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Best Western Mangga Dua Hotel and Residence

3.5 star property
Family-friendly hotel with outdoor pool, near Mangga Dua Square

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Photo gallery for Best Western Mangga Dua Hotel and Residence

Exterior
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, laptop workspace, iron/ironing board
Outdoor pool
Lobby
Bar (on property)
In the heart of Jakarta, Best Western Mangga Dua Hotel and Residence offers a haven for families. Explore international flavors at Batavia Coffee Shop or relax in the sauna after an active day at Dunia Fantasi. With high-speed WiFi, dry cleaning services, and babysitting options available to help you unwind.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
The current price is $28
$33 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

Deluxe Room, 2 Twin Beds, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Queen Beds, Refrigerator, City View

Executive Room, 2 Queen Beds, Refrigerator, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 2 Queen Beds, Refrigerator, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Refrigerator, City View

Executive Room, 1 King Bed, Refrigerator, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Refrigerator, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Bathtub

Junior Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $39
$53 total
includes taxes & fees
Sep 13 - Sep 14
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About the neighborhood

Map
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730

What's nearby

  • Mangga Dua Square - 6 min walk - 0.6 km
  • Dunia Fantasi - 3 min drive - 2.2 km
  • SeaWorld Ancol - 3 min drive - 3.2 km
  • Pasar Baru - 3 min drive - 2.8 km
  • Jakarta International Expo - 4 min drive - 3.2 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 38 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 39 min drive
  • Jakarta Jayakarta Station - 10 min walk
  • Jakarta Kampung Bandan Station - 13 min walk
  • Jakarta Rajawali Station - 19 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Nasi Campur 88 Pontianak - ‬8 min walk
  • ‪Ikan Bakar PANGJAY - ‬9 min walk
  • ‪Sarapan dulu cuy - ‬3 min walk
  • ‪Bakmi ayam pa kumis - ‬3 min walk
  • ‪Sanur Mangga dua rest. - ‬1 min walk

About this property

Best Western Mangga Dua Hotel and Residence

At Best Western Mangga Dua Hotel and Residence, you'll be within a 10-minute drive of Grand Indonesia and Thamrin City Shopping Mall. Guests can indulge in massages, and Batavia Coffee Shop serves international cuisine. An outdoor pool, a bar/lounge, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 168 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas
    • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Hand-held showerheads
  • Doorbell and phone notification

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Dining

Batavia Coffee Shop - This café specializes in international cuisine.
Sunda Kelapa Lounge - This bar serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Clothing is optional at this property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Hotel Mangga Dua
Best Western Mangga
Best Western Mangga Dua
Best Western Mangga Dua Hotel
Best Western Mangga Dua Hotel Jakarta
Best Western Mangga Dua Jakarta
Hotel Best Western Mangga Dua
Hotel Mangga
Hotel Mangga Dua
Mangga Dua Hotel
Best Western Mangga Dua Hotel Residence
Best Mangga Dua Jakarta
Best Western Mangga Dua Hotel and Residence Hotel
Best Western Mangga Dua Hotel and Residence Jakarta
Best Western Mangga Dua Hotel and Residence Hotel Jakarta

Frequently asked questions

Is there a pool at Best Western Mangga Dua Hotel and Residence?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Best Western Mangga Dua Hotel and Residence?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Mangga Dua Hotel and Residence?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Best Western Mangga Dua Hotel and Residence?

Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle roundtrip.

What are the check-in and check-out times at Best Western Mangga Dua Hotel and Residence?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Best Western Mangga Dua Hotel and Residence and nearby?

Best Western Mangga Dua Hotel and Residence has an outdoor pool and a fitness center, as well as spa services.

Are there restaurants at or near Best Western Mangga Dua Hotel and Residence?

Yes, Batavia Coffee Shop offers international cuisine.

What's the area around Best Western Mangga Dua Hotel and Residence like?

Best Western Mangga Dua Hotel and Residence is in Old Jakarta, a short 10-minute walk from Jakarta Jayakarta Station and 7 minutes' walk from Mangga Dua.

