Located near Akumal Beach, Hilton Tulum Riviera Maya All-Inclusive Resort offers a serene retreat with 3 beach bars and 9 on-site restaurants. Enjoy yoga classes at the gym or unwind with a body treatment at the spa; previous guests rave about the family-friendly amenities and helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
On the beach
9 restaurants and 3 beach bars
3 poolside bars and 3 bars/lounges
Full-service spa
8 outdoor pools
Free children's club
24-hour fitness center
Free use of bicycles
Beach umbrellas
Beach sun loungers
Beach towels
Feel at home (6)
Children stay free
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
Private bathroom
The current price is $342
$342
$417 total
includes taxes & fees
Jun 1 - Jun 2
Why we love this property
Beach getaway
This all-inclusive property sits on a white sand beach. Guests enjoy beach towels, umbrellas, and loungers while visiting the beachfront restaurant.
Work and play paradise
Business travelers thrive with meeting rooms and computer stations. After work, the beach, spa services, and multiple bars create the perfect leisure balance.
Cuisine for every craving
Asian and regional flavors await at 9 restaurants with ocean views. Guests can also enjoy 3 bars, a cafe, and free full breakfast.
At Hilton Tulum Riviera Maya All-Inclusive Resort, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Akumal Beach. 8 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Noriku, one of 9 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 3 beach bars, a free kid's club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Kids club
Entertainment
Onsite entertainment and activities
At a glance
DONE
Hotel size
735 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 9:00 AM–11:30 AM
9 restaurants
3 bars/lounges
3 beach bars
3 poolside bars
Coffee shop
Free daily reception
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Waterslide
Playground
Children's games
Splash pad
What to do
On the beach
Fitness classes
Yoga classes
Hiking/biking trails
Shopping
Free use of nearby fitness center
Working away
Business center
7 meeting rooms
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Pool cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
12 buildings/towers
Built in 2022
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness center
8 outdoor pools
Arcade/game room
Full-service spa
Massage/treatment rooms
Waterslide
Splash pad
Locally sourced food is prioritized
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
Water dispenser
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible shuttle
Handrails in hallways
Hallway handrail height (inches): 24
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
65-inch Smart TV
Premium digital channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Children's robes
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Furnished balcony/patio
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Restaurant dining guide
Special features
Spa
The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Dining
Noriku - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Auma - Overlooking the ocean, this steakhouse specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Maxal - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Luce - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chiringuito Sea Salt - This beachfront seafood restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some water is reused through a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free cancellation for a full refund?
Yes, Hilton Tulum Riviera Maya All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, there's free valet parking.
What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hilton Tulum Riviera Maya All-Inclusive Resort and nearby?
Have fun with onsite activities like cycling and hiking. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hilton Tulum Riviera Maya All-Inclusive Resort also has 3 poolside bars, 3 beach bars, and a 24-hour fitness center, as well as an arcade, a garden, and a splash pad.
Are there restaurants at or near Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, there are 9 onsite restaurants, featuring beachfront dining, Asian cuisine, and ocean views.
Does Hilton Tulum Riviera Maya All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
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All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
8.6
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The all-inclusive package offered a high-quality experience with excellent restaurants, drinks, and a wide variety of options. (44 reviews)
Breakfast was a highlight with many options and excellent service from staff like Angel, Arcangel, Ivan, Mariana, Armando, and Gabriel. (26 reviews)
The pools were a highlight, with multiple options for relaxation and activity, including swim-up bars and pristine beach areas. (67 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Restaurant
Beach
Drinks
Family friendly
Buffets
Booking
Children
Reviews
Verified
10/10 Exceptional
Jan 31, 2026
Great service, friendly staff, clean rooms, great value
David
David, 5-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Amazing service and the best food in any inclusive resort
Ahmed
Ahmed, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Incredible service beautiful beach and pools. Food was great very clean.
PATRICK
PATRICK, 8-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Clean spacious room, friendly staff, great food.
Susan
Susan, 7-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Great place clean rooms, good amenities and friendly staff
Erick Alexis
Erick Alexis, 5-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Staff members very friendly, can’t complain because everything made my stay feel good!
Evelyn
Evelyn, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
As always, the staff is great and we always enjoy our stay with the Hilton family
Diego
Diego, 5-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Staff was amazing place was amazing food was amazing nothing bad to say at all best all inclusive i have ever sayed at.
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Had so much fun! The staff were very friendly and helpful. The resort was very clean as well.
Meghane
Meghane, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2026
It was family friendly and nice property.
Parin bimal
Parin bimal, 5-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Good food. Pleasant staff. Nice layout. Comfortable rooms.
Robin
Robin, 5-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Very kind and welcoming hotel was amazing staff was great
Daychanel
Daychanel, 4-night trip
Verified
10/10 Exceptional
Jan 30, 2026
The room was clean! Staff was always so welcoming and friendly. Loved everything about the resort! Definitely coming back!
Candace Marie
Candace Marie, 4-night trip
Verified
10/10 Exceptional
Feb 10, 2026
clean room staff amenities etc
Theodore
Theodore, 4-night trip
Verified
8/10 Very good
Dec 27, 2025
Clean rooms, good activities, great staff and amenities. Food and drinks were good
Saijyoti
Saijyoti, 5-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Staff is very friendly! Service was amazing. Made connections and will definitely come back again
Andres
Andres, 5-night trip
Verified
10/10 Exceptional
Jan 1, 2026
The staff was so kind and helpful. We enjoyed all amenities and thought the food was delicious and the room were very clean.
Meagan
Meagan, 5-night trip
Verified
8/10 Very good
Jan 17, 2026
great friendly service
Renato
Renato, 6-night trip
Verified
8/10 Very good
Feb 5, 2026
Gorgeous hotel with beautiful ocean views. Incredibly friendly staff and great drinks My only problems were the food at the buffet was a bit questionable some days and the rooms felt very humid at times making the sheets very damp in the room
Emily
Emily, 7-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Clean nice room, very friendly and helpful staff, very good food.
We had nice family Christmas
Diana Lyubomirova
Diana Lyubomirova, 8-night trip
Verified
10/10 Exceptional
Dec 28, 2025
The view was AMAZING
Lisa V
Lisa V, 5-night trip
Verified
8/10 Very good
Feb 16, 2026
The room was very comfortable, and the view was beautiful. However, in my opinion, the water in the shower was not hot enough; it was quite warm, but I prefer it hot. On a positive note, the breakfast was the BEST.
Reut
Reut, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Scenery, great service, food, safety.
Myra
Myra, 5-night trip
Verified
8/10 Very good
Jan 17, 2026
Staff and cleanliness were very good including room service. Reducing one star as it was lacking range of food and few sport amenities
Ajit
Ajit, 4-night trip
Verified
10/10 Exceptional
Dec 13, 2025
This hotel was absolutely incredible. The service and staff were so kind and the food was honestly very delicious and fresh. We would recommend this to our friends and hope to be back!