Santiago Hotels

The staff treated us like family. Patrick help save us from our tour company miscommunication which saved us over $1000. When we return to Cusco, we are staying at Apu Mountain Lodge.

This place is amazing. The staff are incredible, everything is perfectly decorated, it’s ideally located in the San Blas area, and the food and drinks are great! I can’t say enough positive things about our stay there. Will definitely stay there again!

The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...

Stayed here three times during our recent trip to Cusco. Clean room and bathroom with comfortable beds. Staff were really accommodating and friendly, stored bags without charge for our trips on Inca trail and Amazon forest. Located on quiet street, around 10-15 minutes walk to main square, or taxi ride is 5 Soles (about $1.60 US). Would definitely stay here again!

I like the area safe and super convenient for uber ride and walkable places like the bank,pharmacy,food and market.close to the airport.love the breakfast the owner coco and ana makes time to explain to me where’s a nice places to explore and see.as a solo traveler I feel safe.el-tuco hostel owner coco and ana makes me feel I’m home and safe.thank you coco and ana for the wonderful tips and ideas.good people and good service.I would recommend this place.

Great place. Ideal to have tast of perú, managed by a local family. Extra sweet an helpful. Lovely experience.

Great place to stay. Wherever you go in Cusco there is dirt and these guys work real hard at keeping their place really clean. Everyone was super helpful, respectful and kind. Rooms are tight but clean and cozy. We had one cold night but the area heater helped a lot. Rooms, beds, linens felt brand new. Place was very clean. My only complaint: they need a soap/shampu tray in the shower (we used the window) and more hangers in the bathroom for hand towels and towels. Hotel knows and will recommend...

This is my second stay on this trip to Cusco due to the Machu Picchu excursion. I gotta mention this place is equipped with Smart TVs, so important to many of you and great breakfasts!! Again Marjory and Yohan are so friendly and extremely attentive to customers needs!!

Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...

The hotel is beautiful and in a great location in the center of Cusco. Lenny gave us a fabulous welcome and 2 cups of coca tea when we arrived. The staff was fabulous and kept our suitcases for us while we hiked the Salkantay trail. Good breakfast and provided information and support for what where we needed.

The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property

I had a lovely time at the Arabia hotel. Traveled by myself and felt safe and cared for. My only minor complaint is that the shower leaked into the bathroom floor. Thanks for the hospitality!

The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.

It was an amazing hotel! Small but super clean and staff absolutely wonderful! Would definitely recommend a stay with them!

Great location—just a short walk from the main plaza, but in a quieter area by a nice park, which I preferred since the plaza can be very busy and loud. There are quite a few stairs, but the staff helps with luggage and customer service was very good. The hotel was clean and comfortable. They also offer complimentary coca tea in the lobby, plus a water bottle refill station.

El hotel está muy cerca de plaza de armas, todo el personal es muy amable te ayudan en cualquier momento y te orientan si lo necesitas.

The hotel was exactly as presented in terms of quality and guest ratings as a top level 5 star hotel. Stayed 3 nights for an anniversary trip to Machu Pichu and would certainly recommend the hotel to anyone looking for this level of hotel property.