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Moon Palace The Grand Cancun - All-inclusive

5.0 star property
Luxury beachfront property with golf course, near Moon Palace Golf Club

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On the shores of Cancun, Moon Palace The Grand Cancun - All-inclusive offers a luxurious getaway with 27 holes of golf, a marina, and private beach. Unwind in the steam room or indulge in spa treatments like aromatherapy and massages; enjoy breakfast at one of 12 on-site restaurants or grab a drink at one of 5 swim-up bars.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • Golf course
  • 12 restaurants and 9 bars/lounges
  • 5 swim-up bars
  • 9 outdoor pools and lazy river
  • Free water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private hot tub
The current price is $603
$739 total
includes taxes & fees
Aug 17 - Aug 18

Why we love this property

Beach bliss and beyond
Wander along white sands at this all-inclusive beachfront haven. A beach bar, free cabanas, and marina await, plus mini golf and basketball for variety.
Work and play paradise
Tackle business goals in well-equipped meeting rooms, then hit the beach club or indulge in spa services. A nightclub and swim-up bars await after hours.
Multiple dining options
This hotel boasts 12 restaurants, 9 bars, and a cafe where Italian cuisine beckons. Full breakfast is complimentary for a perfect start to each day.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Deluxe Garden View

A hotel room with two beds, a desk, a chair, a dresser, and a large window with a view of greenery.

Grand Deluxe Garden View

8.6 out of 10
Excellent
(112 reviews)
  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Grand Swim Up Suite Garden View

A hotel room with two beds, a desk, a chair, a lamp, and a view of a pool.

Grand Swim Up Suite Garden View

  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Grand Presidential Suite

A modern hotel room with a large bed, a bench, a TV, and a view of the ocean.

Grand Presidential Suite

  • Garden view
  • 232 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Grand Family Suite Garden View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the hotel and greenery.

Grand Family Suite Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Grand Honeymoon Suite - King Size Bed

A spacious hotel room with a large bed, a sitting area with a table and chairs, a small desk with a lamp, and a view of a garden through a sliding door.

Grand Honeymoon Suite - King Size Bed

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Governor Suite - King Size Bed

A modern hotel room with a large bed, a TV, a dining area, and a view of the outdoors.

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 151 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

A modern hotel room with a large bed, a desk, a chair, and a view of the outside.

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Grand Villa Three Bedroom

A modern living room with a pool table, leather sofas, a coffee table, and a dining area with blue chairs.

Grand Villa Three Bedroom

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Grand Villa Pool Three Bedroom

A swimming pool with lounge chairs, a building with balconies, and palm trees.

Grand Villa Pool Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Grand Villa Sunset View Three Bedroom

A modern interior with a sofa, coffee table, and a large abstract painting.

Grand Villa Sunset View Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Grand Villa Four Bedroom

A hotel room with a large bed, a TV, a painting, and a view of the ocean.

Grand Villa Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Grand Villa Pool Four Bedroom

A poolside area with wicker furniture, a pool, and a view of tropical vegetation.

Grand Villa Pool Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Grand Villa Sunset View Four Bedroom

A modern hotel room with a dining area, a bed with a blue and white bedspread, a round coffee table with a flower vase, and a large painting on the wall.

Grand Villa Sunset View Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free WiFi

Similar properties

Aerial view
Moon Palace Cancun - All-Inclusive
Cancun
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.4 out of 10, Very Good, 3,099 reviews
The price is $375
$464 total
includes taxes & fees
Aug 17 - Aug 18
Moon Palace Cancun - All-Inclusive
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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 14 min walk - 1.2 km
  • Xoximilco - 6 min drive - 4.6 km
  • Riviera Cancun Golf Resort - 10 min drive - 5.3 km
  • Delfines Beach - 30 min drive - 24.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬19 min walk
  • Grand Lobby Bar
  • ‪Grand Central Buffet - ‬8 min walk
  • ‪Boulangerie - ‬10 min walk
  • ‪The Grill - ‬11 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

  • Placing you within a 15-minute walk of Moon Palace Golf Club, Moon Palace The Grand Cancun - All-inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and beachside drinks. Guests can splash around at the 9 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and hydrotherapy. JC Steakhouse, one of 12 restaurants, serves dinner. Other highlights at this luxurious property include 5 swim-up bars, a golf course, and a marina. Fellow travelers love the pool and helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

At a glance

DONE

Hotel size

    • 1304 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • 5 swim-up bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's games
  • Toys

What to do

  • On a private beach
  • Free beach club
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Bowling alley
  • Ecotours
  • Mini golf
  • Hiking/biking trails
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • 10 meeting rooms
  • Computer station
  • Conference space (32630 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2017
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Fitness center
  • Golf course on site
  • 9 outdoor pools
  • Free water park
  • Arcade/game room
  • Spa services
  • Lazy river
  • Marina
  • Nightclub
  • 4 outdoor tennis courts
  • Steam room
  • Waterslide
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

JC Steakhouse - This steakhouse serves dinner only. Reservations are required. Open daily.
Tavola - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Casa Mia - This diner specializes in Mexican cuisine and serves dinner only. Open daily.
Habibi - Lebanese Cuisine - This family restaurant serves breakfast, lunch, and dinner. Open select days.
Jade - This diner specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pets

  • Service animals exempt from fees

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 005-007-001007/2025

Also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Frequently asked questions

Does Moon Palace The Grand Cancun - All-inclusive offer free cancellation for a full refund?

