Walls are very thin, you could hear everything, even plain walking above you. Staff respond to you like you are interrupting them on a day off, they also present themselves the same way.
Had to wait a few hours to them to track down a tv remote, and when I followed up the second time I was made to feel guilty for they were "busy taking care of other guests" "but.....am I not a guest?"
The one reason why I will not be returning is the lack of security; every door besides the front door was unlocked where anyone could enter the property from the street. When I asked about this I got a shrug and a "They use to be, but visitors were complaining about it when they would forget to bring their key so we turned them off so we didn't have to hear about it"......Maybe I should not be advertising this.
You got free coffee in the morning, and it was hot....so thats a plus.