, 2025
Too expensive and poor conditions, the spa , the restaurant
Ernesto
Ernesto, 3-night trip
10/10 Excellent
Apr 26, 2025
Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
Josel
Josel, 9-night trip
10/10 Excellent
Aug 12, 2025
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us. It was easy to be able to chat via WhatsApp’s with the front desk for questions and to arrange whatever we needed. The hotel was able to arrange scooter and bike rentals and the hotel is right at the start of the hotel zone so Tulum Road was very accessible.
Our casita was beautiful and clean and well maintained and we loved having our own private pool with ocean views. The party on Saturday was one of our favorite things we got to experience and it was nice having it be so accessible. The restaurant had amazing food and we looked forward to having breakfast every day! The included breakfast had several good options to choose from and the food was always so fresh and delicious.
The only downside was the seaweed season and not being able to thoroughly enjoy the beach, which was happening at most hotels and areas along the hotel zone and you could tell the hotel still tried to make the most of it not being as appealing. We definitely want to come back to Papaya during the busier season when the water is clear and we can thoroughly enjoy the beach club amenities. Overall was a great stay and enjoyable experience, would definitely recommend this hotel to make your time in Tulum unforgettable.
Keisha
Keisha, 6-night trip
10/10 Excellent
Oct 16, 2024
Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
Alexandra
Alexandra, 2-night trip
10/10 Excellent
Dec 4, 2024
Best stay at papaya playa
Krutarth
Krutarth, 3-night trip
10/10 Excellent
Sep 25, 2024
Lovely resort great staff and amenities!
Jodey
Jodey, 4-night trip
10/10 Excellent
Jul 21, 2024
Perfect stay, amazing staff and hospitality
Tiki
Tiki, 1-night trip
10/10 Excellent
Nov 19, 2024
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Anna
Anna, 2-night trip
10/10 Excellent
Mar 30, 2024
I would definitely stay again
Roberta
Roberta, 1-night trip
8/10 Good
Mar 5, 2024
Great for couples and the staff are nice.
Shammi
Shammi, 4-night trip
10/10 Excellent
Apr 16, 2023
Amazing hotel .
Lydia
Lydia, 2-night trip
10/10 Excellent
Aug 6, 2024
Awesome hotel papaya playa !
Loved the hotel. Amazing experience !! Will definifely return
Keila
Keila, 1-night trip
6/10 Okay
Jul 7, 2024
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Dora A
Dora A, 4-night trip
10/10 Excellent
May 15, 2024
When you think of paradise, think of this place
Zvikomborero
Zvikomborero, 4-night trip
8/10 Good
Aug 16, 2024
Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
Johnny
Johnny, 5-night trip
8/10 Good
Jul 19, 2024
Excellent project have a good time
jose
jose, 3-night trip
8/10 Good
Jul 3, 2024
We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
Kevin
Kevin, 2-night trip
8/10 Good
Jan 16, 2023
Amazing eco hotel!
Yehor
6/10 Okay
May 10, 2024
Beautiful place, totally felt safe, dinning wasn't what I expected, a/c never worked properly since arrival, attentive and kind staff, breakfast was simple.
Griselda
Griselda, 2-night trip
8/10 Good
Sep 3, 2024
Facility is a bit old
Koichi
Koichi, 2-night trip
8/10 Good
Mar 3, 2024
beautiful place, very nice vibe.
i had breakfast included ,Buffey was only for weakens, other days menu was very limited.
Miranda
Miranda, 6-night trip
10/10 Excellent
Nov 9, 2022
Everyone was so nice
Ian
10/10 Excellent
Sep 5, 2022
superb all round
james
james, 2-night trip
8/10 Good
Mar 1, 2024
Nice Hotel with expensive drinks
Hotel is nice. Had a few issues waiting for room to be ready and also having to wait for 3 hours due to issues with the safe. Food was good. Drinks were expensive.