Immerse yourself in Cusco's rich history at El Balcon, where a warm welcome awaits with continental breakfast and a charming coffee shop. Explore the city's vibrant spirit on the sun-kissed terrace or unwind in the serene garden, all while being supported by multilingual staff and helpful concierge services.
Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive
Poroy Station - 9 min drive
San Pedro Station - 13 min walk
Cusco Wanchaq Station - 23 min walk
Area shuttle (surcharge)
Restaurants
Yokomo Restaurant Cusco - 2 min walk
Aulita Cafe Boutique - 4 min walk
El Mordisc'o Restaurant - 5 min walk
La Cantina - 2 min walk
Allpa & Nina - 4 min walk
About this property
El Balcon
El Balcon offers a great location, putting you within just a 10-minute walk of Plaza de Armas. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
17 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
Pets not allowed
LOCAL_PARKING
Parking
No onsite parking
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Restaurant
Coffee shop
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Home comfort
Heating
Bathrobes
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Optional extras
Area shuttle service is offered for an extra charge
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20442088811
Also known as
El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco
Frequently asked questions
Does El Balcon offer free cancellation for a full refund?
Yes, El Balcon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Balcon?
Sorry, pets aren't allowed.
Is parking offered on site at El Balcon?
Sorry, there's no onsite parking at El Balcon.
What are the check-in and check-out times at El Balcon?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at El Balcon and nearby?
El Balcon has a garden.
Are there restaurants at or near El Balcon?
Yes, there's an onsite restaurant.
What's the area around El Balcon like?
El Balcon is in Cusco Historic Center, a short 6-minute walk from Plaza de Armas and 7 minutes' walk from Plaza El Regocijo.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, delicious, and amazing with a variety of choices. (52 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
View
Location
Restaurant
Food
Coffee
Walking
Bed
Reviews
Verified
10/10 Exceptional
Feb 16, 2026
Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location
Andrew
Andrew, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Extremely accommodating staff, great breakfast options, high quality sheets
Ailise
Ailise, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Beautiful hotel and setting, kind and helpful staff, great breakfast
Virginia
Virginia, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2026
The place is beautiful and the room is clean. Breakfast is delicious.
Stella
Stella, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Loved the location and the comfortable rooms and awesome hot showers.
Juan Pablo
Juan Pablo, 4-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Amazing breakfast! Helpful staff, nice room, and hot shower.
Julie
Julie, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Great breakfast and good coffee.
Naomi
Naomi, 1-night trip
Verified
8/10 Very good
Nov 19, 2025
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Haina
Haina, 2-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Breakfast was great, check-in went smoothly, clean room
Claudie
Claudie, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Great property, great view, great breakfast
Aryaman
Aryaman, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
Freya
Freya, 4-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Fantastic place to stay. Wonderful food options and very friendly staff.
Kyle
Kyle, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Clean, beautiful, attentive staff, great breakfast
Benny
Benny, 3-night trip
Verified
8/10 Very good
Nov 5, 2025
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Sherry
Sherry, 2-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
Jan-Mark
Jan-Mark, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2025
My friend and I loved the property, super cute for a fair price.
The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique.
The location is fairly close to the main plaza.
We highly recommend El Balcón.
Ivonne
Ivonne, 3-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stephanie
Stephanie, 3-night trip
Verified
10/10 Exceptional
Sep 24, 2025
We really felt taken care of at El Balcon. The kitchen staff: Juanita, Marlene, and Nely made delicious food and their care felt like a warm hug. We loved the very homey kitchen and restaurant.
Rhonda
Rhonda, 4-night trip
Verified
10/10 Exceptional
Nov 6, 2025
This is a cute accommodation, very authentic and not a cookie cutter. The way it’s set is to disconnect, there is no tv in the room, just a good simple room with a good mattress. Breakfast is great, good cofffee.
Amalia
Amalia, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2025
The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
May 21, 2025
Very good breakfast, good environment
Carol Su Ming
Carol Su Ming, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2025
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
Tanya
Tanya, 2-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Loved the place and staff are very friendly!
Bilma
Bilma, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2025
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet.
The hotel has a very antique and rustic feel which very much added to it as well.