Moon Palace Nizuc - All inclusive

5.0 star property
Luxury beachfront property with golf course, near Moon Palace Golf Club

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Moon Palace Nizuc - All inclusive, a luxurious retreat near Riviera Cancun Golf Resort, invites you to unwind with 27 holes of golf and rejuvenate at AWE Spa. Enjoy breakfast buffets, swim-up bars by the poolside bar or relax in the sun on comfortable loungers. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $410
$500 total
includes taxes & fees
Aug 12 - Aug 13

Why we love this property

Beach paradise awaits
Discover barefoot luxury at this all-inclusive beachfront retreat. White sand beaches with umbrellas and loungers create the perfect tropical escape.
A dining paradise
Savor Mexican and Brazilian cuisine with pool views at 6 restaurants or unwind at 4 bars. Enjoy buffet breakfast, in-room champagne, and vegan options.
Golf paradise
This property features a 27-hole golf course, driving range, and pro shop. Golfers can enjoy lessons, clubhouse access, and a post-game spa experience.

Room options

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Showing 8 of 8 rooms

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(62 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
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Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
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  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
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  • 1 King Bed
  • Free WiFi

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Riviera Cancun Golf Resort - 8 min drive - 4.2 km
  • Delfines Beach - 32 min drive - 25.5 km
  • La Isla Shopping Mall - 45 min drive - 33.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Tulum Intl. Airport (TQO) - 159 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬2 min walk
  • ‪Digit Bar - ‬19 min drive
  • ‪Aroma Café - ‬19 min drive
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Grand Central Buffet - ‬5 min drive

About this property

Moon Palace Nizuc - All inclusive

  • At Moon Palace Nizuc - All inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Caporales, one of 6 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 4 bars/lounges, a golf course, and a free kid's club. The pool and room service get good marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 709 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Yoga classes
  • Basketball
  • Pro golf lessons
  • Shopping
  • Ecotours nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 34 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 47-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Caporales - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Carvao - Overlooking the pool, this steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Manglar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palapa Pelícanos - Onsite restaurant. Reservations are required. Open daily.
Sweet & Coffee - This coffee shop serves brunch only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 005-007-000963/2025

Also known as

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Frequently asked questions

Does Moon Palace Nizuc - All inclusive offer free cancellation for a full refund?

Yes, Moon Palace Nizuc - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Nizuc - All inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Moon Palace Nizuc - All inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Nizuc - All inclusive?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Moon Palace Nizuc - All inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Moon Palace Nizuc - All inclusive?

No, this property doesn't have a casino, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.

What is there to do at Moon Palace Nizuc - All inclusive and nearby?

Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Moon Palace Nizuc - All inclusive also has 4 bars, a waterslide, and a fitness center, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Moon Palace Nizuc - All inclusive?

Yes, there are 6 onsite restaurants, featuring Mexican cuisine and pool views.

Does Moon Palace Nizuc - All inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Moon Palace Nizuc - All inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Nizuc - All inclusive like?

Moon Palace Nizuc - All inclusive is a short 19-minute walk from Moon Palace Golf Club and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Reviews

Moon Palace Nizuc - All inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at Moon Palace offers a variety of delicious options and attentive service. (98 reviews)
  • The pool area offers a variety of activities, live entertainment, and beautiful surroundings. (40 reviews)
  • The all-inclusive experience at this property offers a wide range of amenities and activities, including multiple dining options, live entertainment, and various recreational activities. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Family friendly
Beach
Restaurant
Sunrise
Children
Luxury
Booking

Reviews

Verified

10/10 Exceptional

Fantastic resort. Food was great, customer service was fantastic.
Suthakar, 5-night trip
Verified

10/10 Exceptional

Excellent foods! I’ve been to a lot of resort, this place offers for the best foods and beverages. Everything i ate and drink was delicious!
Vinni, 4-night trip
Verified

10/10 Exceptional

Great all-inclusive for high school senior group spring break! Fun at the pool, energetic and attentive staff, food was good!!
Stephanie, 6-night trip
Verified

