Hotels in Zama

"Copal was a very nice place to stay. I would definitely stay again, only next time I will request a suite on the other side of the property as there was a bar across the street that fancies itself a club. The music was quite loud, which made sleep elusive for me. "

"Amazing scenery, very up kept amazing staff. "

"Staff were friendly had a great jungle like experience "

"Great and helpful staff! Enjoyed the pool a lot at the sunset "

"Overall, the stay was okay, but I expected more for a boutique 4-star hotel. Breakfast was included, but honestly, it could be much better. The coffee tasted very weak, almost like water. Sometimes the fruit was sliced extremely thin, to the point it was almost transparent. When I mentioned this to the staff, nothing was changed and my plate was not replaced. On one occasion, there was also a chipped plate, and when I pointed it out to the waiter, there was no reaction. There were also hygiene concerns — at times the chef would cut onions and then fruit, which affected the taste of the fruit. Another issue was that one of the staff members started cleaning around 10:30, even though breakfast is served until 11:00. The cleaning products had a very strong chemical smell, and one day it even caused an allergic reaction for me. Additionally, there was an issue with ants — I noticed a large number of ants coming from the wall in one of the corners of the room, which was quite unpleasant. On the positive side, the front desk staff were very kind and helpful — they really made the stay better. The room was always clean and well maintained. However, for a 7-night stay, only two coffee capsules were provided in the room, which also feels below the standard expected from a 4-star hotel. Overall, the hotel has potential, but more attention should be given to service quality, especially the breakfast staff and kitchen practices. I hope the hotel can improve these areas in the future."

"Really unique and cool hotel in a nice, safe area. The staff was great and very helpful. The pool was a little underwhelming, but they did the best they could with the space they have. Lots of restaurants and shops within walking distance."

"Bien en general pero muy mal referida la ubicación, no está actualizado el teléfono nadie contesta y sufrimos para encontrar el hotel "

"Perfect location - not far by bike or cab to the beaches. Lots of sargassum on the beach when we went so we’re happy not to be staying by it. Close to town. Very safe area. Staff are friendly, rooms are clean and big. Pool is great fun. Breakfast each day (included for us) was excellent. Would stay here again for sure. Cabs cost about $20/$25USD to beach or town but you ride a bike (free) or walk. "

"Everyone and everything was wonderful. My only gripe is that the maintenance man walked in unannounced and that was very concerning for a group of women. I did complain to the owner about it. "