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Collection O Faisano Boutique Luxury Hotel, Tulum Beach

4.0 star property
Central Tulum hotel with 2 outdoor pools, connected to a shopping center

Choose dates to view prices

Escape to Faisano Nomadas in Zama and enjoy a warm welcome with local cuisine for breakfast, refreshing drinks at the poolside bar, or relaxation time by the spa tub. The outdoor pool beckons you to soak up some sun while lounging on comfortable sun beds. With free WiFi, multilingual staff is always ready to help.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Hot tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Shopping center shuttle

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Minibar
The current price is $32
$43 total
includes taxes & fees
Apr 7 - Apr 8

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Suite room

Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board

Deluxe Suite room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Superior | Premium bedding, minibar, desk, iron/ironing board

Superior

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe with Jacuzzi

Deluxe with Jacuzzi | Premium bedding, minibar, desk, iron/ironing board

Deluxe with Jacuzzi

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

Standard Two Beds | Premium bedding, minibar, desk, iron/ironing board

Standard Two Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two beds

Premium bedding, minibar, desk, iron/ironing board

Deluxe Two beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium

Premium bedding, minibar, desk, iron/ironing board

Suite Premium

  • 430 sq m
  • Sleeps 2

View all photos for Suite Luxury

Premium bedding, minibar, desk, iron/ironing board

Suite Luxury

  • 225 sq m
  • Sleeps 2

View all photos for Suite Luxury

Premium bedding, minibar, desk, iron/ironing board

Suite Luxury

  • 225 sq m
  • Sleeps 4

View all photos for Suite Luxury

Premium bedding, minibar, desk, iron/ironing board

Suite Luxury

  • 300 sq m
  • Sleeps 2

View all photos for Room Standard

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Room Standard

  • 260 sq m
  • Sleeps 4

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8.6 out of 10, Excellent, 355 reviews
The price is $67
$107 total
includes taxes & fees
Apr 16 - Apr 17
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About the neighborhood

Map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 19 min walk - 1.7 km
  • Jaguar Park - 2 min drive - 1.4 km
  • Hunab Lifestyle Center - 2 min drive - 1.8 km
  • Holistika Art Walk - 4 min drive - 2.5 km
  • Hospital de Tulum - 5 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Cancun Intl. Airport (CUN) - 99 min drive
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Delicia - ‬3 min drive
  • ‪Jasmine - ‬18 min walk
  • ‪Olio - ‬3 min drive
  • ‪Nimeño Bakery - ‬7 min walk

About this property

Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Collection O Faisano Boutique Luxury Hotel, Tulum Beach features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a poolside bar, and a hot tub.

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Ferry terminal shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Concerts/live shows
  • Winery release events
  • Cooking classes
  • Beach nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 2 outdoor pools
  • Bicycle parking
  • Spa services
  • Hot tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Local artist showcase
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels
  • First-run movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Shopping center shuttle service is offered for an extra charge
  • Hosted evening meal costs USD 30

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Frequently asked questions

Does Collection O Faisano Boutique Luxury Hotel, Tulum Beach offer free cancellation for a full refund?

Yes, Collection O Faisano Boutique Luxury Hotel, Tulum Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Yes, there are 2 outdoor pools.

Are pets allowed at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Collection O Faisano Boutique Luxury Hotel, Tulum Beach and nearby?

Collection O Faisano Boutique Luxury Hotel, Tulum Beach has 2 outdoor pools and a hot tub.

Are there restaurants at or near Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Yes, there's an onsite restaurant.

What's the area around Collection O Faisano Boutique Luxury Hotel, Tulum Beach like?

Collection O Faisano Boutique Luxury Hotel, Tulum Beach puts you in Zama, in the heart of Tulum. Popular attractions include Tulum Mayan Ruins, which is 8 minutes away by car.

