Surrounded by lush greenery, Casa Wahh offers a serene retreat near Tulum Mayan Ruins. Enjoy WiFi access in your room and take advantage of the nearby outdoor pool. The helpful staff is always ready to assist you with bike rentals or concierge services.
At Casa Wahh, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.
At a glance
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Property size
9 apartments
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools
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Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool access
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free uncovered self parking on site
Kitchen
Refrigerator (full size)
Microwave
Oven
Toaster
Coffee grinder
Cookware/dishes/utensils
Blender
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Hair dryer
Free toiletries
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
45-inch flat-screen TV with digital service
Outdoor areas
Furnished patio
Terrace
Yard
Garden
Outdoor furniture
Laundry
Washer/dryer
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
3 stairs to reach property
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Safe
Iron/ironing board
In-room massages
Free bottled water
Mosquito nets
Things to do
Outdoor pool access nearby
Bicycle rentals on site
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
General
9 rooms
Individually decorated
Individually furnished
Access via exterior corridors
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
This property accepts cash.
Cashless transactions are available.
Property Registration Number HARI560118EY1
Also known as
Casa Wahh Tulum
Casa Wahh Aparthotel
Casa Wahh Aparthotel Tulum
Frequently asked questions
Does Casa Wahh offer free cancellation for a full refund?
Yes, Casa Wahh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Wahh?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Wahh?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Wahh?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Casa Wahh and nearby?
Casa Wahh has a garden and access to a nearby outdoor pool.
Does Casa Wahh have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a blender, a coffee maker, and a toaster.
Does Casa Wahh have any outdoor private spaces?
Yes, each apartment features a furnished patio and a yard.
What's the area around Casa Wahh like?
Casa Wahh is a short 7-minute walk from Jaguar Park and 9 minutes' walk from Hunab Lifestyle Center.
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Reviews
Casa Wahh Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.8
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The private pool was a refreshing oasis and a perfect spot for relaxation. (7 reviews)
The spa facilities were remarkable, offering relaxing massages and a serene atmosphere. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Apartment
Restaurant
Beach
Private pool
Service staff
Spa
Kitchen
Taxi
Family friendly
Trip
Reviews
Verified
8/10 Very good
Jan 5, 2025
Would stay again. Great apartments in a safe area for those that are going to stay a while.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Aug 26, 2023
I loved the property, the cleanliness, hospitality. Great places for large parties. Modern design and esthetics.
Gilberto
Gilberto, 3-night trip
Verified
10/10 Exceptional
Mar 11, 2024
A great retreat away from the noise
This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 29, 2025
The stay was amazing. The only thing is just the exterior at night it’s pretty dark, but nonetheless it’s very quiet and peaceful. It’s very relaxing to stay there the communication it’s good with the host. Overall a good experience except for the cabs they can be pretty hostile if you get your own cab like (Eiby or Indrive) but the Taxis in Tulum are very aggressive and they just want to take the most money they can. I would just say be careful on that part.
Leslie
Leslie, 3-night trip
Verified
10/10 Exceptional
Sep 5, 2023
Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
GINA
GINA, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2023
This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
Pablo
Pablo, 3-night trip
Verified
8/10 Very good
Jun 1, 2024
Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool.
The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Tashiana
Tashiana, 3-night trip
Verified
8/10 Very good
Aug 28, 2023
great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
Whitney
Whitney, 4-night trip
Verified
8/10 Very good
Jan 11, 2025
We stayed here during the holidays. The property is beautiful, but the management was not very responsive. Unfortunately, we ran out of water for a day and did not receive a response until 14 hours later. Additionally, we noticed that people do not respect the designated quiet hours, so if you’re looking for a calm and peaceful stay, this might not be the ideal place. On a positive note, the house is well-equipped with all the necessary amenities, cleaning services were available, and the place was always kept very clean.
Stephanie
Stephanie, 6-night trip
Verified
10/10 Exceptional
May 19, 2024
We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Kenneth
Kenneth, 5-night trip
Verified
10/10 Exceptional
Aug 22, 2023
The most Honest Review
Casa Wahh was insanely beautiful. It is in this luxury complex of apartments in Tulum. Casa Wahh is about a 20-minute taxi ride to the center of Tulum where all the restaurants and resorts are which can be a bit annoying because all of the taxi drivers are scammers in Tulum. If you plan on staying here, I suggest renting a car. The host Anel is the absolute best, she will do anything in her power to make your stay a pleasant one. We reached out to her with any questions or concerns, and she answered all of them in a timely manner. Take into consideration that these are apartments and not an adult only resort and there may be children or dogs on the premises. She has no control over that. We didn't get a chance to visit the spa but we did book a massage and clay mask in our room which was a 10/10. There is a restaurant called TUUCh on the premises which was great. Overall, I enjoyed my stay here, it made my stay in Tulum pleasant.
Jonathan
Jonathan, 4-night trip
Verified
4/10 Fair
Jul 1, 2024
Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response:
“ Hello
I am sorry
Wr semt you all the info to the app
I have the proves
So please check well your messages.”
They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care.
I’m glad we are just staying here for one night on our way to Xcaret.
Ludwign
Ludwign, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2025
I enjoyed staying at casa wah
Maria R
Maria R, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2024
Amazing property and host!
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Everything is beautiful! Clean and spacious. We will totally stay here again.
Laura
Laura, 7-night trip
Verified
10/10 Exceptional
Sep 21, 2022
Excellent property, great safe community, not far from the beach and center of Tulum.
Roderich
Roderich, 4-night trip
Verified
10/10 Exceptional
Jun 26, 2023
Beautiful Place love love the atmosphere
My family love love the place
Yanaisy
Yanaisy, 6-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Beautiful quiet place to relax
Jenny
Jenny, 5-night trip
Verified
10/10 Exceptional
Apr 3, 2024
Nice y quiet
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Aug 8, 2022
Amazing atmosphere and architectural designs
Oscar
Oscar, 5-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Apartment was great, rooms were spacious, everything was working, secured apartment building with gate security. A car is ideal as its not walking distance to the main road but there are some shops right outside of the complex like 7/11
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2022
Amazing place. Feels like a Spa. Gorgeous decoration.
Natani
Verified
10/10 Exceptional
Jul 30, 2023
This property is beautiful and the staff is outstanding. The only thing that would have improved our stay is if the pool was closer and not attached to the restaurant.
Maria Elena
Maria Elena, 4-night trip
Verified
10/10 Exceptional
Jul 22, 2023
We loved Casa Wahh. It was perfect for our family. The only thing that would have made it slightly better is towel hooks. Perfect place!
Kimberly
Kimberly, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2023
The place was amazing. Only about a 20-minute walk from Tulum Central if you like to walk. We spent five nights there, and our host, Anel, was immaculate. She helped us with everything we needed to make our trip a success.