Barceló Maya Palace - All Inclusive

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Barceló Maya Palace - All Inclusive offers a private beach and gives you access to onsite scuba diving, snorkeling, and kayaking. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Premium TV channels
The current price is $247
$302 total
includes taxes & fees
Oct 7 - Oct 8

Why we love this property

Beachside paradise
Dive into an all-inclusive escape on a private white sand beach. Grab beach towels and explore snorkeling, kayaking, or nearby sailing adventures.
Business and leisure mix
Located on a private beach, this property offers a business center and meeting rooms for work, plus a full-service spa and swim-up bar for relaxation.
Local flavors and drinks
Culinary journeys await at 6 restaurants serving international and Mexican cuisine. Free buffet breakfast starts the day. Evenings come alive at 4 bars.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Room

A hotel room with two beds, a TV, a ceiling fan, a desk with a lamp, and a view of the outdoors.

Junior Room

8.4 out of 10
Very good
(291 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

A hotel room with a large bed, a desk, a television, and a balcony with a view of the outdoors.

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(22 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoor area.

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(19 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Presidential Suite, Oceanfront (Premium Level)

A spacious living area with a high ceiling, wooden beams, and a large window providing a view of the outdoors.

Presidential Suite, Oceanfront (Premium Level)

  • Partial ocean view
  • 143 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Similar properties

A resort with a large central pool, smaller pools, and a beach area.
Barceló Maya Caribe - All Inclusive
Xpu-Ha
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 1,001 reviews
The price is $200
$246 total
includes taxes & fees
Oct 7 - Oct 8
Barceló Maya Caribe - All Inclusive
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About the neighborhood

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Caleta Chac-hal-al - 10 min walk - 0.8 km
  • Cenote Cristalino - 14 min walk - 1.2 km
  • Ecopark Kantun Chi - 14 min walk - 1.2 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Puerto Aventuras Marina - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive
  • Cozumel Intl. Airport (CZM) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Capri - ‬5 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬17 min walk
  • ‪Beach Buffet - ‬15 min walk
  • ‪Carey Lobby Bar - ‬8 min walk

About this property

Barceló Maya Palace - All Inclusive

  • Barceló Maya Palace - All Inclusive offers a private beach and gives you access to onsite scuba diving, snorkeling, and kayaking. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Rowing/canoeing
    • Snorkeling
    • Windsurfing

Land activities

    • Fitness facilities
    • Miniature golf
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Bartending
    • Cooking
    • Dancing
    • Language

Entertainment

    • Access to onsite nightclubs
    • Theme parties

At a glance

Hotel size

    • 756 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2347 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Mosquito nets
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Uses some LED lighting
  • Guidebooks/recommendations

Special features

Spa

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Mirador - This buffet restaurant specializes in international cuisine. Open daily.
La Hacienda - This buffet restaurant specializes in Mexican cuisine. Open daily.
Rodizio - This restaurant specializes in Brazilian cuisine. Reservations are required. Open daily.
Brasserie - This restaurant specializes in French cuisine. Reservations are required. Open daily.
Caribe - This restaurant specializes in Caribbean cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.45 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property enforces a strict dress code in Specialty restaurants.
Property Registration Number 008-007-000051/2025

Also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive offer free cancellation for a full refund?

Yes, Barceló Maya Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Barceló Maya Palace - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Barceló Maya Palace - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Barceló Maya Palace - All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Barceló Maya Palace - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.

What are the check-in and check-out times at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Barceló Maya Palace - All Inclusive and nearby?

Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Barceló Maya Palace - All Inclusive also has 2 poolside bars, 4 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.

Are there restaurants at or near Barceló Maya Palace - All Inclusive?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Barceló Maya Palace - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Barceló Maya Palace - All Inclusive like?

Barceló Maya Palace - All Inclusive is a short 12-minute walk from Ecopark Kantun Chi and 13 minutes' walk from Cenote Cristalino.

