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El Dorado Casitas Royale, All & More Inclusive - Adults Only

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Luxury and tranquility await at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive. Unwind with a body treatment or cocktail by the beach bar on the serene terrace overlooking Paradise Beach. With 14 pools to dip into, guests can indulge in their preferred pace of relaxation while connected via high-speed WiFi.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 3 poolside bars and 2 bars/lounges
  • Full-service spa
  • 14 outdoor pools
  • Nightclub
  • Health club
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private hot tub
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Cable TV service
The current price is $423
$518 total
includes taxes & fees
Aug 9 - Aug 10

Why we love this property

Sun, sand, and serenity
The hotel sits on a private white sand beach. Grab refreshing drinks at one of the two beach bars or stroll along the scenic dock.
Full-service spa heaven
The full-service spa offers daily aromatherapy, body treatments, and massage. A private indoor hot tub, sauna, and garden create a peaceful sanctuary.
Luxe room amenities
Deluxe guestrooms feature private indoor hot tubs and jetted bathtubs. Slip into plush bathrobes and enjoy blackout drapes with a free stocked minibar.

Room options

View all photos for CASITA SUITE - MORE INCLUSIVE

A living room with a sofa, a table, and a chair. There is a large window with curtains, a framed picture on the wall, and a view of a beach.

CASITA SUITE - MORE INCLUSIVE

8.8 out of 10
Excellent
(6 reviews)
  • Beach view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for BEACHFRONT CASITA SUITE

A modern bedroom with a large bed, a built-in bathtub, and a balcony with a view of greenery.

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for SWIM UP CASITA SUITE

A modern bedroom with a large bed, a built-in bathtub, and a balcony with a view of greenery.

SWIM UP CASITA SUITE

8.0 out of 10
Very good
(4 reviews)
  • Beach view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for PRIVATE POOL CASITA SUITE

A bedroom with a large bed, a ceiling fan, a TV, a balcony with a table and chairs, and a view of palm trees.

PRIVATE POOL CASITA SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

A hotel room with a large bed, a ceiling fan, a television, and a desk with a chair.

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for ROYAL RETREAT DELUXE PRIVATE POOL SUITE

A bedroom with a large bed, a ceiling fan, a TV, a balcony with a table and chairs, and a view of palm trees.

ROYAL RETREAT DELUXE PRIVATE POOL SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for ROYAL RETREAT DELUXE SWIM UP SUITE

A hotel room with a large bed, a ceiling fan, a television, and a desk with a chair.

ROYAL RETREAT DELUXE SWIM UP SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

SWIM UP JUNIOR SUITE | Balcony view
El Dorado Royale, All & More Inclusive Adults Only
Playa del Carmen
  • Pool
  • Airport transfer
  • Laundry facilities
  • Free parking
8.6 out of 10, Excellent, 649 reviews
The price is $299
$369 total
includes taxes & fees
Aug 1 - Aug 2
El Dorado Royale, All & More Inclusive Adults Only
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About the neighborhood

Map
Playa del Carmen, QROO

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.3 miles/31 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Cocotal - ‬3 min walk
  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪Heaven Bar - ‬11 min drive
  • ‪Martini Bar - ‬9 min walk

About this property

El Dorado Casitas Royale, All & More Inclusive - Adults Only

  • El Dorado Casitas Royale, All & More Inclusive - Adults Only is a great choice for your beach stay in Playa del Carmen. 14 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and Ayurvedic treatments. Dining choices include 4 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 poolside bars, a nightclub, and a health club. Fellow travelers say great things about the helpful staff.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All meals, snacks, and beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

At a glance

DONE

Hotel size

    • 203 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • You will be asked to provide the property with a copy of your passport after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • Coffee shop
  • Room service (limited hours)

What to do

  • On a private beach
  • Volleyball
  • Use of nearby fitness center
  • Ecotours nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Health club
  • 14 outdoor pools
  • Full-service spa
  • 3 outdoor pickleball courts
  • Nightclub
  • Music library
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Dock

Accessibility

  • Tile flooring in public areas

Room amenities

Be entertained

  • 30-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Mobile key entry
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.

Also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Is there a pool at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yes, there are 14 outdoor pools.

Are pets allowed at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yes, there's free self and valet parking.

Is airport shuttle service offered by El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yes, an airport shuttle is available.

What are the check-in and check-out times at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.

What is there to do at El Dorado Casitas Royale, All & More Inclusive - Adults Only and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 14 outdoor swimming pools. El Dorado Casitas Royale, All & More Inclusive - Adults Only also has 3 poolside bars, 2 beach bars, and a nightclub, as well as a private beach, a health club, and private indoor hot tubs.

Are there restaurants at or near El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yes, there are 4 onsite restaurants.