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Reviews

Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

What guests liked

  • The pool was relaxing, clean, and a wonderful view, with some rooms even having a private pool. (7 reviews)
  • Breakfast was delicious and a highlight of the stay. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Very nice rooms, clean and staff friendly
Christianne, 1-night trip
Verified

10/10 Exceptional

We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Tyler, 1-night trip
Verified

10/10 Exceptional

I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Karim, 1-night trip
Verified

10/10 Exceptional

Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Elodie, 1-night trip
Verified

10/10 Exceptional

We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Branine, 1-night trip
Verified

6/10 Good

its a ok property , but they could do wonder with it
GANDHARV, 4-night trip
Verified

10/10 Exceptional

A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Wee, 1-night trip
Verified

10/10 Exceptional

We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Pratiksha, 1-night trip
Verified

10/10 Exceptional

Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Evan, 1-night trip
Verified

10/10 Exceptional

Staff was great, very helpful. Beautiful outside space and pool
alexandra, 1-night trip
Verified

10/10 Exceptional

Staff is incredibly helpful, nice hotel especially given the price, with amazing breakfast. In a newer area which is much closer to beach. Will definitely be returning.
Scott, 3-night trip
Verified

4/10 Fair

Website description very inaccurate: no snacks/ drinks or food available in the property. Not even coffee. No breakfast, and definitely not walking distance from the beach. Hot tub works only from 3pm to 5pm. Very poor internet connection through wifi. Very disappointing!
Teresa, 1-night trip
Verified

8/10 Very good

Property was beautiful, peaceful, clean, and the staff was friendly. My only complaint would be a discrepancy between what is displayed on Hotels.com and what the hotel stated about free breakfast. Could be an error on hotels.com, or the hotel not honoring what was advertising, but it's hard to know for sure. Either way, it should be more clear. I'd like to give more than 4 stars, but less than 5; however, that option is not available.
Jaime, 1-night trip
Verified

4/10 Fair

Limited options
Shakiem, 4-night trip
Verified

10/10 Exceptional

I had a small private pool in my room which was great
Sharon, 1-night trip
Verified

10/10 Exceptional

Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Nelson, 4-night trip
Verified

10/10 Exceptional

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
3-night trip
Verified

10/10 Exceptional

Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend.
Jasmine, 2-night trip
Verified

10/10 Exceptional

We came as a group and had a really nice stay. Everything was clean and nice environment. It’s very cheap and safe. The staff were very kind and friendly, even the people that stayed there. I would 100% book here again for a trip back to tulum. The view waking up to the pool was wonderful. Couldn’t recommend this place enough!! I have never left a review but this place was really nice
Hermela Matios, 6-night trip
Verified

8/10 Very good

Overall ok hotel. Will not recommend to families with small children.
Mohammad, 1-night trip
Verified

8/10 Very good

The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum.
Sharon, 4-night trip
Verified

10/10 Exceptional

Awesome place to stay, very classy and awesome place. I have extended my stay as this place is geeat.
Verified

10/10 Exceptional

Very nice and clean.
ROSA, 7-night trip
Verified

10/10 Exceptional

Really nice contemporary warm spa with spectacular pool!
Edward, 1-night trip
Verified

6/10 Good

The main pool was well maintained and enjoyable and our room was nice, however there seemed to be a number of maintenance issues throughout the hotel. The rooftop pool was not well maintained and we opted not to swim in it, there was no food or drink service (as advertised), and there were intermittent smells from the plumbing. The staff were not very friendly and information was not proactively shared (for example about beach towels, parking, etc.). We arrived 30 minutes early for our reservation and the expectation seemed to be that we would leave and return, with no offer to wait in the lobby, etc. We'd had a full day of travel and opted to simply wait, so after 5 minutes they decided they would check us in -- this gave the impression that they were simply being inflexible because rooms were obviously available. When we checked out, they sent someone to verify that we hadn't taken anything from the room before checking us out. The neighbourhood is under construction, it has an awkward layout, and it feels soulless. It's purpose- built for the huge influx of tourists/ex-pats therefore you can find everything you need, but it's very expensive and has a sterile atmosphere.
Liane, 3-night trip