Perched near the ancient Tulum Mayan Ruins, Tulum Cacao paradise is an enchanting retreat. Indulge in a hot stone massage at the spa or unwind by the rooftop terrace with WiFi. Bike rentals and tour assistance are available to help you discover nearby wonders.
Reviews
2.02.0 out of 10
Popular amenities
Spa
Pet friendly
Parking available
Bar
Airport transfer
Pool
Main amenities (12)
Restaurant and bar/lounge
Outdoor pool
Rooftop terrace
Fitness center
Coffee shop/cafe
Spa services
Airport shuttle
Air conditioning
Garden
Self-serve laundry
Concierge services
Tour/ticket assistance
Feel at home (6)
Cookware, dishware, and utensils
Private bathroom
Garden
Laundry facilities
Private plunge pool
Free parking nearby
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 King Bed, Ensuite
Tulum Cacao paradise features a rooftop terrace and puts you within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
DONE
Hotel size
4 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets stay free (dogs and cats only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free offsite parking within 16 ft
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Free use of nearby fitness center
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Bicycle rentals
Virtual front desk
Romance packages
Facilities
3 buildings/towers
Rooftop terrace
Garden
Fitness center
An outdoor pool
Spa services
At least 80% lighting from LEDs
Comprehensive recycling policy
Outdoor furniture
Traditional architecture
Accessibility
Accessible airport shuttle
Room amenities
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Private plunge pool
In-room massage
Freshen up
Private bathroom
Towels
Stay connected
Free WiFi
Food and drink
Meal delivery service
Full-sized refrigerator/freezer
Microwave
Oven
Griddle
Cookware, dishes, and utensils
Dishwasher
Blender
Reusable coffee/tea filters
More
In-room safe
LED light bulbs
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.
Fees & policies
Refundable deposits
A damage deposit of MXN 1000 will be collected before check-in
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2850 per vehicle (one-way, maximum occupancy 8)
Credit card charges are subject to an extra charge of 6 percent
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Tulum Cacao paradise Hotel
Tulum Cacao paradise Tulum
Tulum Cacao paradise Hotel Tulum
Frequently asked questions
Does Tulum Cacao paradise offer free cancellation for a full refund?
Yes, Tulum Cacao paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tulum Cacao paradise ?
Yes, there's an outdoor pool.
Are pets allowed at Tulum Cacao paradise ?
Yes, cats and dogs stay free. A deposit of MXN 500 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Tulum Cacao paradise ?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Tulum Cacao paradise ?
Yes, an airport shuttle is available. The charge is MXN 2850 per vehicle one-way.
What are the check-in and check-out times at Tulum Cacao paradise ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Tulum Cacao paradise and nearby?
Tulum Cacao paradise has private plunge pools and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Tulum Cacao paradise ?
Yes, there's an onsite restaurant.
Does Tulum Cacao paradise have any outdoor private spaces?
Yes, every room features a private plunge pool.
What's the area around Tulum Cacao paradise like?
Tulum Cacao paradise is in La Veleta, a short 15-minute walk from Holistika Art Walk.
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Tulum Cacao paradise Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window