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Aparthotel

Xambé

4.0 star property
Aparthotel with outdoor pool, near Playa Paraiso

Choose dates to view prices

Near Tulum Beach, Xambé offers a tranquil retreat with an outdoor pool and in-room WiFi. Take advantage of laundry facilities, free self parking, and a 24-hour front desk while enjoying the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry facilities
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (11)

  • 28 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
  • Bike rental

Feel at home (6)

  • Connecting/adjoining rooms available
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
The current price is $48
$61 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Apartment

  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Apartment

  • Garden view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Premium bedding, desk, blackout drapes, iron/ironing board

Grand Apartment

  • Garden view
  • 210 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Grand Suite

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Suite

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, desk, blackout drapes, iron/ironing board

Grand Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Naala Tulum
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  • Pool
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9.0 out of 10, Wonderful, 710 reviews
The price is $41
$56 total
includes taxes & fees
May 24 - May 25
Naala Tulum
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About the neighborhood

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765

What's nearby

  • Jaguar Park - 3 min drive - 1.8 km
  • Hunab Lifestyle Center - 4 min drive - 2.2 km
  • Dos Aguas Park - 5 min drive - 2.2 km
  • Hospital de Tulum - 5 min drive - 2.5 km
  • Tulum Mayan Ruins - 14 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Coco Cafe - ‬12 min walk
  • ‪Nimeño Bakery - ‬10 min walk
  • ‪Jasmine - ‬13 min walk
  • ‪Panza Tulum - ‬19 min walk
  • ‪La Baguette - ‬3 min drive

About this property

Xambé

  • When you stay at Xambé , you'll be within a 10-minute drive of Tulum National Park and Tulum Beach. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Apartments offer up nice touches like premium bedding, rainfall showerheads, and bathrobes. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 28 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:30 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Check-out instructions

    • The host requires you complete the following before checking out:
    • Turn off the lights
PETS

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Toilet paper
  • Free toiletries
  • Bathrobes
  • Towels provided
  • Shampoo
  • Soap

Entertainment

  • 55-inch Smart TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1000 per accommodation per stay
  • 2 total pets
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: MXN 1000 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Window screens
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Mosquito nets
  • 24-hour front desk
  • Mobile key entry

Things to do

  • Bicycle tour information
  • Bicycle rentals on site
  • Scooter/moped rentals on site
  • Ecotours nearby
  • Cave exploring nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 28 rooms
  • Connecting/adjoining rooms avaliable

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of MXN 500 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express

Mobile payment options include: Google Pay, Apple Pay and Huawei Pay.

Also known as

Shambé

Xambé Tulum

Xambé Aparthotel

Xambé Aparthotel Tulum

Frequently asked questions

Is there a pool at Xambé ?

Yes, there's an outdoor pool.

Are pets allowed at Xambé ?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Xambé ?

Yes, there's free self parking.

What are the check-in and check-out times at Xambé ?

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Xambé and nearby?

Xambé has an outdoor pool.

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Reviews

Xambé Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was extremely nice and the pool in the grand suite was also a highlight of the stay. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Rooftop pool
Service staff
Building
Beach

Reviews

Verified

10/10 Exceptional

Beautiful property, incredible rooms for the price we paid. Front desk staff did not speak English but the concierge on WhatsApp did and was very responsive and helpful. The area around the hotel is clearly still developing but felt safe and easy to navigate. It’s halfway between the main Tulum town and the beach bars. Would come back for sure!
David, 3-night trip
Verified

10/10 Exceptional

Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet. Lovely rooftop pool . We'll be coming back!
Julie, 9-night trip
Verified

10/10 Exceptional

Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Eric, 5-night trip
Verified

10/10 Exceptional

Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Jennifer, 9-night trip
Verified

10/10 Exceptional

Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Fan, 1-night trip
Verified

10/10 Exceptional

People from reception helped me to find good places with local food 😋
Cindy, 3-night trip
Verified

10/10 Exceptional

We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
djeneba, 1-night trip
Verified

10/10 Exceptional

Loved the rooftop pool. Only thing was the shower and wasn’t that great
Jason, 5-night trip
Verified

10/10 Exceptional

The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Nahje, 4-night trip
Verified

10/10 Exceptional

Beautiful modern room.
Andrew, 1-night trip
Verified

10/10 Exceptional

Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Donald, 10-night trip
Verified

10/10 Exceptional

If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
George, 1-night trip
Verified

6/10 Good

Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Toby, 3-night trip
Verified

10/10 Exceptional

Amazing, Beautiful, Excellent

This hotel, with its staff and beautiful rooms and rooftop pool made our vacation super duper good! Every single member of the staff was kind and helpful, huge thanks to Pricilla and Rafa for making us feel so welcomed! The room was very clean, spacious and exactly as in pictures. The hotel area is quiet and situated in great location. Downtown is 5-10 minutes away and the hotel zone with beautiful beaches 15 minutes away. Close to everything but still far enough to get your mind relaxed 🏝 10/10
Seilan, 4-night trip
Verified

10/10 Exceptional

This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
Verified

6/10 Good

Mixed Experience at Xambe Hotel

The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
Omri, 3-night trip
Verified

8/10 Very good

Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Tracy, 7-night trip
Verified

8/10 Very good

Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Sayeeda, 6-night trip
Verified

10/10 Exceptional

We stayed in the top floor in the “Superior Suite” and it was a dream! It was absolutely beautiful and the view of the untouched jungle behind us was everything! The bed was giant, I think larger than a standard King bed and was the most comfortable bed and pillow I’ve ever slept in. Blackout curtains in the bedroom worked wonderfully. The rooftop public pool was also extremely nice. The staff at the front desk were friendly and welcoming and quick to assist when we needed a hand. The Aldea Zama area of Tulum seemed to be the most developed as far as paved roads go. We were pleasantly surprised after staying in the Veleta area first where everything is dirt roads and potholes currently (early 2025). We already want to return to Xambé. I just hope the price doesn’t skyrocket after all these amazing reviews haha! I have nothing negative to say. We stayed in 4 different places and Xambé was our absolute favourite! We want to return with friends next time! I left my heart at Xambé Tulum ❤️
J., 3-night trip
Verified

8/10 Very good

The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
ERICK, 2-night trip
Verified

10/10 Exceptional

Well maintained apartments
Prashant, 3-night trip
Verified

2/10 Poor

This place is genuinely awful. Save your money and never come here
Bashar, 3-night trip
Verified

10/10 Exceptional

BEST STAY OF MY LIFEE. NOT ONE ISSUE. Romina was the absolute sweetest angel. She made our trip so swift and accommodating. We would stay here again 100000000x more it’s just based on your preference of how close to the beach you want to be
Isabella, 5-night trip
Verified

10/10 Exceptional

Everything
Shruti, 3-night trip
Verified

10/10 Exceptional

Very beautiful place to stay
Nicholas, 3-night trip