Hotels in La Isla

Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!

Food was great at restaurants. Night life lacking

Fue una gran estadía muy conveniente

Overall HIGHLY recommended, we'll definitely come back Highlights: - Lovely staff, super nice and helpful, all English speaking - BEAUTIFUL beach that's groomed every morning, essentially private with plenty of chairs/cabanas and real lifeguards - Very clean premises, pool and grounds were immaculate, better than the pictures - On site: small grocery/sundries store, kid's play center, 2 restaurants bar - Overall felt very kid/family friendly - Conveniently can charge everything to the room,...

Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway

Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)

Staff was awesome Property is clean Food is too pricey for the bad quality of it.

Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...

Beautiful

Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best

As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows. We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...

Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.

It will be nice to have breakfast included. Thank you.

Loved the pool, breakfast and employees were so nice!

The staff was so wonderful at Secrets!! We paid for the preferred club and had 2 butlers. This also allowed you access to the 21st floor where they had premium alcohol. It also had a pool reserved for the preferred club. You did not need a special key or anything in order to get to the 21st floor. So if someone wanted to get premium drinks on that floor they probably could since they never asked you for your room number. When using the preferred club pool, no one was asking for your...

Perfect place ever ,staffing amazing very helpful

Stayed at Suites Sina for 10 days. Rooms are big, clean, and food was delicious. Beds were incredibly comfortable especially after a day at the beach, diving, or visiting ruins. Internet was fast and did not have problems when I skipped with family. The aircon kept the room pleasant or cold if you wanted it. The view of the lagoon hotel zone across the way were beautiful. The pool is big so you will not feel crowed. They staff were very polite and helpful. They made guests feel at home with...