Yucatán Hotels

Until now, I had not written a review of a hotel, and felt this time was important to do. Cleanliness is very important to me and my husband, and our room was immaculate. The owner was extremely kind, and went out of his way to help. We had made reservations at the last minute, after having a negative experience with a vacation rental. It was such a relief, walking into Hotel Seranata, and be greeted with such positive energy.

Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya

This place is like stepping back in time, but with all the updated facilities and services. It truly is beautiful. We will definity go back.

Stayed here on honeymoon. Rented a car and explored the Yucatan using the Hacienda as a base. Wonderful property, the casitas maya are excellent, and the food at the restaurant (especially breakfast) is the best of what the region has to offer. The staff are discrete, almost entirely out of site but quickly in the room to clean up once you leave for dinner, etc. Great place.

We have traveled extensively; this place was one of the most incredible in all our travels. The attention to detail was impeccable, and the staff was kind, helpful, and friendly. We will be back and have recommended this place to many others.

We lost hot water for one night, but they fixed right away! Very friendly and helpful staff.

El personal del hotel es muy hospitalario. Después del check-out guardaron mi equipaje por varias horas facilitando mi estancia en Valladolid. El precio muy accesible.

Favorite place in the world

Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with...

We loved Merida and Luz en Yucantan hotel. Our party of four utilized three different rooms over four nights. The room La Puesta del Sol room was noisy at night due to music from the park a block away even on week nights. Both La Perla and La Sombra rooms faced the pool and were quiet at night. The former had a large patio in front with table and chairs. All beds were comfortable, showers had hot water and the breakfasts were delectable. We were served coffee, a small pastry, juice, a bowl of...

The staff was courteous and helpful. The rooms were clean and the food was amazing.

Great staff

Thoroughly enjoyed our stay here. The rooms are great, the public areas are airy and spacious and covered in lush greenery. The restaurant was good too - I especially enjoyed the flank steak. At the weekend this is a perfect spot - the Mexican Nights musical program takes place right outside the hotel so you have a ringside seat. Then on Sundays you can stroll the Paseo Montejo just up the road - it is closed for traffic on Sunday morning so families are out on their bikes. There is great...

We had to leave our Airbnb early due to excessive noise and ended up here. This place is sooo quiet. The room: layout was spacious and well thought out with a comfy bed. There were some complaints in the reviews of the shower not getting hot. We initially thought we had that problem too but after at least 2 minutes of letting the water run it turned hot. My suggestion, leave the handle right in the middle of hot and cold and let it run. That may help. The rooftop swimming pool/Fitness...

Big and affordable apartment, excellent and friendly staff who are eager to serve you. Very convenient location with plenty of parking space.