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Jungala Park Hotel at VidantaWorld Riviera Maya

5.0 star property
Luxury beachfront resort with golf course, near Maroma Beach

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Photo gallery for Jungala Park Hotel at VidantaWorld Riviera Maya

Relax by the pool surrounded by palm trees and lounge chairs, with a view of the ocean in the background.
Relax by the pool overlooking the ocean, surrounded by lush greenery and comfortable seating.
Enjoy a refined dining experience in our restaurant, featuring wicker chairs, wooden beams, and a bar area with a selection of drinks.
Guests can walk along the deck to access the building.
Relax in a serene outdoor dining area with a thatched-roof bar and seating under lush greenery and palm trees.
Experience a tropical oasis at Jungala Park Hotel at VidantaWorld Riviera Maya, where you can tee off on the 18-hole golf course or unwind with a rejuvenating spa treatment. Enjoy in-room WiFi, and choose from 20 on-site restaurants for any meal of the day. With beach volleyball, waterslides, poolside bars and coffee shops/cafes nearby guests have left great reviews about their stay.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Golf course
  • 20 restaurants and 2 beach bars
  • 5 poolside bars and 4 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools and lazy river
  • Water park
  • Free beach shuttle
  • 2 outdoor tennis courts
  • Health club

Feel at home (6)

  • Babysitting (surcharge)
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
The current price is $656
$797 total
includes taxes & fees
Jul 26 - Jul 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for One-Bedroom Suite + Jungala Aqua Experience

1 bedroom, premium bedding, down comforters, minibar

One-Bedroom Suite + Jungala Aqua Experience

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for One-Bedroom Suite + Cirque du Soleil JOYÀ Show and Dinner Experience

1 bedroom, premium bedding, down comforters, minibar

One-Bedroom Suite + Cirque du Soleil JOYÀ Show and Dinner Experience

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for One-Bedroom Suite + Cirque du Soleil JOYÀ + Jungala Aqua Experience

1 bedroom, premium bedding, down comforters, minibar

One-Bedroom Suite + Cirque du Soleil JOYÀ + Jungala Aqua Experience

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for One-Bedroom Suite

55-inch LED TV with cable channels

One-Bedroom Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for One-Bedroom Suite + 3-Day Summer Camp for 2 Kids + Jungala Aqua Experience + VIP Cabana

55-inch LED TV with cable channels

One-Bedroom Suite + 3-Day Summer Camp for 2 Kids + Jungala Aqua Experience + VIP Cabana

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710

What's nearby

  • Paradise Beach - 13 min walk - 1.1 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.4 km
  • Playa Paraiso Golf Course - 4 min drive - 1.8 km
  • Maroma Beach - 12 min drive - 6.7 km
  • Tres Rios Ecopark - 17 min drive - 13.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Cozumel Intl. Airport (CZM) - 17.9 miles/28.8 km
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬12 min walk
  • ‪Star Café - ‬8 min drive

About this property

Jungala Park Hotel at VidantaWorld Riviera Maya

Placing you just steps from Maroma Beach, Jungala Park Hotel at VidantaWorld Riviera Maya offers a private beach where you can enjoy cabanas, beach umbrellas, and yoga. There's plenty of fun with the 5 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Chiringuito, one of 20 restaurants, serves lunch. There are 2 beach bars and a golf course at this luxurious resort, and in-room conveniences like microwaves and kitchen islands.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 52 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • This property's water park is closed every Thursday and Friday.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite valet parking (USD 7 per day; includes in/out privileges)
DONE

Offsite

    • Free beach shuttle
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 20 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 5 poolside bars
  • 2 swim-up bars
  • 3 coffee shops
  • 24-hour room service

Traveling with children

  • Water park access (surcharge)
  • Lazy river
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On a private beach
  • Free beach club
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Beach volleyball
  • Golf lessons

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Terrace
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 5 outdoor pools
  • Water park access (surcharge)
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Outdoor pickleball court
  • Lazy river
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Ice maker
  • Highchair
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Chiringuito - This theme restaurant serves lunch only. Guests can enjoy drinks at the bar.
Gong - This theme restaurant serves dinner only. Reservations are required. Open daily.
Quinto - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Nektar - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Del Lago Restaurante - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 1000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.03 per accommodation, per night

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Uncovered valet parking costs USD 7 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Does Jungala Park Hotel at VidantaWorld Riviera Maya offer free cancellation for a full refund?

