Exeter is known for its theaters and bars, and entices visitors with popular attractions including Exeter Phoenix Centre and Royal Albert Museum and Art Gallery.
Paignton is known for its beaches and coffeehouses, and entices visitors with popular attractions including Dartmouth Steam Railway and Paignton Beach.
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort
4/10 Poor
"The room itself was dated and the window a health hazard very bad the bathroom had mold and silicon arlund shower and very small to small for me and door screen came of curtaians hanging and dirty then we went to have tea at alberts bar and was very dissapointed the lady that served us did not even work there she was handed a badge from the girl who did work there she got order wrong and thought it was funny when we mentioned it afyer asking 4 times the order was wrong then she left after eating her dinner with the chef so we were not impressed the same as the pool having scafold over it and jucussi not working and we were not told about the additional parking at £10 a day the beer was not good as glasses were not clean and as a result me and my son were ill for 7days will not be returning"
"Hotel is very nice and the staff helpful and friendly. It’s looking a little tired and could do with a make over in places. The quality of the food is excellent and tasty."
"I had a very pleasant stay at this hotel. The room was spotless, spacious, and well-maintained, with comfortable bedding that ensured a great night’s sleep. The décor was modern and inviting, and all amenities were in excellent working order.
The bathroom was clean and stocked with quality toiletries, and housekeeping did an excellent job throughout my stay. I particularly appreciated the quiet atmosphere, which made it easy to relax after a busy day.
The staff were friendly, professional, and always willing to help with any requests. The hotel’s location was also convenient, with easy access to local attractions, restaurants, and transportation.
Overall, I was very impressed with the quality of the room and the level of service provided. I would happily stay here again and would recommend this hotel to anyone looking for a comfortable and enjoyable experience."
"Lovely family friendly hotel. Only down sides upon arrival we were asked to pay a deposit per night for potential damages even though we had fully paid in advance of our stay. This wasn't mentioned when booking and we were told we couldn't check in until we made the payment. Hotel was noisy at night as we were on the second floor and had people above us, below us and all around. The fire doors in the corridors slam constantly through the night with people returning to their rooms at all hours. We had an adjoining door in our room which just had a bolt on it which went into someone else's hotel room which worried me when travelling alone with a young child and wasn't mentioned upon booking. We had noisy people in the next room with young children who kept trying to open the adjoining door. Unfortunately the indoor pool , changing rooms and spa facilities were unavailable during our stay due to refurbishment. They do not have enough sun loungers around the pool and people fill the ones available with towels to save them hours before they swim. breakfast was great with a good choice of pastries, cereal, fruit and hot food. My daughter loved the outdoor pool. The staff were all friendly and helpful. We loved it is a dog friendly hotel. In a great location right by the beach and a lovely park. We enjoyed the walk down the pier, shops and restaurants. There's a lovely library area in the hotel and we also had a safe inside the wardrobe in our room. We would stay again."
"Hotel is situated on tbe Exmouth seafront.
We arrived early but were able to park up although the parking area is very unstable. On checking in the guy on reception was helpful and friendly. The room was clean and spacious and the bathroom had a corner spa bath which was lovely.
It's about 10-15 minutes walk to the town centre where there are plenty of pubs, cafes and restaurants."
"We could not stay at This property . It was poor condition and the room we booked was not provided. It was hot , no ac and not even a fan was provided . The bed was shocking , The outdoor pool was closed and overgrown and mouldy . My wife has poor knees and could not have used the shower over bath. This hotel is a 2-3 star . We had staff revving motorcycles under our window and talked loudly."