"Great stay, as I was IHG member lovely lady at reception upgraded our room to superior room. Staff very friendly. Hotel is within walking distance to metro to get around Madrid."
"LOVED staying here! So convenient to everything, great room, clean and quiet! Near great dining. Jesus was so welcoming when we arrived after a long flight, and even offered us a celebratory drink for our arrival in Madrid. We will be back!"
"We really enjoyed the high end but relaxed atmosphere in the lobby. What a delight to see after jaunting all around Europe. We loved the roof top pool the service and food were incredible. The room was spacious and bathroom was also very luxurious, clean and comfortable. We will definitely make this a destination spot again one day!"
"The hotel was amazing, very helpful when asking questions, especially not being able to speak Spanish. The breakfast buffet was incredible, tons of choices everyday, great way to start a busy day touring such a beautiful country. Rooftop views & amenities were spectacular. Great place to stay centrally located in the heart of all the sites."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
All was great, convenient, simple clean straighforward. The shuttle bus from the hotel to airport was too small several had to take Uber. And they take a break at 10am so no bus from after 10am to noon.
Everything else good
What I did not like was the lady staff at the front counter the day that we arrived. She was not helpful to our inquiries regarding visit to the Royal Palace and other attractions in Madrid
As noted in other reviews this hotel is in a residential area which equates to a quiet and secure stay. Very attentive and helpful staff at all levels. We stayed here at the beginning of our stay and then again tens days later prior to leaving for a total of five nights. Both times were wonderful. The breakfast is expansive and complete. "Fresh" squeezed orange juice daily. Complimentary beer, wine, sandwiches, small salads, coffee and tea all day. An honor liqueur bar. Very clean and well...
Great stay! Close to decent restaurants, museums, and important destinations. We arrived early before official check-in time and they promptly gave us a room…a huge relief for weary travelers. Service was top-notch.
We had a family double room for 3 adult and it’s roomy and comfortable. Right on Gran Via so it’s so easy for shopping and dining. The hotel has a roof top bar which has a beautiful view of Madrid. It’s an excellent place to spend the evening with friends/family.
The breakfast is GREAT with very nice setting and excellent varieties. Very happy with our stay.
I am a fan of Barcelo hotels but not of this one, i felt a little disappointed for the cost of the stay, but being in Madrid explained why is such this way. I uber most of the time and cost varies depending on time of the day but with a big increment for busy hours, the room was comfortable and quiet we had street view. Later in my stay i discovered that the metro stationPlaza Castilla, was in walking distance from there but I can’t say much because did not ride the it. There are few options...
Really loved staying here! We booked pretty late for our trip so we knew that this hotel was not near the city center. However it was a 5 min walk to the nearest metro station and then a 30 min metro ride to the center of Madrid which goes by a lot faster than you think. We were worried about using the metro but it was actually pretty easy!
The hotel was pretty basic - heating, towels, hot water, mini fridge. Basically all the necessities. We enjoyed our stay.
Our favorite part was that they...
Everything was absolutely amazing. This is our second time staying there they even went out of the way to deliver my wife’s bag that she forgot in the taxi.
Anytime I come to Madrid I will stay at this hotel. The food was good and the staff was amazing.
We had a short stay here, however it was perfect. The room was very spacious and clean. The lobby was lovely and the staff was very welcoming. Would definitely stay here again!