Yes, Jungala Park Hotel at VidantaWorld Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jungala Park Hotel at VidantaWorld Riviera Maya?

Yes, there are 5 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Jungala Park Hotel at VidantaWorld Riviera Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Jungala Park Hotel at VidantaWorld Riviera Maya?

Yes. Valet parking costs USD 7 per day.

What are the check-in and check-out times at Jungala Park Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Jungala Park Hotel at VidantaWorld Riviera Maya and nearby?

Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Jungala Park Hotel at VidantaWorld Riviera Maya also has 2 swim-up bars and 5 poolside bars, as well as a private beach and a health club.

Are there restaurants at or near Jungala Park Hotel at VidantaWorld Riviera Maya?

Yes, there are 20 onsite restaurants.

Does Jungala Park Hotel at VidantaWorld Riviera Maya have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a blender, and a coffee maker.

What's the area around Jungala Park Hotel at VidantaWorld Riviera Maya like?

Jungala Park Hotel at VidantaWorld Riviera Maya is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Nicklaus Design Golf Course.

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Jungala Park Hotel at VidantaWorld Riviera Maya Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The property team was very helpful and accommodating. The resort itself was gorgeous and the food and drinks were all amazing. Would highly recommend and look forward to returning.
Juan, 6-night trip

10/10 Exceptional

Amazing stay

Amazing stay! Do not hesitate to book, the staff cannot do enough for you. We had a birthday during our stay & they made it one to remember. All the extra touches in the room & the service was 10/10. Highly recommend the beach club/ Jungala.
jodi, 3-night trip

10/10 Exceptional

The property is extraordinary, and the service was AAA
Gabriel, 1-night trip

10/10 Exceptional

Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience)
Bradley, 5-night trip

10/10 Exceptional

It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
Peter, 7-night trip

10/10 Exceptional

We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
YOSEF, 5-night trip

2/10 Poor

The worst vacation I have ever had this was horrible
Ariel, 5-night trip

10/10 Exceptional

We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
Jasmina, 5-night trip

10/10 Exceptional

Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Joseph, 10-night trip

6/10 Good

Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
anna, 9-night trip

4/10 Fair

READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
Joy, 4-night trip

10/10 Exceptional

Rubí, 1-night trip

10/10 Exceptional

Best hotel

Fue toda una experiencia!!! Amabilidad en todo su esplendor !!!! Las habitaciones son súper cómodas y muy espaciosas. El personal siempre está pendiente de los huéspedes. Un hotel muy completo con muchas albercas y cada alberca con un escenario único !! Top 🔝
Rubí, 5-night trip

10/10 Exceptional

De lo mejor que me he quedado en la Riviera maya. Gran hotel lo recomiendo ampliamente servicio gente todo.
Leonardo Vega, 4-night trip

10/10 Exceptional

We had a relaxing and stress free vacation thanks to excellent service from our staff! Anything we needed they were on top of it in minutes.
Dragana, 7-night trip

10/10 Exceptional

Ryan, 5-night trip

10/10 Exceptional

MARY, 3-night trip

2/10 Poor

cero lo recomiendo no tiene personal y el precio sobrevaluado
DAYRA, 7-night trip

10/10 Exceptional

David, 2-night trip

10/10 Exceptional

Firas, 8-night trip

10/10 Exceptional

Lacey, 5-night trip

8/10 Very good

It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
Zachary, 8-night trip

8/10 Very good

ROSA MARGARITA, 7-night trip

6/10 Good

Adonia Dayanara Medrano, 7-night trip

4/10 Fair

Angelica, 9-night trip