10/10 Exceptional

The resort was very clean & beautifully landscaped. The staff was incredibly friendly & attentive. Wonderful resort!
Stacy, 7-night trip
Verified

10/10 Exceptional

We love Moon Palace! Got married there in 2023 and we love going back every anniversary to celebrate! Quick ride from the airport, delicious food and the staff is top notch!
Stefanie, 5-night trip
Verified

10/10 Exceptional

Moon Palace was amazing. Our family had a great stay. The pool and beach were amazing. We went deep sea fishing and had a great time except for the 10 foot waves. This is a great resort and highly recommend it to everyone. We will definitely return for another spring break trip.
Andrew Christopher, 5-night trip
Verified

10/10 Exceptional

The staff were wonderful. Damien at the Nizuc poolside was our absolute favorite, so attentive and personable.
Kathleen, 4-night trip
Verified

10/10 Exceptional

Such a wonderful vacation! Beautiful and incredibly clean. Staff was incredibly attentive and kind. I would definitely stay here again!
Valisatie, 5-night trip
Verified

6/10 Good

Room and staff was nice,
David, 8-night trip
Verified

10/10 Exceptional

Great friendly service, very much looking to please. Good shows and activities. Good food and and drink. Would highly recommend.
Emrys, 6-night trip
Verified

10/10 Exceptional

We always have the best time at Moon Palace. Amazing rooms. The restaurants are soooo good.
Rian, 10-night trip
Verified

10/10 Exceptional

The property is beautiful. There are a lot of restaurants and food quality is great! We love the ice cream and dessert bar!
Ying, 4-night trip
Verified

10/10 Exceptional

Rooms were nice and clean. Staff were very helpful and courteous. I highly recommend this resort. Food was awesome too.
Salim, 5-night trip
Verified

10/10 Exceptional

Great services, great food,
Ketsara, 3-night trip
Verified

8/10 Very good

Nice resort with lot of amenities
Brindha, 4-night trip
Verified

10/10 Exceptional

Everything was good.
Mei Har, 3-night trip
Verified

10/10 Exceptional

The hotel facilities are in excellent condition. The cleanliness and the food are among the best I’ve experienced at an all-inclusive resort. They have several beautiful pools, each offering different activities, which makes the stay even more enjoyable. The beach is not the best—in fact, it’s quite disappointing—but it’s made up for by how beautiful the hotel itself is.
Evelyn, 2-night trip
Verified

10/10 Exceptional

Rooms were beautiful. The staff were very polite and helpful. Beautiful pools and the beach was gorgeous. Plenty to do and lots of places to eat.
Christopher, 7-night trip
Verified

10/10 Exceptional

Excellent service, Excellent food, Excellent place for kids, excellent employees, exceptional pool
Whitney, 1-night trip
Verified

10/10 Exceptional

The cleanest resort we’ve been to. Very good staff. Hermelindo is the best pool waiter ever.
Michael, 7-night trip
Verified

10/10 Exceptional

It was nice staying here we lived jn nizuk no compliant on anything, food, kids activities, shows all was amazing. It is amazing for families
manikdeep singh, 4-night trip
Verified

10/10 Exceptional

This is my scond time to go to Moon palace Cancun, in general I really like the resort, friendly staff & swimming pools. I tried both Sunrise & Nizuc for stay both are beautiful & clean. If you will ask me which one I will choose between the two, Sunrise is better pools & resturants & newer facilities. The 3 hotels in this resorts are great. Kids & adults will Love the place.
Mary Grace Aquino, 6-night trip
Verified

8/10 Very good

Rooms are very good and the staff are very friendly 👌
Ratneswaran, 3-night trip
Verified

10/10 Exceptional

Rooms were clean, staff very nice always willing to help.
Virginia, 4-night trip
Verified

10/10 Exceptional

The staff, hospitality, clean room, the food and all services were available when needed! Amazing place and the people were great!
Yajaira Elizabeth, 4-night trip