Hotels in Punta Sam

Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.

This hotel isn’t for everyone…. If you aren’t open minded and non-judge mental then save us all and don’t come. I love the energy this place bring to all that want to laugh, love and live. Spring break for the adults….😏🍸🍸😎

Loved the pool, breakfast and employees were so nice!

Amazing hotel!!!! Stayed for 4 nights as an adult vacation. Everything was excellent from food, drinks, hospitality and cleanliness. Definitely booking again very soon.

Everything was amazing! Highly recommend.

My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...

Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients. Also not the place for the college crowd, thankfully.

Definitely the best resort I have ever stayed at, food so good, very clean, staff so nice.

Staff is amazing had an amazing stay. My Butler Yuri made it everything so easy and checked in on us everyday. She was the best! Carlos from the Gourmet hall provided us with the best service every morning for breakfast. I will definitely be going back to this resort.

I like that they have club member adult site and family site separately so i was able to have quite time. The room was spacious, clean and had a beautiful ocean view. The beach was goergease and there were much fewer seaweed than I expected so i enjoyed staying at beach most of time. There are many restaurant choices. I couldn't go to all the restaurants during my 5 night 6 days stay, but my favorite was DOMO. Domo is a must go restaurant. Over all staffs are well trained and have professional...

Must knows: At the airport… just keep walking and find your transport outside. Do not stop to speak to the people at the counters. They are selling you tickets to timeshare presentations. At the hotel… Skip the ‘vacation club’ presentation if you don’t want to lose 6-8 hours and spend $50k. It is not 90 minutes and it’s not cheap. The property was amazing. The food was great. Service was impeccable. The only ‘downfall’ was the presentation. Apparently, these are common at these places. It is...

This was my second time around and as always, the resort is so beautiful & very modern. I enjoyed the one bedroom suite beds are very comfortable. My son stayed on the sofa bed and said it was very comfortable as well. The staff is very friendly and goes over and beyond your entire stay. The food is phenomenal especially the Italian restaurant. All five restaurants are amazing. However, the Italian one was my favorite, very elegant upscale and I want to let all of you know is that you’re getting...

Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...

Villa Del Palmar is a great Cancun Resort. It really caters to families with it's amazing pools, super friendly staff & comfortable rooms. For the most part, the restaurants offer very good food, but a little pricey. A few of the downsides are, the beach was overtaken by seaweed, so don't expect much from that (stay around the pool), there isn't much near by, so you pretty much stay at the resort or do an excursion (Isla Mujares is a must). Taxi service is very expensive. Be careful about...

Great location, away from crowds, vendors. Walk to the ferry to Isla Mujeres. Well appointed rooms and facilities. We will be back.

What made our stay most enjoyable is we relaxed and still had great options to keep our 3 year old busy. We don't like overly crowded and party atmosphere resorts and this was the perfect fit. It allowed us the recharge time for quiet moments by the pool with great service and then still could get away to take a kayak or private boat out for the day which was so convenient and overall a wonderful vacation for us as a family of 3.

We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. ...

Staff was very nice and polite always willing to help. The only thing I would suggest is to have the air conditioner up more in the lobby and on the elevators.