City Express by Marriott Veracruz

Property class: 3
Waterfront hotel with outdoor pool, near Plaza Las Americas Shopping Mall

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At City Express by Marriott Veracruz, you'll be just a 5-minute drive from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers say good things about the helpful staff and location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
The current price is $81
$95 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room, 2 Double Beds (View)

7.6 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Room, 1 Queen Bed, Ocean View

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Room, 1 Queen Bed (View)

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Superior Room, 1 Queen Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Map
Prol Blv, Avila Camacho 2374, Fracc. Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Veracruzano Coral Reef System National Park - 1 min walk - 0.1 km
  • Big Bola Casino - 10 min walk - 0.9 km
  • University of Veracruz - 12 min walk - 1.0 km
  • Plaza Mocambo Veracruz - 17 min walk - 1.4 km
  • Casino Codere Boca del Río - 6 min drive - 2.6 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 30 min drive
  • Veracruz Central Station - 17 min drive

Restaurants

  • ‪Quekas Chili - ‬5 min walk
  • ‪Villa Rica Restaurante Costa de Oro - ‬4 min walk
  • ‪Pinshi Suchi - ‬4 min walk
  • ‪Madison Grill Boca - ‬5 min walk
  • ‪Los Giros - ‬4 min walk

About this property

City Express by Marriott Veracruz

  • At City Express by Marriott Veracruz, you'll be just a 5-minute drive from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers say good things about the helpful staff and location.

At a glance

Hotel size

    • 124 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from September 13 2026 to October 5 2026 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

City Express Veracruz

City Hotel Veracruz Express

City Express Veracruz Hotel

Frequently asked questions

Does City Express by Marriott Veracruz offer free cancellation for a full refund?

Yes, City Express by Marriott Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Veracruz?

Yes, there's an outdoor pool. The pool will be unavailable from September 13 2026 to October 5 2026 (dates subject to change).

Are pets allowed at City Express by Marriott Veracruz?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express by Marriott Veracruz?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at City Express by Marriott Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.

Is there an onsite casino at City Express by Marriott Veracruz?

No, this hotel doesn't have a casino, but Big Bola Casino (11-min walk) and Casino Codere Boca del Río (3-min drive) are both nearby.

What is there to do at City Express by Marriott Veracruz and nearby?

City Express by Marriott Veracruz has an outdoor pool and a fitness center.

What's the area around City Express by Marriott Veracruz like?

City Express by Marriott Veracruz is located on the waterfront, a short 16-minute walk from Plaza Mocambo Veracruz and 11 minutes' walk from Big Bola Casino. Travelers say this hotel is in a good location.

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Reviews

City Express by Marriott Veracruz Reviews

8.2

Very Good

8.6

Cleanliness

6.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The nearby beach is quiet, pleasant, and within a short walking distance from the hotel. (10 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location

Reviews

Verified review

10/10 Exceptional

Great location and accessible
Verified review

6/10 Good

My kids got sick after eating their ham and cheese from the continental breakfast. Other than that all good very beautiful view
Verified review

8/10 Very good

Good stay, free breakfast and nice location
Verified review

6/10 Good

unfortunately malfunctioning to nonexistent internet was a difficult issue to oversee during stay, need to complete work assignments that were the purpose of my visit,
Verified review

10/10 Exceptional

Good
Verified review

6/10 Good

Ñ
Verified review

10/10 Exceptional

Personal amable
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excelente
Verified review

2/10 Poor

Room was filthy, air conditioning was extremely noisy, no ventilation in rooms, matress smelled Like urine. Breakfasts were unappetizing. Breakfast area was always crowded and breakfast choices were nonexistent.Pool was filthy and not cleaned the entire week we were there. Brea
Verified review

10/10 Exceptional

.
Verified review

6/10 Good

Lunch is always the same and tasteless, the lobby area is very hot, the pool needs more time to enjoy, and the beach gate needs more time too.
Verified review

2/10 Poor

Nobody spoke English. You have visitors from all over the world. But yet you only have Spanish people working in this hotel It needs to be more diverse. The upkeep is horrible. Everything is old and dingy
Verified review

10/10 Exceptional

...
Verified review

6/10 Good

.
Verified review

4/10 Fair

The beds were comfortable. Front desk wasn’t staffed adequately. Long lines. Some staff seemed happy and interested in helping, most others were just there doing their job without a helpful attitude. There wasn’t any AC in the lobby so waiting in line to check in was miserable. This was also the breakfast area so it was uncomfortable while trying to have breakfast. Breakfast items were average.
Verified review

10/10 Exceptional

La habitación huele mucho a humedad pero el servicio por parte del personal es excelente
Verified review

10/10 Exceptional

Muy limpias las instalaciones
Verified review

8/10 Very good

Un servicio muy básico y regular limpieza y atención
Verified review

4/10 Fair

Los cuartos están deteriorados
Verified review

8/10 Very good

El desayuno es muy desagradable. Podrían esforzarse un poquito. Fruta refrigerada. Comida sin sabor. Las cosas están bien. Pero el sabor es fatal. Muy feo. Si tuviera sazón y sabor todo sería diferente. Es mi recomendación. No nos gustó y no desayunamos . La mucama me despertaba todos los días. Si tenían horario de limpieza hubieran avisado para decirles que íbamos de vacaciones a descansar. Por lo demás el precio calidad beneficio. Bien. Pero definitivamente no volveré por el desayuno y la despertada
Verified review

8/10 Very good

al llegar nos atendio una recepcionista amable pero no se percato que estaba ocupada la habitacion del segundo piso y fue muy incomodo, ya que abrimos y estaban todas las cosas des huesped salimos de inmediato y al bajar a la recepcion nos atendio otra recepcionista muy mal encarada le comentamos que cuanto seria la diferencia por una vista al mar y elevo el costo dos veces, incomodos pero regresamos a la habitacion asignada del 3 piso y todo bien por que ya no solicitamos mas atencion para no pasar una mala estacia, la comida del buffete rica, la alberca limpia y las toallas limpias, el area de playa tambien muy limpio, si regresaria.