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Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury beachfront property with free water park, near Puerto Aventuras Marina

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Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
Property video
1 bedroom, free minibar, in-room safe, desk
1 bedroom, free minibar, in-room safe, desk
Rooftop terrace
Dreams Aventuras Riviera Maya - All Inclusive, with its private beach and marina, is a tropical haven. Enjoy the 7 on-site restaurants, unwind at DREAMS SPA BY PEVONIA with aromatherapy and body treatments or try your hand at archery. Free in-room WiFi allows you to stay connected while having fun kayaking or lounging by one of the 2 outdoor pools.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 7 restaurants and 2 beach bars
  • 2 poolside bars and 4 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Fitness center
  • Free use of bicycles

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Preferred Club Ocean Front View King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Honeymoon Suite Hot Tub Ocean View

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, free minibar, in-room safe, desk

Deluxe King

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Swim Out Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

Preferred Club Premium Suite Marina View King with Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 41 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Double

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Swim Out King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Swim Out King

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Two Bedroom Suite Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

View from room

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Family Room Marina View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Marina View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 82 sq m
  • Marina view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Family Room Pool View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Marina View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View King

View from room

Preferred Club Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 82 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean View King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

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Hard Rock Hotel Riviera Maya - All Inclusive

  • Pool
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7.8 out of 10, Good, 1,013 reviews
The price is $444
$444 total
includes taxes & fees
Jul 6 - Jul 7
Hard Rock Hotel Riviera Maya - All Inclusive
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About the neighborhood

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750

What's nearby

  • Dolphin Discovery - 6 min walk - 0.5 km
  • Puerto Aventuras Marina - 9 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 17 min walk - 1.4 km
  • Blu Riviera Maya - 4 min drive - 2.9 km
  • Xcaret Eco Theme Park - 21 min drive - 19.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive
  • Cozumel Intl. Airport (CZM) - 18.8 miles/30.3 km

Restaurants

  • ‪Tequilla Bar - ‬7 min walk
  • ‪Bloved Restaurant & Lounge - ‬7 min walk
  • ‪Dolphin Discovery - ‬7 min walk
  • ‪Bamboleo Snack & Grill - ‬12 min walk
  • ‪Nauti Burro - ‬8 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Dreams Aventuras Riviera Maya - All Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite snorkeling, beach volleyball, and kayaking. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. World Café, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, a marina, and a free kid's club. Fellow travelers say great things about the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 305 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
    • Pet sitting services offered

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 7 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Lifeguard on site
  • Paddleboard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Bicycle tour information
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free rollaway/extra bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
STAR_OUTLINE

Special features

Spa

Dreams Spa By Pevonia has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

World Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Seaside Grill - This restaurant serves dinner only. Open select days.
Portofino - This family restaurant specializes in Italian cuisine and serves dinner only. Open select days.
El Patio - This family restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Oceana - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive
HELP_OUTLINE

Frequently asked questions

Does Dreams Aventuras Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Aventuras Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Pet-sitting services and food and water bowls are available.

Is parking offered on site at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Dreams Aventuras Riviera Maya - All Inclusive and nearby?

Have fun with onsite activities like kayaking, archery, and snorkeling. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Dreams Aventuras Riviera Maya - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a private beach, as well as a fitness center, spa services, and an arcade.

Are there restaurants at or near Dreams Aventuras Riviera Maya - All Inclusive?

Yes, there are 7 onsite restaurants, featuring international cuisine.

Does Dreams Aventuras Riviera Maya - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Dreams Aventuras Riviera Maya - All Inclusive like?

Dreams Aventuras Riviera Maya - All Inclusive is a short 11-minute walk from Puerto Aventuras Marina and 11 minutes' walk from Oasis Beach.

