Moon Palace Cancun - All-Inclusive

4.5 star property
Luxury beachfront property with golf course, near Moon Palace Golf Club

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Aerial view - Moon Palace Cancun - All-Inclusive (Cancun)
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Superior Governor Ocean Front Suite - King Size Bed | Premium bedding, down comforters, memory foam beds, free minibar - Moon Palace Cancun - All-Inclusive (Cancun)
Aerial view - Moon Palace Cancun - All-Inclusive (Cancun)
Superior Governor Ocean Front Suite - King Size Bed | View from room - Moon Palace Cancun - All-Inclusive (Cancun)
Located near Riviera Cancun Golf Resort, Moon Palace Cancún - All Inclusive offers an unforgettable getaway with 27 holes of golf, a marina, and a vibrant nightclub. Enjoy beach volleyball on the white sand beach or unwind at one of the 7 outdoor pools with sun loungers. Previous guests rave about family-friendly amenities and helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Golf course
  • On the beach
  • 16 restaurants and 11 bars/lounges
  • 9 swim-up bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $6,350 MXN
$7,761 MXN total
includes taxes & fees
Dec 13 - Dec 14

Why we love this property

Beach bliss
This all-inclusive resort sits directly on white sand. Beach club access, yoga sessions, and water activities create a complete oceanside experience.
Spa serenity
A full-service spa offers daily treatments from facials to hot stone massages. Wellness continues with a sauna, hot tub, and fitness room at this hotel.
Luxury coastal beauty
A living plant wall, local artist showcase, and marina create a stunning blend of nature and culture at this luxury beach property.

Room options

Available filters for rooms
Showing 12 of 12 rooms

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Swim Up Suite

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 90 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Suite Golf Course View

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 90 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(13 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(188 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.6 out of 10
Good
(80 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 38 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

  • Go Grand Outlet Riviera Maya - 2 min walk - 0.2 km
  • Grand Outlet Riviera Maya - 6 min walk - 0.6 km
  • Xoximilco - 10 min walk - 0.9 km
  • Moon Palace Golf Club - 16 min walk - 1.3 km
  • El Tinto Golf Course - 5 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive
  • Tulum Intl. Airport (TQO) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Boulangerie - ‬7 min drive
  • ‪Grand Central Buffet - ‬7 min drive
  • ‪The Grill - ‬9 min drive

About this property

Moon Palace Cancun - All-Inclusive

At Moon Palace Cancun - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 9 swim-up bars, a golf course, and a marina. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Miniature golf
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 1334 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 16 restaurants
  • 11 bars/lounges
  • 9 swim-up bars
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Golf lessons
  • Golfing
  • Mini golf
  • Kayaking
  • Windsurfing
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Foosball
  • Table tennis
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 16 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 7 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Marina
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 78
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Accessible airport shuttle
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 005-007-000963/2025

Also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

Does Moon Palace Cancun - All-Inclusive offer free cancellation for a full refund?

Yes, Moon Palace Cancun - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Cancun - All-Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at Moon Palace Cancun - All-Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Cancun - All-Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Moon Palace Cancun - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Moon Palace Cancun - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Moon Palace Cancun - All-Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.

What is there to do at Moon Palace Cancun - All-Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and volleyball, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Moon Palace Cancun - All-Inclusive also has 9 swim-up bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Moon Palace Cancun - All-Inclusive?

Yes, there are 16 onsite restaurants, featuring Asian cuisine.

Does Moon Palace Cancun - All-Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Moon Palace Cancun - All-Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Cancun - All-Inclusive like?

Moon Palace Cancun - All-Inclusive is a short 8-minute drive from Cancun Intl. Airport (CUN) and 9 minutes' walk from Xoximilco.

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Moon Palace Cancun - All-Inclusive Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Children
Family friendly
Sunrise
Booking
Luxury

What guests liked

  • The pool is huge, beautiful, and offers many amenities, with plenty of lounge chairs and options for all ages. (126 reviews)
  • Dining options were fantastic with delicious meals and excellent service at the various restaurants. (71 reviews)
  • The all-inclusive package offered a wide variety of restaurants, unlimited drinks, and excellent value for money. (42 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Came to relax and enjoy family moments not to be hassle by pressure sales people.
Jose, 3-night trip

10/10 Exceptional

Everything was perfect
Donna, 3-night trip

10/10 Exceptional

Awesome resort!
Gregory, 7-night trip

4/10 Fair

Just ok, feels dated. Service mediocre. Timeshare sales constant push is very annoying
Lewis, 3-night trip

10/10 Exceptional

Good resort
Mitul, 4-night trip

10/10 Exceptional

It was beautiful clwan
Bindya, 3-night trip

10/10 Exceptional

Was Amazing stay!
Mygenet T, 5-night trip

10/10 Exceptional

It’s our second time on this hotel everything it’s great very recommended! The spa and restaurants are great
Xeulem, 3-night trip

10/10 Exceptional

Great place to stay
Edwin, 4-night trip

10/10 Exceptional

I loved my stay here. Food was great and the staff was amazing. I would definitely recommend staying here!
Taylor Gopie, 4-night trip

10/10 Exceptional

The atmosphere was very relaxing
Christina, 3-night trip

10/10 Exceptional

Everything is right there to stay and relax.
Vijaya, 4-night trip

10/10 Exceptional

The food was exceptional, the resort is beautiful and so much for kids to do.
Trenton, 4-night trip

10/10 Exceptional

Everything i love this resort i well come back here next time
Eduardo, 4-night trip

10/10 Exceptional

Beautiful Hotel, excellent service and amenities.
Patricia, 4-night trip

10/10 Exceptional

Loved the amount of things available for kids to do, food options were great
Jamie, 5-night trip

10/10 Exceptional

Great place!
Kaelan, 8-night trip

10/10 Exceptional

Amazing, kids absolutely loved it, everything was great, the staff is so attentive
Sheyla, 5-night trip

10/10 Exceptional

A great vacation place
Denise, 3-night trip

10/10 Exceptional

Beautiful place
Elvis, 3-night trip

10/10 Exceptional

The food was AMAZING, highly recommended and 100% worth the money, the staff is beyond amazing
Christian, 4-night trip

10/10 Exceptional

Beautiful property, restaurants were delicious and great service. Must try spa services the massage was amazing!
Joseph Michael, 3-night trip

10/10 Exceptional

Good place to visit with the fam
adaneysis, 6-night trip

8/10 Very good

A lot of options for food. Place is big but has a lot of transportation so easy to access.
Zi Ying, 4-night trip

10/10 Exceptional

Luxury at its best!
Ramchandra, 4-night trip