Emporio Cancun Optional All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. CúA Culinary Artisans, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Maya Museum of Cancun - 1 min walk - 0.1 km
Iberostar Cancun Golf Course - 6 min walk - 0.5 km
Oasis Arena - 11 min walk - 0.9 km
Aquaworld - 17 min walk - 1.5 km
Delfines Beach - 3 min drive - 1.5 km
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
Tulum Intl. Airport (TQO) - 145 min drive
Restaurants
Tun-kul - 4 min walk
Light House - 14 min walk
Noriku - 3 min walk
Sports Bar - 14 min walk
La Barra - 14 min walk
About this property
Emporio Cancun Optional All Inclusive
Emporio Cancun Optional All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. CúA Culinary Artisans, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.
All inclusive details
All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
At a glance
Hotel size
545 units
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
WiFi (speed: 25+ Mbps) in rooms*
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
3 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Playground
Children's menu
What to do
On the beach
Yoga classes
Pool table
Golfing nearby
Kayaking nearby
Scuba diving nearby
Working away
5 meeting rooms
Conference space (8288 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bicycle rentals
Beach towels
Pool loungers
Pool umbrellas
Facilities
12 buildings/towers
Built in 1983
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
3 outdoor pools
Arcade/game room
Spa services
Waterslide
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
WiFi (surcharge) (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Optional extras
WiFi is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately MXN 545 for adults and MXN 370 for children
Late check-out can be arranged for an extra charge of MXN 1800 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Property Registration Number 005-007-001175/2025
Also known as
Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort
Frequently asked questions
Does Emporio Cancun Optional All Inclusive offer free cancellation for a full refund?
Yes, Emporio Cancun Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporio Cancun Optional All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Emporio Cancun Optional All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emporio Cancun Optional All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Emporio Cancun Optional All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 1800 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Emporio Cancun Optional All Inclusive?
No, this resort doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Emporio Cancun Optional All Inclusive and nearby?
Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. Emporio Cancun Optional All Inclusive also has spa services and an arcade, as well as a garden.
Are there restaurants at or near Emporio Cancun Optional All Inclusive?
Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.
What's the area around Emporio Cancun Optional All Inclusive like?
Emporio Cancun Optional All Inclusive is a short 7-minute walk from Iberostar Cancun Golf Course and 16 minutes' walk from Aquaworld. Travelers love the resort's prime location.
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Reviews
Emporio Cancun Optional All Inclusive Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Amenities
8.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The beach was beautiful, well-staffed, and offered pleasant walks and swimming in warm water. (166 reviews)
Breakfast was consistently described as excellent, delicious, and varied with many options. (63 reviews)
The restaurant offered a wide variety of delicious food with excellent service and attentive staff. (196 reviews)
Staff was excellent property was clean food was amazing
Verified review
8/10 Very good
Jul 5, 2026
Just a quick, one night stay, but everything was comfortable.
Verified review
10/10 Exceptional
Aug 11, 2026
Nice,clean and well maintained
Verified review
10/10 Exceptional
May 22, 2026
Rooms were well maintained and staff was very attentive
Verified review
10/10 Exceptional
May 23, 2026
We had a great time and it was perfect for a short trip. The staff were extremely kind and helpful
Verified review
10/10 Exceptional
May 31, 2026
Nice property nice view
Verified review
10/10 Exceptional
Jun 7, 2026
Great location close to the airport and all time beach access. Best service I ever experienced. Book the all inclusive it's the best deal!
Verified review
10/10 Exceptional
Apr 12, 2026
Food was good, pools were great overall 10 day stay was great.
Verified review
10/10 Exceptional
May 20, 2026
Everything about this resort was truly beautiful and amazing. The staff were very friendly and helpful and there is so much to see and do. Will be returning.
Verified review
10/10 Exceptional
Apr 21, 2026
Great bed and great property
Verified review
10/10 Exceptional
Apr 13, 2026
Clean property and helpful staff
Verified review
10/10 Exceptional
Apr 6, 2026
Property is well kept and lots of friendly staff throughout the resort who are always willing to help make your trip enjoyable
Verified review
10/10 Exceptional
Apr 5, 2026
Everything at this resort was top notch. The food was fantastic, it was very clean, and every staff member we came in contact with was friendly and helpful.
Verified review
8/10 Very good
May 27, 2026
The staff was great, spoke English very well. Jesus A. was especially helpful. The room was nice and had a great view. Food at the buffet was good, easy to access and readily available. I was especially happy with Gabriel at the amenity desk, very helpful with excursions and local fun.
Verified review
6/10 Good
Apr 18, 2026
Staff is friendly.
Verified review
10/10 Exceptional
Apr 6, 2026
The room was great.with a lovely view. Great service from all staff.
Verified review
10/10 Exceptional
Apr 22, 2026
Went for 4 night with my family and got the all inclusive and it was great. Rooms were clean property as well. The staff was amazing as well. Food was good as well. I would definitely go back.
Verified review
10/10 Exceptional
Apr 14, 2026
Amazing Service! Great staff!
Try to get oceanfront for an amazing experience in Cancun
Verified review
8/10 Very good
Apr 21, 2026
It was all very good!
Verified review
6/10 Good
Jun 7, 2026
None of the hot tubs worked properly, check in and check out were great overal for the price it was a 6 out of 10
Verified review
10/10 Exceptional
Apr 10, 2026
Great customer service! Price is affordable for the service and amenities that is included. Food is great.
Verified review
2/10 Poor
Mar 29, 2026
Breakfast Is Good
Verified review
10/10 Exceptional
Apr 21, 2026
This was my first time at a resort and Emporio did not disappoint. I had a swim out room and the views were absolutely stunning! I had the all inclusive package and it was definitely worth it. I will be back to Cancun and Emporio.
Verified review
4/10 Fair
Jul 9, 2026
I would not recommend this hotel. The pools were dirty, the staff was not very friendly, and the overall service was terrible. You need to have cash or a credit card for absolutely everything—they seem to be stuck in the Stone Age. On top of that, we lost power three times during our stay, and the last outage lasted for more than six hours. This was a very disappointing experience, and I would definitely not stay here again.