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Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very Good

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Children
Drinks
Entertainment
Family friendly
Location

What guests liked

  • The pool area was nice and fun, with a water slide and a natural pool that kids loved. (20 reviews)
  • The spa was enjoyable, well-equipped, and offered excellent massages with friendly and knowledgeable staff. (6 reviews)
  • The property has a well-equipped gym with various classes including zumba, stretch, and aqua aerobics. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Family vacay on the Riviera Maya

Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Arnold, 6-night trip

10/10 Exceptional

Perfect
Marcus Vinicius, 6-night trip

10/10 Exceptional

Everyone was so pleasant and accommodating.
Jaclyn Nichole, 6-night trip

10/10 Exceptional

Excellent resort .I highly recommend. Everyone and everything was just perfect..
Caroline, 7-night trip

8/10 Very good

The only downside was the food and crowded
Joseph, 7-night trip

8/10 Very good

We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
Frank Paul, 6-night trip

8/10 Very good

We recently stayed with our two young boys and this resort was perfect for our trip. The pools and beach were well maintained, always with something to do. The staff was amazing, and we all had a great time. The resort itself is smaller, but that worked well for us, but it seemed well maintained. Our favorite restaurants were Oceana for breakfast and Gohan and the Italian for dinner, the buffet worked well for the kids at lunch.
Casey, 6-night trip

10/10 Exceptional

Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
Irina, 5-night trip

10/10 Exceptional

I loved how attentive and friendly staff was, will definitely visit again thank you 🙏
Marlene L, 3-night trip

10/10 Exceptional

The employees were absolutely wonderful, so friendly, so helpful and always smiling. I definitely would return.
Margie, 5-night trip

10/10 Exceptional

Service at the resort was impressive. A few of the workers stood out, such as the buffet hostess who remembered our names and always smiled, Anita in the lobby, and the woman in the Asian restaurant who delivered our drinks. These women were hard workers. I was very pleased that we were assigned a room close to the elevator as requested. I wish your pool/beach loungers were more comfortable and that there were more chairs (not just loungers) around the pools.
Michael C, 7-night trip

10/10 Exceptional

The staff was super helpful , family oriented food & drink options. Safe place to stay.
Marie, 4-night trip

8/10 Very good

Beautiful property, very family friendly. Natural pool was amazing our kids loved it. All the staff were mostly pleasant however if there is one suggestion I could offer, adhere to guests food preferences whether it’s an allergy or not. The quality of food can be raised and should match the great service. Overall we enjoyed our stay.
Gilbert, 7-night trip

10/10 Exceptional

Great place to stay the food may not be the best quality other than that you’ll have a great time!
Leandro Del, 7-night trip

10/10 Exceptional

Had a great time , staff was amazing everyone was great would definitely go back
ELIZER TITO, 5-night trip

10/10 Exceptional

The staff was awesome, not a bad one on the property. Room wasn’t quite what we thought we were getting but overall great experience
BRETT, 5-night trip

8/10 Very good

My son was injured on the water slide. We signed the waiver, so I guess that's our fault for letting him do it, but it was more dangerous than it appeared for smaller kids and should not be allowable without a weight requirement. Food and drink were good and easy to get a table without waiting. Swimming area was nice, especially for young kids. More rocky that I expected on the beach. Staff were all very helpful.
Lindsay, 4-night trip

6/10 Good

Food was just ok
Dwayne H, 7-night trip

10/10 Exceptional

Excellent experience
Anela, 7-night trip

10/10 Exceptional

Perfect
Shamika, 4-night trip

10/10 Exceptional

Goto putero adventuras 2-3x a year. Best hotel in the "community" will be back again. Guys and gals in the lobby bar/snack area are the best.
james, 8-night trip

10/10 Exceptional

i wish all the restaurants were open due to the construction on site there was a small food selection, overall good experience with staff and property cleanliness!
Michaela Georgina, 4-night trip

10/10 Exceptional

Wonderful Vacation!

We had a wonderful time at the resort! We were a bit worried after reading the reviews but everything was absolutely wonderful! the staff were beyond amazing and so welcoming! The food was mediocre but fine. We found something each meal! I definitely recommend upgrading to preferred level! The lounge on the 7th floor makes grabbing a quick snack and meal so easy! Entertainment for the kids was great! The area outside the gates is super safe, please go explore and grab a few meals!!
Preferred Marina View
Pool games
Ashley, 5-night trip

10/10 Exceptional

So we thought it was in Tulum, despite the distance from the airport and Tulum….this resort is 10/10.
Annesia, 3-night trip

10/10 Exceptional

We had an excellent time with the family and would highly recommend this hotel.
Saul, 7-night trip