At the Grand Palladium White Sand Resort & Spa All Inclusive, near Akumal Beach, enjoy a private beach with sun loungers and beach massages. Indulge in a free breakfast buffet, savor Mexican cuisine at one of 5 restaurants or unwind with Pilates classes at the gym. Helpful staff are also on hand to make your stay extra special.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Free breakfast
24/7 front desk
Main amenities (12)
Daily housekeeping
On a private beach
5 restaurants and 6 bars/lounges
2 swim-up bars
Full-service spa
5 outdoor pools
Free children's club
Fitness center
Sauna
Steam room
Beach umbrellas
Beach sun loungers
Feel at home (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom
Room options
Available filters for rooms
Showing 41 of 41 rooms
View all photos for Junior Suite Single use Garden View
Junior Suite Single use Garden View
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
53 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
View all photos for Junior Suite, Beachside
Junior Suite, Beachside
7.67.6 out of 10
Good
17 reviews
(17 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
53 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Beachside
Suite, Beachside
Highlights
Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Romance Bungalow by the lake
Romance Bungalow by the lake
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Furnished balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Ceiling fan
Separate bedroom
Blackout drapes/curtains
69 sq m
Lake view
Sleeps 2
1 King Bed
Junior Suite Poolside
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite Garden View
Junior Suite Garden View
8.08.0 out of 10
Very good
32 reviews
(32 reviews)
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
53 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for Suite Garden View
Suite Garden View
Highlights
Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Sofa bed - double
Ceiling fan
68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Romance Villa Suite Poolside
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Ceiling fan
Separate bedroom
Blackout drapes/curtains
53 sq m
Sleeps 2
1 King Bed
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 2
1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 2
1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 3
2 King Beds
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 King Beds
View all photos for Bungalow Superior with Pool View
Bungalow Superior with Pool View
Sleeps 2
1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 2
1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 Double Beds
View all photos for Suite Superior
Suite Superior
Sleeps 3
1 Twin Sofa Bed and 1 King Bed
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 4
2 King Beds
View all photos for Suite Deluxe with View
Suite Deluxe with View
Sleeps 1
1 King Bed and 1 Twin Sofa Bed
View all photos for Suite Junior
Suite Junior
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 Double Beds
View all photos for Suite Junior
Suite Junior
Sleeps 3
2 King Beds
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 3
2 King Beds
View all photos for Suite Superior
Suite Superior
Sleeps 2
1 Twin Sofa Bed and 1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 King Beds
View all photos for Suite Superior
Suite Superior
Sleeps 4
1 King Bed and 2 Twin Sofa Beds
View all photos for Suite Junior
Suite Junior
Sleeps 1
1 Twin Bed
View all photos for Suite Superior
Suite Superior
Sleeps 3
1 Twin Sofa Bed and 1 King Bed
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 3
2 King Beds
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 4
2 King Beds
View all photos for Suite Superior
Suite Superior
Sleeps 4
2 Twin Sofa Beds and 1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Suite Junior with View
Suite Junior with View
Sleeps 1
1 Twin Sofa Bed and 2 Double Beds OR 1 Twin Sofa Bed and 1 King Bed
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
What's nearby
Akumal Beach - 6 min drive - 7.1 km
Cenote Azul - 6 min drive - 8.1 km
Yal-ku Lagoon - 9 min drive - 5.3 km
Half Moon Bay - 9 min drive - 8.9 km
Xel-Há Park - 15 min drive - 19.5 km
Getting around
Cancun Intl. Airport (CUN) - 66 min drive
Tulum Intl. Airport (TQO) - 71 min drive
Cozumel Intl. Airport (CZM) - 23.8 miles/38.3 km
Restaurants
Xtra Time Sports Bar - 8 min walk
Guacamayas Bar - 6 min drive
Mezcal Lobby Bar - 9 min drive
Beach Bbq - 6 min drive
Lobby Bar White Sand - 1 min walk
About this property
Grand Palladium White Sand Resort & Spa All Inclusive
Putting you within a 10-minute drive of Akumal Beach, Grand Palladium White Sand Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 6 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club
Lessons/classes/games
Aerobics
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Languages
English, Spanish
At a glance
DONE
Hotel size
264 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
5 restaurants
6 bars/lounges
2 swim-up bars
Beach bar
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Waterslide
Mini golf
Playground
Babysitting (surcharge)
Children's games
Lifeguard on site
What to do
On a private beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Racquetball/squash
Archery
Mini golf
Segway rentals/tours
Kayaking
Boat tours
Scuba diving
Snorkeling
Windsurfing
Evening entertainment
Shopping
Pool table
Golfing nearby
Hiking/biking trails nearby
Snorkeling nearby
Working away
Business center
3 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Segway rentals/tours
Facilities
8 buildings/towers
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness center
5 outdoor pools
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Waterslide
Banquet hall
Accessibility
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Magnifying mirror
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Private indoor hot tub
Furnished balcony
Freshen up
Private bathroom
Jetted bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Sanitation services: USD 2 per night
Renovations and closures
The property will be renovating from June 1 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the property will make every effort to minimize noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah
Frequently asked questions
Does Grand Palladium White Sand Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium White Sand Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Grand Palladium White Sand Resort & Spa All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palladium White Sand Resort & Spa All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Grand Palladium White Sand Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Grand Palladium White Sand Resort & Spa All Inclusive also has 2 swim-up bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there are 5 onsite restaurants.
Does Grand Palladium White Sand Resort & Spa All Inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bathtub.
