2/10 Poor
Jan 8, 2026
misleading information
hotel/beach club but theres no shuttle and you have to pay for it ! this should be mentioned on their website so people can make a better choice!
i checked in at 6:30am for a personal problem i explained to front desk and even though they did had availability i had to pay $3,500 pesos extra which i find extremely expensive since is more than 3 times what i pay for!!
and unfortunately because i have already booked the same hotel im gonna have to stay there again starting tomorrow!
hopefully i will have a better experience
mauricio
mauricio, 4-night trip

















