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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

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Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Interior entrance
Porch
2 restaurants, breakfast, lunch served; local and international cuisine
Indoor spa tub
In the heart of Bucaramanga, Hotel Dann Carlton offers a tranquil retreat near La Flora Ecological Park. Indulge in full breakfast and enjoy the rooftop garden views or unwind with spa treatments at Elixia Spa. With two restaurants serving local cuisine, a hair salon for pampering, and free in-room WiFi to stay connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is $77
$77 total
Jul 18 - Jul 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Double Room Superior

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3

View all photos for Twin Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Twin Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

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About the neighborhood

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • La Flora Ecological Park - 11 min walk - 1.0 km
  • Canaveral Mall - 18 min walk - 1.5 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Take in the views from the rooftop terrace when you stay at Hotel Dann Carlton Bucaramanga. Guests can visit the spa to be pampered with massages, facials, or body treatments, and City View, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 135 rooms
    • Arranged over 13 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5264 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible airport shuttle
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

City View - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Taikinsa - This restaurant specializes in sushi and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 63570 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge of COP 190000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 142800 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must present their pet's current vaccination record.

Also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga
HELP_OUTLINE

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga offer free cancellation for a full refund?

Yes, Hotel Dann Carlton Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Dann Carlton Bucaramanga?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Dann Carlton Bucaramanga?

Yes, pets are welcome. There's a charge of COP 142800 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Dann Carlton Bucaramanga?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Dann Carlton Bucaramanga?

Yes, an airport shuttle is available. The charge is COP 63570 per vehicle one-way.

What are the check-in and check-out times at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge of COP 190000 (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Dann Carlton Bucaramanga and nearby?

Hotel Dann Carlton Bucaramanga has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel Dann Carlton Bucaramanga?

Yes, there are 2 onsite restaurants, featuring local and international cuisine, pool views, and poolside dining.

What's the area around Hotel Dann Carlton Bucaramanga like?

Hotel Dann Carlton Bucaramanga is in Sotomayor, a short 2-minute walk from San Pio Park and 9 minutes' walk from Cabecera Shopping Mall.

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Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Food
Cities
Lobby
Parking
View

What guests liked

  • Breakfast was consistently described as excellent, delicious, and wonderful with a variety of options. (19 reviews)
  • The spa offered a range of facilities including jacuzzi, sauna, turco, and steam room with city views. (6 reviews)
  • The pool and surrounding facilities were exceptional and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

excelente hotel
1-night trip

10/10

Excelente hotel
1-night trip

10/10

Friendly staff, clean rooms, very complete buffet breakfast. I recommend this hotel.
2-night trip

10/10

Great location, nice staff and the terrace area is amazing!
5-night trip

10/10

Amazing stay, loved
1-night trip

10/10

Nice and beautiful property. The staff was very helpful and cordial
3-night trip

10/10

The location was amazing
5-night trip

10/10

Pool was awesome, best Mojitos!
5-night trip

10/10

All good
3-night trip

10/10

Excellent hotel to stay, I definitely recommend this hotel . Beautiful, excellent breakfast, excellent staff, perfect location.
1-night trip

10/10

Great
1-night trip

10/10

Great service, exelent property
2-night trip

10/10

Great property
1-night trip

10/10

Very professional and nice staff. Loved the spa And service received was very good.
4-night trip

10/10

Great service , freindly staff and great accommodation
3-night trip

10/10

I always enjoy my stay at the Dann Carlton. Staff is well trained, the food is great. Parking is secure and free. Will come again.
1-night trip

10/10

Love this Hotel, great location and the roof top is awesome with beautiful views!
6-night trip

10/10

Friendly staff, clean rooms, delicious breakfast. Good location. It would be great if the hotel would give a daily complimentary coffee, instead on just one for the first night to make the guest feel more welcome .
4-night trip

10/10

Hotel Dann Carlton is a beautiful hotel with very attentive staff. They took such good care of us and made sure we were comfortable and had everything we needed. We ordered quite a bit of room service because my son and husband both came down with the flu and they were quick to bring the food and very polite. The restaurant staff, gym/spa staff and housekeeping were all amazing. I would definitely come back and stay there again.
5-night trip

10/10

The Hotel Dann Carlton Bucaramanga made my top-tier of accommodations of anywhere I've stayed in the world. The staff is phenomenal and friendly, the area of the hotel is likely the most central to food, dining, and nightlife in Bucaramanga, and the entire stay was as clean and quiet as one could as for. 10/10
16-night trip

10/10

Feels like you are in a royal palace!
6-night trip

10/10

The breakfast is wonderful. The hotel is clean and comfortable. The staff is nice and check in is easy.
2-night trip

10/10

Perfect
1-night trip

10/10

staff was very professional and the property was very clean
3-night trip

10/10

“I had a wonderful stay at the Hotel Dann Bucaramanga. The staff were incredibly attentive, the food at the restaurants was delicious, and the area was beautiful and safe. I highly recommend this hotel!”
4-night trip