At City Express by Marriott Veracruz, you'll be just a 5-minute drive from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers say good things about the helpful staff and location.
Prol Blv, Avila Camacho 2374, Fracc. Costa de Oro, Boca del Río, VER, 94299
What's nearby
Veracruzano Coral Reef System National Park - 1 min walk - 0.1 km
Big Bola Casino - 10 min walk - 0.9 km
University of Veracruz - 12 min walk - 1.0 km
Plaza Mocambo Veracruz - 17 min walk - 1.4 km
Casino Codere Boca del Río - 6 min drive - 2.6 km
Getting around
General Heriberto Jara Intl. Airport (VER) - 30 min drive
Veracruz Central Station - 17 min drive
Restaurants
Quekas Chili - 5 min walk
Villa Rica Restaurante Costa de Oro - 4 min walk
Pinshi Suchi - 4 min walk
Madison Grill Boca - 5 min walk
Los Giros - 4 min walk
About this property
City Express by Marriott Veracruz
At City Express by Marriott Veracruz, you'll be just a 5-minute drive from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers say good things about the helpful staff and location.
At a glance
Hotel size
124 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
No plastic coffee stirrers
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Down comforter
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Renovations and closures
The following facilities or services will be unavailable from September 13 2026 to October 5 2026 (dates subject to change):
Swimming pool
Pets
Service animals exempt from fees
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
City Express Veracruz
City Hotel Veracruz Express
City Express Veracruz Hotel
Frequently asked questions
Does City Express by Marriott Veracruz offer free cancellation for a full refund?
Yes, City Express by Marriott Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Veracruz?
Yes, there's an outdoor pool. The pool will be unavailable from September 13 2026 to October 5 2026 (dates subject to change).
Are pets allowed at City Express by Marriott Veracruz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Veracruz?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at City Express by Marriott Veracruz?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Veracruz?
No, this hotel doesn't have a casino, but Big Bola Casino (11-min walk) and Casino Codere Boca del Río (3-min drive) are both nearby.
What is there to do at City Express by Marriott Veracruz and nearby?
City Express by Marriott Veracruz has an outdoor pool and a fitness center.
What's the area around City Express by Marriott Veracruz like?
City Express by Marriott Veracruz is located on the waterfront, a short 16-minute walk from Plaza Mocambo Veracruz and 11 minutes' walk from Big Bola Casino. Travelers say this hotel is in a good location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
City Express by Marriott Veracruz Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
6.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The nearby beach is quiet, pleasant, and within a short walking distance from the hotel. (10 reviews)
My kids got sick after eating their ham and cheese from the continental breakfast. Other than that all good very beautiful view
Verified review
8/10 Very good
Jul 11, 2026
Good stay, free breakfast and nice location
Verified review
6/10 Good
Jul 28, 2026
unfortunately malfunctioning to nonexistent internet was a difficult issue to oversee during stay, need to complete work assignments that were the purpose of my visit,
Verified review
10/10 Exceptional
Jun 13, 2026
Good
Verified review
6/10 Good
Apr 9, 2026
Ñ
Verified review
10/10 Exceptional
Feb 4, 2026
Personal amable
Verified review
10/10 Exceptional
Apr 20, 2025
Excelente
Verified review
10/10 Exceptional
Mar 10, 2025
Excelente
Verified review
10/10 Exceptional
Apr 16, 2026
.
Verified review
10/10 Exceptional
Feb 12, 2025
Excelente
Verified review
10/10 Exceptional
Jan 11, 2025
Excelente
Verified review
2/10 Poor
May 6, 2026
Room was filthy, air conditioning was extremely noisy, no ventilation in rooms, matress smelled
Like urine. Breakfasts were unappetizing. Breakfast area was always crowded and breakfast choices were nonexistent.Pool was filthy and not cleaned the entire week we were there. Brea
Verified review
10/10 Exceptional
Mar 21, 2026
.
Verified review
6/10 Good
Aug 11, 2025
Lunch is always the same and tasteless, the lobby area is very hot, the pool needs more time to enjoy, and the beach gate needs more time too.
Verified review
2/10 Poor
Sep 2, 2025
Nobody spoke English. You have visitors from all over the world. But yet you only have Spanish people working in this hotel
It needs to be more diverse. The upkeep is horrible. Everything is old and dingy
Verified review
10/10 Exceptional
Sep 14, 2025
...
Verified review
6/10 Good
Mar 11, 2025
.
Verified review
4/10 Fair
Aug 13, 2025
The beds were comfortable. Front desk wasn’t staffed adequately. Long lines. Some staff seemed happy and interested in helping, most others were just there doing their job without a helpful attitude. There wasn’t any AC in the lobby so waiting in line to check in was miserable. This was also the breakfast area so it was uncomfortable while trying to have breakfast. Breakfast items were average.
Verified review
10/10 Exceptional
Sep 5, 2026
La habitación huele mucho a humedad pero el servicio por parte del personal es excelente
Verified review
10/10 Exceptional
Aug 23, 2026
Muy limpias las instalaciones
Verified review
8/10 Very good
Jul 22, 2026
Un servicio muy básico y regular limpieza y atención
Verified review
4/10 Fair
Jul 7, 2026
Los cuartos están deteriorados
Verified review
8/10 Very good
Jul 6, 2026
El desayuno es muy desagradable. Podrían esforzarse un poquito. Fruta refrigerada. Comida sin sabor. Las cosas están bien. Pero el sabor es fatal. Muy feo. Si tuviera sazón y sabor todo sería diferente. Es mi recomendación. No nos gustó y no desayunamos . La mucama me despertaba todos los días. Si tenían horario de limpieza hubieran avisado para decirles que íbamos de vacaciones a descansar. Por lo demás el precio calidad beneficio. Bien. Pero definitivamente no volveré por el desayuno y la despertada
Verified review
8/10 Very good
Jun 18, 2026
al llegar nos atendio una recepcionista amable pero no se percato que estaba ocupada la habitacion del segundo piso y fue muy incomodo, ya que abrimos y estaban todas las cosas des huesped salimos de inmediato y al bajar a la recepcion nos atendio otra recepcionista muy mal encarada le comentamos que cuanto seria la diferencia por una vista al mar y elevo el costo dos veces, incomodos pero regresamos a la habitacion asignada del 3 piso y todo bien por que ya no solicitamos mas atencion para no pasar una mala estacia, la comida del buffete rica, la alberca limpia y las toallas limpias, el area de playa tambien muy limpio, si regresaria.