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Best Western Mangga Dua Hotel and Residence Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

A run-down hotel, better stay elsewhere

This hotel used to be Best Western franchise many many years ago and now its just Mangga Dua Hotel. Its a very rundown hotel which needs major renovation. There is no minibar in the room nor is there bar in the property. The restaurant food has no healthy choice. Breakfast is so-so except for the egg omelet. There is no eatery nearby and there are many other good hotels for the same price. Hotels.com should not advertise Best Western to this Hotel as it is no longer a Best Western chain anymore. It's just a local hotel
Joy, 2-night trip

8/10 Very good

Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
Musa, 5-night trip

10/10 Exceptional

MANGGA DUA FEBRUARY 2024

Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
Simon, 2-night trip

10/10 Exceptional

A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued throughout my stay, always ensuring my comfort. Beyond DEDE, every staff member, from housekeeping to the breakfast team, provided one-on-one service with genuine warmth—never expecting tips, only focused on guest satisfaction. I’ve traveled extensively, but I’ve never experienced such heartfelt hospitality. If this is how Best Western Mangga Dua treats its guests, I don’t just want to visit again—I’d love to live here! Thank you, DEDE! Thank you, Best Western! Thank you, Jakarta!
Mervat, 5-night trip

10/10 Exceptional

3回目くらいのリピートです。 スタッフはフレンドリーで親切です。 全体的に施設は綺麗です。 プールやフィットネスの設備もあるのでホテルで過ごすのも退屈ではないです。 ところどころ設備の古さのメンテナンスが行き届いていないところもあるので，そこが改善されるとなおいいですね。
tetsuharu, 15-night trip

10/10 Exceptional

Gilang, 2-night trip

10/10 Exceptional

Gilang, 1-night trip

4/10 Fair

Hotel datato da rinnovare

Hotel datato, camera vecchia, con muri da ritinteggiare. Tende da cambiare. Bagno decente con una buona illuminazione. Impianto di aria condizionata buono. Camera abbastanza spaziosa. Letto comodo e lenzuola e cuscini puliti e comodi. Salviette da sostituire. Piscina moderna.
Roberto Lelio, 4-night trip

10/10 Exceptional

Gilang, 1-night trip

10/10 Exceptional

Kuei Lan, 2-night trip

6/10 Good

Mark, 2-night trip

8/10 Very good

前回良かったので使用しました。 スタッフやサービスは満足です。 スタッフはフレンドリーで初日いくつか設備の不具合がありましたが、すぐに対応してくれました。 ネガティブなところはちょっと設備が古いところです。 機会があればまた利用したいです。
TETSUHARU, 9-night trip

6/10 Good

Sauber aber nicht luxuriös
Kevin, 2-night trip

10/10 Exceptional

スタッフは皆親切です。朝食も美味しく、毎日提供されます。全体的に満足です。正直に言うと、設備が少し古い部分もあります。 （シャワーの出が悪い場合があります。エレベーターがなかなか来ない場合もあります。）そこが改善されたら、完璧です。
Tetsuharu, 7-night trip

6/10 Good

隣の音がかなり聞こえた。
masato, 4-night trip

8/10 Very good

Renovationsbedürftig, aber noch funktioniert alles

Hotel ist in die Jahre gekommen & weist entsprechende Abnutzungserscheinungen auf. Alles ist funktionstüchtig, sieht einfach nicht mehr neu und makellos aus. Zimmertüre, Schloss & Riegel können schon mal klemmen. Balkonfester wurde verriegelt, ebenso ein Eckfenster (zugemauert), angeblich eine Sicherheitsmassnahme. Frühstücksbuffet mit grossem Angebot von Continental, American & local breakfast. Qualitativ ist nur das lokale Angebot überzeugend & authentisch. Im Frühstücksraum viele & aggressive Stechmücken. 2 von 4 Aufzügen benützbar, andere sind für Anwohner (Gebäude beherbergt auch Wohnungen) uns Service reserviert. Gewisse Stockwerke sind nur mit einem bestimmten Lift zugänglich. Insgesamt ist das System kompliziert, es kommt ab & an zu längeren Wartezeiten. Spa-Bereich ist seit Wiederinbetriebnahme nach Covid-19 im Mai noch immer geschlossen (ausser Schwimmbad) darauf wurde aber nirgends hingewiesen.
19-night trip

6/10 Good

Room dirty

Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
Chee Seng, 1-night trip

8/10 Very good

Saya senang menginap disini nyaman dan bersih serta ramah
Mansur, 1-night trip

10/10 Exceptional

6-night trip

8/10 Very good

Ottimo

Ottima colazione Personale molto gentile Locali sempre puliti
Alessio, 4-night trip

8/10 Very good

Keselesaan hotel amat berpuas hati, tetapi kebersihan sekitar hotel amat dipertingkatkan.
Chee Seng, 3-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Service was wonderful. In room TV had technical issue and was replaced quickly but there shouldn't be an issue to begin with. 110V plug in the bathroom doesn't work so I cannot use my hair straightener. Key card stopped working couple times and had to be renewed. A little bit time consuming especially when you have to go back down to the lobby from 28th floor. Wifi is quite fast and I didn't have to log back in every day which is a plus. However, everyone was friendly and we ended up extending our stay for another 3 days.
1-night trip

8/10 Very good

KYUNGJUN, 1-night trip

10/10 Exceptional

KYUNGJUN, 1-night trip