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

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Reviews

El Dorado Casitas Royale, All & More Inclusive - Adults Only Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The food at the resort was consistently great with many options to choose from. (15 reviews)
  • Multiple pools, including a swim-up bar and a large saltwater pool, offered a relaxing and enjoyable experience for guests. (8 reviews)
  • The spa at this property was incredible and highly recommended. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Restaurant
Beach
Room service
Trip
Bar
Children
Concierge

Reviews

Verified

8/10 Very good

Great stay but a bit disappointing on service. Had higher expectations The thi restaurant was Excellent in food and Exceptional in service.
MARTY, 5-night trip
Verified

10/10 Exceptional

Amazing!!!” Loved the room and the food was amazing! Jovany at the pool bar was wonderful!!! Amelia’s food as los was so good
Nicholas, 1-night trip
Verified

10/10 Exceptional

Amazing stay, staff was so friendly, resort was very well maintained, food was delicious, room was beautiful and spacious, spa was incredible
Victoria, 5-night trip
Verified

10/10 Exceptional

El Dorado Casitas Royale is one of my favorite places to be. The staff is always so accommodating and friendly. They are prompt in giving assistance when needed. We were able to book our dinner reservations with no issues. The room was clean the mini bar was always stocked. I can't wait to go back.
Whitney, 3-night trip
Verified

10/10 Exceptional

Wonderful staff
Michael, 5-night trip
Verified

10/10 Exceptional

Our room was surprisingly cleaned. It was cleaned every day and I believe it was twice a day. The staff there were delightful everyone was happy, they evenremembered our names. We felt very good being there The hot tub water was very hot just like it should be they are bars everywhere I mean the staff at the bars also as well were very attentive and very much looking forward to pleasing all the guests.
Joseph, 3-night trip
Verified

10/10 Exceptional

The staff was amazing! Such a great get away with my husband! Will be going back soon!
Ariathna Abigail, 4-night trip
Verified

8/10 Very good

It was great stay, staff very friendly and professional. I personally think the hotel can benefit from a remodel update overall.
Veronica, 4-night trip
Verified

8/10 Very good

Our casita was large and spacious.bed was very comfortable but some furniture needed to be replaced. Staff was excellent and very friendly. Food was very good only complaint food was not serve hot. Many times it was warm.
Picture from beachfront casita had more of a pool view. There was literally no beach
Elaine, 7-night trip
Verified

8/10 Very good

Room was very clean, staff was overall very friendly and helpful. Main reasons why we could not rate the resort higher was related to the inability to make restaurant reservations for the first few night with no option to take care of it in advance as well as inconsistencies with room supplies in regard to coffee and snacks.
Ilona, 7-night trip
Verified

10/10 Exceptional

Staff were amazingly friendly
Eli, 4-night trip
Verified

10/10 Exceptional

Beautiful and great food!
Rebecca, 5-night trip
Verified

8/10 Very good

The resort was beautiful. Food was great and staff were friendly. Time coordination was a little unorganized with certain activities like the spa and excursions, but I had a great experience.
Jordan, 4-night trip
Verified

10/10 Exceptional

Beautiful place with very nice staff.
James, 7-night trip
Verified

8/10 Very good

Resort is amazing, food is excellent! Our only issue is that each time we've stayed here we book a beach front casita and each time upon arrival we're told they don't have one, usually due to some complication. They try to put us in a lesser quality casita and we have to jump through hoops to get what we want, which still wasn't a beach front casita. If you want a beach that you can get in the water and swim, this is not your resort!
Darin, 4-night trip
Verified

10/10 Exceptional

Beautiful 5 star resort with great variety of food
Ibrahim, 7-night trip
Verified

8/10 Very good

Staff very helpful and kind! The resort is very dated! Hot tub in our casita suite did not work, and no discount was offered when we reported it! Our private pool was slimy, dirty, and was NEVER cleaned our entire stay (7 nights)! Would definitely not recommend this resort to anyone! It was a very disappointing stay and Expedia should know that this resort only wants to sell memberships, at our check in, thru out our stay, and even the day we left waiting for our transportation to return to Cancun airport!! Food was poor, and they did not allow us the $120 resort credit to be used towards anything! After paying $5,000 for a seven night stay; we definitely thought it was not worth it at all!!
Jill, 7-night trip
Verified

10/10 Exceptional

Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Victoria, 7-night trip
Verified

10/10 Exceptional

This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
makyla, 8-night trip
Verified

8/10 Very good

Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful.
Eric, 3-night trip
Verified

10/10 Exceptional

Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded!
Michael, 4-night trip
Verified

10/10 Exceptional

Personnel, service and quiet.
Luis, 4-night trip
Verified

10/10 Exceptional

Service by the employees was excellent
Maria, 3-night trip
Verified

10/10 Exceptional

Very nice service
Caleb, 5-night trip
Verified

8/10 Very good

Quiet and relaxing.
Todd, 7-night trip