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Andaz Mayakoba a Concep by Hyatt - All inclusive

5.0 star property
Luxury beachfront resort with spa, near El Camaleón Mayakoba Golf Course

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Photo gallery for Andaz Mayakoba a Concep by Hyatt - All inclusive

Sundeck
Breakfast, lunch, dinner served; pool views
Couples treatment rooms, body treatments, hot stone massages
Lagoon View King | View from room
Ocean View Studio | View from room
Located near El Camaleón Mayakoba Golf Course, Andaz Mayakoba - A Concept by Hyatt All Inclusive offers a luxurious retreat. Savor the flavors of Cocina Milagro, relax at the private beach or unwind with yoga classes and ecotours. With 2 outdoor pools and an on-site spa offering treatments like facials and manicures/pedicures, this resort is perfect for families to soak up some fun in the sun.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free supervised childcare
  • Free beach shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King

View from room

Lagoon View King

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

Premium bedding, minibar, in-room safe, desk

Lagoon View Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area | Flat-screen TV

Lagoon View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 100 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite | Premium bedding, minibar, in-room safe, desk

Bi-level Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 174 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front King

Beach Front King | Premium bedding, minibar, in-room safe, desk

Beach Front King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double | Premium bedding, minibar, in-room safe, desk

Beach Front Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 539 reviews
ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT
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About the neighborhood

Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk - 0.6 km
  • Gran Coyote Golf - 3 min drive - 3.6 km
  • Tres Rios Ecopark - 7 min drive - 4.9 km
  • Quinta Avenida - 8 min drive - 9.2 km
  • Maroma Beach - 13 min drive - 10.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Cozumel Intl. Airport (CZM) - 14.1 miles/22.8 km
  • Free beach shuttle

Restaurants

  • ‪Cafe Antoinette - ‬5 min walk
  • ‪La Copa - ‬6 min drive
  • ‪Coco Café - ‬6 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬6 min drive
  • ‪La Laguna - ‬4 min drive

About this property

Andaz Mayakoba a Concep by Hyatt - All inclusive

Placing you within a 10-minute walk of El Camaleón Mayakoba Golf Course, Andaz Mayakoba a Concep by Hyatt - All inclusive offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Offering a poolside location, Cocina Milagro serves breakfast, lunch, and dinner. This luxurious resort also features a bar/lounge, a 24-hour fitness center, and a fitness center.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 214 units

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Offsite

    • Free beach shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Free beach shuttle
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Kayaking
  • Scuba diving
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free beach shuttle
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free international calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

Cocina Milagro - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Tinta del Pulpo - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Casa Amate - This fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.
Sotavento - This seafood restaurant is located on the beach. Reservations are required. Open daily.
Vegan Bar - This beachfront restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from March 2 2025 to May 30 2026 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba A Concept by Hyatt
Andaz Mayakoba A Concept by Hyatt All Inclusive
Andaz Mayakoba a Concep by Hyatt - All inclusive Resort
Andaz Mayakoba a Concept By Hyatt All Inclusive Package
HELP_OUTLINE

Frequently asked questions

Is Andaz Mayakoba a Concep by Hyatt - All inclusive currently open?

This property is closed from March 2 2025 to May 30 2026 (dates subject to change).

Does Andaz Mayakoba a Concep by Hyatt - All inclusive offer free cancellation for a full refund?

Yes, Andaz Mayakoba a Concep by Hyatt - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, pets are welcome. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Andaz Mayakoba a Concep by Hyatt - All inclusive?

No, this resort doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Andaz Mayakoba a Concep by Hyatt - All inclusive and nearby?

Have fun with onsite activities like kayaking, cycling, and scuba diving. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Andaz Mayakoba a Concep by Hyatt - All inclusive also has a private beach and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, Cocina Milagro offers alfresco dining and ocean views.

Does Andaz Mayakoba a Concep by Hyatt - All inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Andaz Mayakoba a Concep by Hyatt - All inclusive like?

Andaz Mayakoba a Concep by Hyatt - All inclusive is located a short 6-minute walk from El Camaleón Mayakoba Golf Course.

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Andaz Mayakoba a Concep by Hyatt - All inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Beach
Food
Service staff
Trip
Spa treatments
Room

What guests liked

  • The beach was clean, pristine, and perfect with white sand and clear, clean water. (8 reviews)
  • Dining options were excellent with high-quality food and drinks available at multiple restaurants. (4 reviews)
  • The pools were delightful, the lagoon pool was a highlight, and the hot tub pool was very cool. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Fantastic spot. Really enjoyed our stay.
5-night trip

10/10

Beautiful property, excellent food
4-night trip

10/10

Wonderful property and the employees were incredible.
6-night trip

10/10

We enjoyed staying at this place. Will definitely come back.
4-night trip

8/10

The staff was excellent. The property is beautiful and secluded.
4-night trip

8/10

This was a great stay at the Andaz as usual! I am very sad that they are closing the hotel for renovations but I can’t wait to come back to the new hotel as the location is excellent!
5-night trip

10/10

friendly staff and very tasty restaurants
3-night trip

10/10

A great place for a healthy, relaxing getaway!
6-night trip

10/10

The property was lush, clean, and beautiful. Very well kept. Friendly service, beautiful pools, great beach, and the food was good too. Definitely a great place for a relaxing getaway!
5-night trip

10/10

Loved the quiet "vibe". Loved the pools. Loved the lagoon.
7-night trip

10/10

Great property highly recommend. Will be back soon.
3-night trip

10/10

This property was amazing and the staff went out of the way to make the experience incredible!
3-night trip

10/10

We had an amazing time, and the staff went above and beyond to make our experience unforgettable. The on-site restaurants were fantastic, and the property's proximity to other incredible resorts like Banyan Tree and Fairmont was a huge plus. We truly enjoyed our stay and greatly appreciate the exceptional service.
6-night trip

10/10

Excelent
4-night trip

10/10

Definitely worth the all inclusive package - no seaweed on the beach- super beautiful room- splurge on the beachfront rooms!!
5-night trip

10/10

Beautiful property linked to other resorts If we didn’t get the inclusive package everything would be way too expensive
7-night trip

10/10

Food and service was great. Andres at Casa Amate and Mario at Sotoventa helped make the dinners very special. I had meals that were among the best I have ever had in my life.
10-night trip

10/10

Absolutely an amazing property, very clean and beautiful place. Food options are amazing, Sotavento was simply superb, great seafood. Front desk and hospitality service were so good. Definitely I will return to Andaz Mayakoba on my next visit to Cancun.
3-night trip

10/10

Incredible staff, beautiful property and a truly magnificent stay!
1-night trip

10/10

👍
4-night trip

2/10

The property will be permanently closed in just over a month and it might as well be closed now- it was a 2 star stay
1-night trip

10/10

Beautiful and excellent service
2-night trip

10/10

everything was great and worked out. The beach guys like a lot of tips or they ignore you the rest of the week.
5-night trip

10/10

Awesome
7-night trip

10/10

This is an amazing property extremely peaceful and relaxing. If you are looking for comfort and calmness, this is the place. Food is second to none. There are golf carts to take you everywhere.
4-night trip