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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4.0 star property
Costa Mujeres beachfront property with spa and restaurant

Choose dates to view prices

Photo gallery for Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Private beach, white sand, beach umbrellas, beach massages
View from property
Property amenity
Private beach, white sand, beach umbrellas, beach massages
Aerial view
Experience the ultimate Cancun getaway at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Indulge in a swim-up bar, private beach massages, and yoga classes on site while enjoying helpful staff highly praised by guests.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Beach umbrellas
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Premium TV channels
The current price is $282
$285 total
includes taxes & fees
Sep 16 - Sep 17

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(60 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Terrace/patio

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Out

8.8 out of 10
Excellent
(21 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite One Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for STAR Class Junior Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite

8.4 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | View from room

STAR Class Junior Suite Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Entourage Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedrooms Suite

View from room

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite Swim Out

7.0 out of 10
Good
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

Entourage Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Terrace/patio

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Three Bedroom Suite

View from room

STAR Class Producers Three Bedroom Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
  • 389 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

7.8 out of 10
Good
(12 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 4.8 km
  • Mujeres Beach - 11 min drive - 6.2 km
  • Isla Mujeres Ferry Terminal - 56 min drive - 15.9 km
  • North Beach - 57 min drive - 16.6 km
  • Dolphin Discovery - 60 min drive - 19.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪The Shores Restaurant - ‬1 min walk
  • ‪Isla Blanca - ‬5 min drive
  • ‪Moctezuma - ‬3 min drive
  • ‪Steakhouse - ‬5 min drive
  • ‪Fuel Coffee - ‬6 min walk

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. So Cal Gourmet Emporium serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 648 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's games

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Dining

So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.
La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 33.94 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?

Yes, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Sorry, there's no onsite parking at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort.

What are the check-in and check-out times at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.

What is there to do at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort and nearby?

Onsite recreation at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a private beach and a health club, as well as spa services and a garden.

Are there restaurants at or near Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, So Cal Gourmet Emporium offers international cuisine.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Family friendly
Beach
Children
Buffets
Booking
Entertainment

Reviews

10/10 Excellent

Best hotel
imayaray Pino, 3-night trip

10/10 Excellent

Hotel excelente!
jessica, 3-night trip

10/10 Excellent

It’s a nice resort.
Vagan, 5-night trip

10/10 Excellent

The hotel was super clean. Staff members were so helpful and agreeable. So happy to have visited this place
Hotel
Sports
Room
Blanca, 3-night trip

10/10 Excellent

Everything was amazing. This resort gas something for everyone especially family. We will definitely be back!
Jillicia, 4-night trip

10/10 Excellent

Great service and friendly employees! Lots to do for all ages. Very entertaining!
Genevieve, 7-night trip

10/10 Excellent

Excelente
Mayelin, 4-night trip

10/10 Excellent

Pools and rooms are nice!
Danielle, 5-night trip

10/10 Excellent

Very good
JP, 6-night trip

10/10 Excellent

It was a nice place to go. I love the hotel that was great.
valerie, 3-night trip

10/10 Excellent

True 5 star service. Me and my family had fun
Santiago Daniel, 5-night trip

10/10 Excellent

Very good
Maydiel Alvarez, 4-night trip

8/10 Good

Nice . Good pool
Rakesh, 4-night trip

8/10 Good

different restaurants
John, 6-night trip

10/10 Excellent

Good
Dayami Hernandez, 4-night trip

6/10 Okay

Bars service was too slow because there is only one bartender serving.
Vickram, 7-night trip

6/10 Okay

Room set up but it wasn’t clean. The only thing good about this place was our butler Susy. She always tries to make us comfortable.
Suzanne Lopez, 3-night trip

10/10 Excellent

Mauricio helped us when having room troubles as well as getting a new room, us reservations to restaurants.
Elizabeth, 3-night trip

6/10 Okay

Good for families but service was not great and they seemed understaffed
Jodi, 3-night trip

10/10 Excellent

Property is great. I strongly recommend the Star class. We loved all the upgrades and personal service. Our butlers. Alex and Robert were fantastic. We loved our time with them. The buffet is outstanding we loved that we could get a freshly made omelet every day.
Tim, 7-night trip

8/10 Good

Had a pleasant stay for 8 days 7 nights. Overall, Planet Hollywood is a 3.5 star resort. Good but not spectacular.
Roy, 7-night trip

10/10 Excellent

I stayed for a 7 day vacation, and my god was it heaven. The pools are outstanding, and the beach was beautiful, the food and drinks were excellent too.
David, 7-night trip

10/10 Excellent

Family of three here and we had everything we could ask for. Maricio, Leonado, & Nikolaz helped make our stay perfect. Our transfers were seamless with Nexus tours and excursions were all amazing. We enjoyed every bit of it from the service, to the food, room service, and the spa was incredible too. Thank you Planet Hollywood and Expedia!!!
Mark Antonio, 5-night trip

8/10 Good

Property was awesome! Food was above average for all inclusive resort. Staff was very friendly.
Adam, 3-night trip

2/10 Terrible

No good service generally
Neeranjan, 7-night trip