Hotels in El Zapote

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"Every single person at this place is professional and kind, proud to be in the hospitality industry. From Andy & Isaias from the valet parking to the restaurant staff and the front desk and concierge. Five, six and seven stars. Thank you for making the difference. The food and the coffee is very very good. "

"Outside of one odd detail I liked everything about this hotel. The room was great. I didn't use the pool but it was inviting. There was a family there enjoying their time so I let them be haha. I use the gym very nice. The complimentary breakfast was surprisingly filling. However, the one issue I had was that when I went to make the booking I had the option to choose or not choose the buffet. I chose to not get the buffet and go with the complimentary continental breakfast. However, I had booked the room for myself and for my mom. For some reason the booking only allows for one continental breakfast and there is no way to ask for a second one. Staff told me that this is an issue they've had before. I made Expedia aware of this and they satisfactorily resolved my issue. I highly recommend this hotel due to its location safety staff and overall great vibes"

"Breakfast "

"The service was amazing! "

"We stayed a few with some friends. While most of the stay went well. The master suite is the way to go as far as room and comfort. We did however have a couple of issues. there was mold in the bathroom. A LOT of mold. Over the toilet, under the sink, and under the vanity. There was also some questionable electrical work that was just covered with a piece of paper and not an electrical outlet or cover. We did find some discrepancies in some of our bar tabs at the pool. A couple of drinks added here and there, charges for breakfast at the restaurant for things we didn’t eat etc. It might have been oversights and they did get reversed but more of a pain than anything. "

"Moderate hotel. Beds are hard and no blankets. Only good part was room service. Won’t stay there again "

"Great Hotel!! Very clean and the hospitality was on point. "

"Todo execelente, muy satisfactorio buena atención y pulcritud."