Yes, Moon Palace The Grand Cancun - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace The Grand Cancun - All-inclusive?

Yes, there are 9 outdoor pools and a children's pool.

Are pets allowed at Moon Palace The Grand Cancun - All-inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace The Grand Cancun - All-inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Moon Palace The Grand Cancun - All-inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Moon Palace The Grand Cancun - All-inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Moon Palace The Grand Cancun - All-inclusive and nearby?

Have fun with onsite activities such as hiking, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, basketball, and bowling. Enjoy a swim in one of the 9 outdoor swimming pools or use the all-inclusive property's other amenities, which include 5 swim-up bars and a nightclub. Moon Palace The Grand Cancun - All-inclusive also has a private beach, a lazy river, and a steam room, as well as private indoor hot tubs, an arcade, and a garden.

Are there restaurants at or near Moon Palace The Grand Cancun - All-inclusive?

Yes, there are 12 onsite restaurants, featuring Italian cuisine.

Does Moon Palace The Grand Cancun - All-inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Moon Palace The Grand Cancun - All-inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Moon Palace The Grand Cancun - All-inclusive like?

Moon Palace The Grand Cancun - All-inclusive is a short 11-minute walk from Moon Palace Golf Club and 13 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Reviews

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered a wide variety of delicious food options with excellent service. (217 reviews)
  • The pools and water parks were a standout, offering a variety of options for relaxation and fun for all ages. (86 reviews)
  • All-inclusive amenities and dining options exceeded expectations with generous offerings and high-quality food. (34 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Children
Restaurant
Room
Family friendly
Water park
Beach
Booking
Recreation

Reviews

Verified

10/10 Exceptional

Our family enjoyed an amazing time. Our teenage kids loved the arcade, jumping room and cafe. My husband and I appreciated the cleanliness of this resort with the excellent restaurants and entertainment. We will definitely put this on our return list of places to go.
Jennifer, 2-night trip
Verified

10/10 Exceptional

Food is excellent, fun for kids
Wei Cheng, 3-night trip
Verified

10/10 Exceptional

Family friendly and lots to do for all ages
Martin, 9-night trip
Verified

10/10 Exceptional

Amazing hotel and perfect food and location
Mina, 6-night trip
Verified

8/10 Very good

great place with friendly people
Michael, 4-night trip
Verified

10/10 Exceptional

Best place to stay with kids in Cancun!! Hands down the best resort I have had experience with.
Naveen, 7-night trip
Verified

8/10 Very good

Clean, friendly staff, family friendly.
Caitlyn, 3-night trip
Verified

10/10 Exceptional

Great staff. Great food. Clean resort. Everything you could ask for in a resort.
Jayson C, 3-night trip
Verified

10/10 Exceptional

The staff was amazing, and the room was clean — a home away from home. The food was great, with plenty of options. My family and I had a wonderful time.
Aricka, 3-night trip
Verified

10/10 Exceptional

Kids had a great time
Edith, 3-night trip
Verified

10/10 Exceptional

Family friendly, water park, pools, beach, all inclusive, great variety of high quality restaurants and shows
Ziad, 6-night trip
Verified

10/10 Exceptional

We had a wonderful stay at the Moon Palace Grand. The food and service from staff were definite highlights. Lovely staff and so many options to choose for eating. The pools were so great and the pathways to walk everywhere were fantastic.
Nycky-jay, 6-night trip
Verified

10/10 Exceptional

Excellent service and property is well managed. Will visit again.
Mathew George, 3-night trip
Verified

8/10 Very good

Kids friendly
Yingye, 2-night trip
Verified

10/10 Exceptional

Staff were very friendly, amenities were great and liquor was excellent!
Katie, 2-night trip
Verified

10/10 Exceptional

Yes gym was excellent and childcare was great and there were couple of options for childcare
Anusha, 4-night trip
Verified

10/10 Exceptional

Clean room twice a day. Nice staff. Good food great for the kids
Jiaping, 5-night trip
Verified

8/10 Very good

For a huge, inclusive property, it was great. Staff is super friendly and helpful. Highly recommend Grand section over the other two (Sunrise/Nizuk). It’s newer, better restaurants, beach, etc. workout facility is great and so are pools.
Kenje, 6-night trip
Verified

10/10 Exceptional

Great hotel, amenities, pools. Excellent food. Staff super friendly. Recommended 100%
Andres, 5-night trip
Verified

10/10 Exceptional

Very nice resort. Kids enjoyed a lot. Good spot for a perfect vacation.
Krishnamoorthy, 4-night trip
Verified

8/10 Very good

Staff were great, rooms were nice. We were concerned about food safety but we all did fine and had everything including sushi and salads. Desserts were really good. Each property has a different vibe with Sunrise being most party-like and The Grand most little kid friendly.
Kwan, 3-night trip
Verified

10/10 Exceptional

The room super clean, good amenities.
yara, 3-night trip
Verified

10/10 Exceptional

We loved The Grand so much that we bought their membership! The drinks and food were excellent and the service and staff were outstanding. Big shoutout to Jose at the pools. He was wonderful!
Michelle, 8-night trip
Verified

10/10 Exceptional

Great experience lots to do for kids and couples
Shirali, 5-night trip
Verified

10/10 Exceptional

Very clean, lots of amenities and activities for the kids, great food overall - Habibi and Travola were our favourite restaurants. Great for families but verrryyyy loud
Erika, 6-night trip