Hotels in Zama

"This is a really nice hotel. Glad I wasn’t deterred by the negative reviews. The hotel is secure, there is security on the premises and cameras all around. I felt safe. The staff were very helpful and friendly, even got a baby lizard out of our room lol. It’s close to everything, no more than 10-15 minutes away. Taxis are high, we used ride shares but they are not welcomed by the taxi drivers so be aware of pick up locations. The place is so serene, really quiet and relaxing. The restaurant on site has really good breakfast. The power did go out on our last day for a few hours which is common in Tulum fyi. We just enjoyed nature and the pool during that time, plus the common areas like the lobby and restaurant has backup generators and were still operating as normal. Will stay here again. "

"I had a quick but comfortable stay. They were kind and comfortable stay. The property is nice, but I’m a bit of disrepair. The pool was disappointing. It’s not really a pool and had no sun beds or actual sunlight over the “pool”."

"We experienced a power/water outage and did not get any helpful assistance. This ruined our plans as it was our only day in Tulum and we were unable to shower or charge our devices. We understand some things are out of the control of the property but there was no helpful solution offered and instead the entire day was ruined."

"Yes wonderful "

"We had a lovely stay at this hotel. The room was super cozy, clean, and perfect for a romantic staycation. The staff made us feel very welcome."

"My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)"

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"Beauty Hotel with top amenities. The breakfast selection was delicious and fresh everyday. The room were gracefully decorated. I would absolutely recommend The Moxy ! 10/10"

"This is our third time staying at the Kiki. We keep returning because of how consistently well kept, clean, and organized this apartment is. The communication with Oliver is outstanding. He always meets our expectation, and travelling as a family, sometimes we have a lot requests. The pool was necessary because of the seaweed at the beaches! We look forward to returning. "