Ana y Jose Tulum Hotel & Spa

Property class: 4.5
Luxury beachfront hotel with outdoor pool, near Tulum Beach

Choose dates to view prices

Placing you just steps from Tulum Beach, Ana y Jose Tulum Hotel & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. Guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments, and the outdoor pool provides fun for everyone. Offering a beachfront location, Ana’s Kitchen serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a bar/lounge.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
$191
The current price is $255 total
includes taxes & fees
Nov 7 - Nov 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Villa Coba

A bedroom with a large bed, a sofa, and a chandelier.

Villa Coba

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Garden

A two-story building with a pool, outdoor seating, and tropical vegetation.

Superior Garden

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

A spacious bedroom with a large bed, bedside tables, a chair, and a TV.

2 Bedroom Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Feelings OV

A bedroom with a canopy bed, a sofa, and a decorative wall hanging.

Feelings OV

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Charming OV

A covered outdoor area with a wooden bench, a stone pillar, and a view of the ocean.

Charming OV

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Charming Garden

A hotel room with two beds, a sitting area with a chair and table, a ceiling fan, and a window with curtains.

Charming Garden

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Casa del Agua

A pool area with a hot tub, lounge chairs, and a view of the beach and ocean.

Casa del Agua

  • Ocean view
  • 1 bedroom
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

View all photos for Manglar

A spacious bedroom with a large bed, two bedside tables, and wall-mounted lamps.

Manglar

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 10 min walk - 0.8 km
  • Playa Paraiso - 9 min drive - 7.1 km
  • Tulum Mayan Ruins - 12 min drive - 8.5 km
  • Playa Ruinas - 16 min drive - 8.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive
  • Cancun Intl. Airport (CUN) - 103 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cenzontle - ‬9 min walk
  • ‪Ziggys Beach Club - ‬2 min walk
  • ‪Taboo Beach Club - ‬2 min walk
  • ‪Mr. Shmokey Smokehouse - ‬8 min walk
  • ‪K’arma - ‬9 min walk

About this property

Ana y Jose Tulum Hotel & Spa

  • Placing you just steps from Tulum Beach, Ana y Jose Tulum Hotel & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. Guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments, and the outdoor pool provides fun for everyone. Offering a beachfront location, Ana’s Kitchen serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a bar/lounge.

All inclusive details

  • All-inclusive room rates at Ana y Jose Tulum Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 32 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Ana y Jose Tulum Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious and healthy food with excellent service, with many guests praising the culinary experience. (11 reviews)
  • The pool was lovely and a highlight, with some guests enjoying the private plunge pool and daybeds. (3 reviews)
  • Breakfast was delicious and fresh with attentive servers who met guests' every need. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Breakfast
Food
Beach
Bed

Reviews

Verified review

8/10 Very good

Only problem was the sargasso, which was beyond any hotel’s capacity to change. I was grateful for their lovely pool and dining area.
Verified review

6/10 Good

This is a boutique hotel. It is very clean.There are quite a few rooms however there is only 1 pool with 4-5 daybeds. This would not be an issue if the beach was clean and water swimmable however when we stayed it wasn’t the case. I understand staff can’t do much about the beach cleanliness but there could be additional daybeds to cater to more guests in situations when beach is not usable.
Verified review

10/10 Exceptional

Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.
Verified review

10/10 Exceptional

Very nice, clean and friendly personal.
Verified review

10/10 Exceptional

Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
Verified review

10/10 Exceptional

We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
Verified review

10/10 Exceptional

Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.
Verified review

10/10 Exceptional

I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
Verified review

10/10 Exceptional

Beautiful place, perfect hospitality

Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!!
Verified review

10/10 Exceptional

We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
Verified review

10/10 Exceptional

The service was great Rafael & Paulina are top class.
Verified review

10/10 Exceptional

This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Verified review

10/10 Exceptional

This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention.
Verified review

10/10 Exceptional

Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
Verified review

10/10 Exceptional

Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Verified review

8/10 Very good

The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
Verified review

6/10 Good

Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Verified review

8/10 Very good

We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
Verified review

10/10 Exceptional

Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Verified review

8/10 Very good

Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Verified review

10/10 Exceptional

Beautiful, bougie, easy! Amazing food and staff!

We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
Verified review

10/10 Exceptional

Everything was great
Verified review

10/10 Exceptional

Amazing room. Clean and excellent staff.
Verified review

10/10 Exceptional

We enjoy our stay.
Verified review

10/10 Exceptional

Beautiful place good service