Does Grand Palladium White Sand Resort & Spa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
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Grand Palladium White Sand Resort & Spa All Inclusive Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Food
Service staff
Room
Beach
Restaurant
Buffets
Booking
Drinks
Water
Recreation
What guests liked
The pools were pristine, varied, and offered something for everyone, from lively activities to quiet relaxation. (23 reviews)
The spa was highly praised for its excellent services and was a highlight of the stay. (6 reviews)
The beach at this property is beautiful, clean, and perfect for relaxation with some areas having white fine sand. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 13, 2025
Excellent holiday
John
John, 11-night trip
10/10 Exceptional
Mar 24, 2025
Beautiful and relaxing resort.
Lisa
Lisa, 3-night trip
8/10 Very good
Jun 23, 2025
It was good.
First time at an all-inclusive. Spent the first half of the trip in a boutique hotel. The food was amazing. Came to the Grand Palladium, which is all-inclusive, and the food was okay. Drinks were poured light. You could find some great food at the variety of restaurants they have, but overall, it was just okay. Seems like a great place to bring kids. Seems like the whole theme was centered around food.
Daniel
Daniel, 3-night trip
10/10 Exceptional
Mar 4, 2025
Great place to stay,great staff, great people
Rodrigo
Rodrigo, 3-night trip
10/10 Exceptional
Mar 9, 2025
This resort was beyond amazing
Rebecka
Rebecka, 4-night trip
10/10 Exceptional
Mar 15, 2025
The food was incredible! I would highly recommend this resort!
Claudia
Claudia, 7-night trip
10/10 Exceptional
Mar 6, 2025
This place was absolutely amazing
Deryl
Deryl, 7-night trip
10/10 Exceptional
Apr 4, 2025
Great resort. The dinning was fantastic and the pools were great. The beach was a little weedy and rocky by the White Sands and Colonial areas, but once to got into the water the sand down by the family select section was nice.
Dakota
Dakota, 8-night trip
10/10 Exceptional
Feb 6, 2025
Amazing resort with friendly staff!!
Isabel
Isabel, 4-night trip
10/10 Exceptional
Mar 12, 2025
Awesome experience, beautiful beach, decent food, nice people. Would go again
Susan D
Susan D, 3-night trip
10/10 Exceptional
Mar 30, 2025
All around great experience. Massive resort complex
Michael
Michael, 6-night trip
10/10 Exceptional
Mar 23, 2025
Staff was very attentive always making sure all our needs were met. Location was clean and all amenities included.
Sherny isabel
Sherny isabel, 4-night trip
10/10 Exceptional
Feb 14, 2025
Beautiful place.
Marcin
Marcin, 5-night trip
8/10 Very good
Feb 25, 2025
It was a good place far from town and airport
Shekima
Shekima, 4-night trip
10/10 Exceptional
Feb 8, 2025
Great resort
The resort was big and amazing (lots of things to do and see). The food was great and the staff was very friendly.
Sergio Vladimir
Sergio Vladimir, 2-night trip
10/10 Exceptional
Mar 16, 2025
It was great to experience all of the restaurants,pools and beaches of the other resorts. The staff went over and above to make our stay great! The natural setting, wildlife and gardens made this trip outstanding. The spa was amazing.
Franci-Lynn
Franci-Lynn, 7-night trip
10/10 Exceptional
Mar 27, 2025
Grand palladium has a little bit for everyone, kids area and activities were so cute and looked fun.
If you want quiet and relaxing, there’s areas for you and if you are wanting loud and inclusive there’s also places within the resort.
Overall an amazing hotel
Keanna
Keanna, 8-night trip
10/10 Exceptional
Jun 30, 2025
Beaitiful landscape, friendly staff!
The property is really big (bring your walking shoes) with many different types of accomodations. Beachside just means you are kind of near the beach. Not worth the etxra spend, in my opinion. I booked through hotels.com and got a surprise when I arrived, a friendly concierge duo in building 59. Cielo and David were there to answer any questions, help with last minute reservations at restaurants, etc. 10/10 accomodating and friendly service all around, from all staff!
Lots of local wildlife, while we are instructed NOT to feed them, there are those who chose to defy. These animals are now emboldened to approach you as you dine in the outdoor spaces during the day.
That said, the place is beautiful and Id reccomend to persons who enjoy being surrounded by nature and wildlife!
Desiree
Desiree, 4-night trip
10/10 Exceptional
Mar 16, 2025
All of the staff were friendly and helpful. The rooms were clean and comfortable. Beautiful basketball, tennis and pickleball courts. Pools were fabulous.
Kyle Michael
Kyle Michael, 7-night trip
8/10 Very good
Mar 3, 2025
People are simple and friendly.
Qin
Qin, 7-night trip
10/10 Exceptional
Jan 17, 2025
We had a great stay. The whole resort was very clean. All of the staff was friendly and helpful.
Christine M
Christine M, 4-night trip
10/10 Exceptional
Mar 14, 2025
Our stay here was lovely! All of the staff were very friendly and attentive. Shout out to Cielo and David, our concierges, as well as the manager Miguel. They took extra effort to ensure we had the best experience and were able to celebrate our anniversary in style. Highly reccomend the Japanese and steak restaurants!
Nicholas
Nicholas, 5-night trip
10/10 Exceptional
Mar 6, 2025
This is our second time at the property and we love how large it is. We love walking around and you don’t get bored because there are many lobby’s and things to do. The staff does a great job. I will definitely book with Expedia again they treated us great.
Marta
Marta, 8-night trip
10/10 Exceptional
Mar 7, 2025
All facilities were great, well kept, and user-friendly. Staff very helpful, polite, and efficient. Travel Club presentation unexpected and invasive.