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Reviews

Barceló Maya Palace - All Inclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food with a variety of options and excellent service. (294 reviews)
  • The beach at this property is well-maintained, clean, and offers opportunities for snorkeling with sea turtles. (194 reviews)
  • The pools were very clean, spacious, and offered a variety of activities and amenities. (165 reviews)
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Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Family friendly
Booking
Children
Palace

Reviews

Verified review

10/10 Exceptional

Clean room, great food, friendly
Verified review

8/10 Very good

Excellent resort have been coming here for years. Staff is amazing and very professional. They made the stay extra special.
Verified review

10/10 Exceptional

Beautiful place to stay! Really loved the pool and was family friendly. The only thing was I wished they had a specific map of where everything was.
Verified review

10/10 Exceptional

good for family
Verified review

10/10 Exceptional

Our stay there was fabulous. Everyone was so friendly and helpful. My kids loved that the beach was close to the pools. The food was fantastic.
Verified review

10/10 Exceptional

Excellent experience, we went to two different hotels and this one was way better as compared to the first, I wish we would have stayed longer and get to see the rest of the hotels and amenities.
Verified review

10/10 Exceptional

We just spent 10 days at Barceló Maya Palace and loved every minute. The resort is stunning, clean, and beautifully maintained. The pools and beach are absolutely gorgeous, with plenty of room to relax. Every meal at the buffet and specialty restaurants was excellent. Most of all, the staff was incredibly warm and attentive. It was the perfect luxury vacation, and we cannot wait to return!
Verified review

10/10 Exceptional

Excellent food, amenities and staff
Verified review

10/10 Exceptional

Excellent service, friendly staff, clean rooms, nice and pleasant atmosphere.
Verified review

10/10 Exceptional

There was some seaweed (visited mid May) which was disappointing. But I was still able to snorkel and see fish and sting rays. Overall we had a great time. Food and service were excellent.
Verified review

10/10 Exceptional

Top draw holiday, could not fault anything. Clean, superb staff, great pools, top facilities. Would highly recommended for everyone.
Verified review

10/10 Exceptional

Our 10-day stay at Barceló Maya Palace was absolutely flawless. The property is spectacular, immaculate, and features incredible pools and a beautiful beach. We were thoroughly impressed by the excellent food quality and the outstanding, friendly service from the entire staff. It is a true luxury experience from start to finish. We highly recommend this resort and will definitely be back!
Verified review

10/10 Exceptional

Good rooms, amenities, great beach and snorkeling.
Verified review

10/10 Exceptional

Huge resort with multiple pools and restaurants. It never felt crowded even though we visited during spring break. Family friendly with lota of incluided activities.
Verified review

10/10 Exceptional

Extremely friendly staff. Very helpful. The whole resort is so clean! Super kid friendly and family oriented. The check in was a bit lengthy there was a long line but it was a great place would def. Recommend others to come here.
Verified review

10/10 Exceptional

Beautiful resort, it has everything you need to enjoy with the family and especially the children
Verified review

10/10 Exceptional

Pools are great, the food was excellent. We've been there before and we will return again
Verified review

10/10 Exceptional

The Palace Barcelo Maya is great. We've been several times and always find great staff and clean facilities.
Verified review

8/10 Very good

Rooms were great and beach was amazing.
Verified review

8/10 Very good

Room was cleaned every day and the staff was lovely and attentive.
Verified review

10/10 Exceptional

Room was clean, staff was very friendly, service was prompt, the beach is gorgeous, and the resort is beautiful!
Verified review

8/10 Very good

Snorkeling was great. Food was great.
Verified review

10/10 Exceptional

Beautiful place, fantastic staff, clean rooms. Fun for all ages
Verified review

10/10 Exceptional

This was our second stay at Barcelo Maya Palace. We love having so many options and being able to play at each of the resort's pools, water slide parks, and beaches. The resort's location is also so nice and close to the Xplor and Xel-ha parks. One disappointment this visit was we weren't able to get a reservation at the teppanyaki restaurant, even thought we inquired when we were checking in.
Verified review

10/10 Exceptional

Great resort. Clean, staff was very friendly and service was amazing. The food was great, with lots of choices to choose .