DoubleTree by Hilton Hotel Veracruz puts you just a 5-minute drive from Veracruz Harbour and Malecón de Veracruz. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Enxebre, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the room service and helpful staff.
General Heriberto Jara Intl. Airport (VER) - 28 min drive
Veracruz Central Station - 28 min walk
Restaurants
Jarrita De Oro - 7 min walk
Buffet Novo Mar - 2 min walk
Antojitos Ninfas - 3 min walk
Antojitos Veracruzanos Lolita - 8 min walk
Molcajete Comida Veracruzana - 8 min walk
About this property
DoubleTree by Hilton Hotel Veracruz
DoubleTree by Hilton Hotel Veracruz puts you just a 5-minute drive from Veracruz Harbour and Malecón de Veracruz. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Enxebre, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the room service and helpful staff.
At a glance
Hotel size
155 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking and van parking on site
Limited self and valet parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–noon
Free WiFi (speed of 50+ Mbps) and free wired internet
Phone
Desk chair
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Enxebre - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 350.00 for adults and MXN 280.00 for children
Late check-out can be arranged for an extra charge of MXN 600.00 (subject to availability)
Pets
Service animals exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz
Frequently asked questions
Does DoubleTree by Hilton Hotel Veracruz offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Veracruz?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at DoubleTree by Hilton Hotel Veracruz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel Veracruz?
Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Veracruz?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 600.00 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel Veracruz?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (7-min drive) and Big Bola Casino (8-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel Veracruz and nearby?
DoubleTree by Hilton Hotel Veracruz has an outdoor pool and a health club.
Are there restaurants at or near DoubleTree by Hilton Hotel Veracruz?
Yes, Enxebre offers international cuisine and ocean views.
What's the area around DoubleTree by Hilton Hotel Veracruz like?
DoubleTree by Hilton Hotel Veracruz is located near Regatas Beach in Malecon, a short 16-minute walk from Veracruz Harbour and 9 minutes' walk from Malecón de Veracruz.
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Reviews
DoubleTree by Hilton Hotel Veracruz Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet was consistently described as excellent, delicious, and varied. (12 reviews)
The restaurant offered delicious food, excellent service, and a good experience. (11 reviews)
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Verified review
10/10 Exceptional
Apr 4, 2025
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Verified review
10/10 Exceptional
Jul 29, 2025
Veey friendly staff
Verified review
10/10 Exceptional
May 30, 2025
The room was very good, quiet and good to rest
Verified review
10/10 Exceptional
Sep 25, 2024
Very convenient location
Verified review
10/10 Exceptional
Dec 2, 2024
Excellent staff.
Verified review
10/10 Exceptional
Aug 24, 2024
The room was super comfortable
Verified review
6/10 Good
Mar 5, 2026
Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Verified review
8/10 Very good
Dec 26, 2025
Clean room👏 no hot water tho other wise excellent
Verified review
10/10 Exceptional
Mar 15, 2025
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Verified review
8/10 Very good
Aug 26, 2024
Relaxing pool area.
We were able to check in early from an overnight flight. Made the day and evening easy to enjoy after a nap!
Verified review
10/10 Exceptional
Apr 26, 2025
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Verified review
10/10 Exceptional
Oct 29, 2024
The staff were incredibly welcoming the minute we stepped into the hotel, which was a nice feeling after traveling for a long period of time. Our view was incredible as well since we chose a room with an ocean view. I will say, though, that one little invonvenience was the elevator. There were times when it was not working too well, taking a little longer to open once we reached our floor of choice. Other than that though, wonderful experience, would come again.
Verified review
10/10 Exceptional
Jul 29, 2026
Highly recommend very good location.
Verified review
10/10 Exceptional
Jun 25, 2026
Everything is excellent in this hotel
Verified review
10/10 Exceptional
Apr 27, 2026
Great service, good location
Verified review
8/10 Very good
Jun 20, 2026
Breakfast
Verified review
10/10 Exceptional
Jun 29, 2025
Excelente hotel
Verified review
10/10 Exceptional
Apr 7, 2026
Excelente
Verified review
10/10 Exceptional
Apr 19, 2026
we had such a wonderful time at the double tree , they are very attentive and go far and beyond to make customers happy, it was my 50th birthday and they decorated our room and brought an amenity for me to celebrate.
Verified review
10/10 Exceptional
Aug 16, 2026
Everything was well done except the shower. The shower head was not good and the pressure was low. That was the only negative!